Job Overview
The Mortgage Loan Officer will initiate the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of residential real estate.
Essential Duties and Responsibilities
· Meets with and interviews potential and current clients to understand their lending needs including first-time mortgages and refinance of existing loans.
· Explains the differences between approval requirements of various types of mortgages; prepares and presents a lending package based on client specifications.
· Assists clients with completion of mortgage applications, inspecting completed documents for accuracy and thoroughness.
· Reviews loan applications, gathers credit histories and reports, and assesses applicants’ capacity to repay and default risk.
· Based on predetermined requirements, assesses, and grants or rejects mortgage applications.
· Views or visits property for real estate purchase or refinance.
· Maintains knowledge of trends and developments in the local real estate market; current and predicted lending rates; and changes in rules, regulations, and best practices of various mortgages.
· Established realtor relationships in their area.
· Develops and maintains contacts with local realtors, developers, and builders to promote and encourage the use of bank services for residential mortgages.
Performs other duties as assigned.
Required Skills, Abilities, and Education
· Excellent interpersonal and customer service skills.
· Excellent organizational skills and attention to detail.
· Thorough understanding of Federal Housing Authority (FHA), Veterans Affairs (VA), Federal National Mortgage (Fannie Mae), and other types of construction and conventional loans.
· Proficient with Microsoft Office Suite or related software.
· One to three years of prior experience in lending or related field.
· Must have current NMLS credentials.
Interpersonal Skills
A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating, and/or advising others on matters of significance. Typically, it includes subject matter experts as well as first level to middle level managers.
Physical Requirements and Work Environment
· Able to bend, sit, and stand to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
· Must be capable of climbing / descending stairs in emergency situations.
· Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
· Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
· Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.
· Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Disclaimer: This job description is not an inclusive list of all duties and responsibilities of the position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. SouthTrust Bank, N.A., reserves the right to amend and change responsibilities to meet business and organizational needs.
SouthTrust Bank is an Equal Opportunity Employer. Member FDIC.
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: Hybrid remote in Houston, TX 77024
