Top 4143 Guest experience manager Jobs in Houston Tx

District Service Manager - Multi-Brand Restaurant Group
Mamba Hospitality Group —Houston, TX
- $75,000 - $80,000 a year
- Weekends as needed
- Spanish
- Restaurant management
- English
- Health insurance
- Dental insurance
Quick Apply
General Manager
Hughie's Tavern & Vietnamese Grill —Houston, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Bar
- Casual dining restaurant
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Group Manager
United Smart Tech —Houston, TX
- $20 - $22 an hour
- Full-time
- Mid-level
- Travel
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
7d
CASHIER
Goode Company Restaurants —Houston, TX
- Weekends as needed
- High school diploma or GED
- Guest services
- 1 year
13d
Director of Guest Services
ALLEY THEATRE —Houston, TX
- $40 an hour
- Weekends as needed
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Paid holidays
Quick Apply
Client Experience Specialist/Front Desk
JAMS, Inc. —Houston, TX
- $79,600 - $104,500 a year
- Full-time
- Background check
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
General Manager - Hilton experience preferred*
SOHO Consulting, LLC —Houston, TX
- $65,000 - $72,000 a year
- Weekends as needed
- Sales
- Computer literacy
- 3 years
Quick Apply
Center Manager (Full-time) - Texas
OrangeTwist —Houston, TX
- $150,000 - $250,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
Front Desk Manager OEM/HM
Hilton Garden Inn Houston Galleria —Houston, TX
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Assistant Manager, Operations | Houston Galleria
Lululemon —Houston, TX
- $25.03 - $42.34 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
22h
Store Manager - Google Store Retail Houston
Mosaic —Houston, TX
- $95,000 - $102,000 a year
- Full-time
- Google Workspace
- Bachelor's degree
- Accounting
Quick Apply
Front Office Manager (Full-time, Front Office)
Hyatt Regency Conroe —Houston, TX
- Full-time
- Microsoft Word
- Inventory management
- English
Office Manager - JOEY Uptown
JOEY Restaurants —Houston, TX
- $25 - $30 an hour
- Email
- Mid-level
- Office
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
Director of Front Office
The Chifley Tapestry Collection, Houston Galleria —Houston, TX
- Microsoft Excel
- Merchandising
- English
- Disability insurance
- Health insurance
Quick Apply
Sales & Operations Manager
Serenity Mental Health Centers —Houston, TX
- From $100,000 a year
- Full-time
- Background check
- Pass drug screening
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Assistant Room Operations Manager - Front Office
Marriott International, Inc —Houston, TX
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
8d
General Manager, Rotary House Hotel
Marriott International, Inc —Houston, TX
- $192,000 - $254,000 a year
- Weekends as needed
- 6 years
- Research
- Hotel
Assistant Manager - Room Operations (Front Office)
Marriott International, Inc —Houston, TX
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Hospitality Manager
Laz Parking —Houston, TX
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Hotel
Quick Apply
11d
General Manager
Le Méridien Houston Downtown —Houston, TX
- Full-time
- Hotel
- Mentoring
- Front desk
- Wellness program
- Commuter assistance
14d

I want to receive the latest job alert for guest experience manager in houston tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest experience manager jobs near houston tx

District Service Manager - Multi-Brand Restaurant Group

Mamba Hospitality Group
Houston, TX

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Spanish
Restaurant management
English
Performance management
Hospitality industry experience
Staff training
Managing food service teams
Food service management experience

Full Job Description

Mamba Hospitality Group is a growing, family-built restaurant group with multiple concepts and eight locations across the Houston metro. Our reputation is built on high-volume service, strong neighborhood loyalty, and the front of house is where that reputation lives or dies every single shift. We're looking for a leader who can make excellence consistent across every dining room we run.

The Role

The District Service Manager owns the guest experience and front-of-house performance across all of our locations. You are coaching FOH teams, holding dining rooms to a consistent bar, and making sure every guest at every location gets the same quality of hospitality. This is a floor-first role for someone who loves the energy of a busy dining room and knows how to lead service teams to be sharp, warm, and fast.

What You'll Do

Oversee front-of-house operations across all locations: hosts, servers, bartenders, and service support staff
Set and enforce consistent service standards, steps of service, and guest-experience expectations across every dining room
Coach and develop FOH leadership and hourly service teams; build a strong service culture
Conduct regular location visits, especially during peak service, to observe, coach, and correct in real time
Monitor and respond to guest feedback and online reviews; drive improvements based on what guests are telling us
Manage FOH labor and scheduling efficiency in partnership with location management
Lead FOH onboarding and ongoing training to keep service standards high as we grow
Ensure dining rooms are clean, well-presented, and properly staffed at all times
Partner with location managers and ownership to resolve service issues and elevate the guest experience

What We're Looking For

3+ years of front-of-house management experience, ideally across multiple units or high-volume locations
Deep knowledge of service standards, hospitality, and what makes a great guest experience
Strong coaching ability so you can develop service teams, not just direct them
Comfort being on the floor during peak service across multiple locations, including evenings and weekends
A guest-obsessed mindset and high personal standards
Excellent communication and a calm, present leadership style

Preferred

Multi-unit or district-level FOH experience
Experience with full-service, high-volume concepts
Familiarity with guest-feedback and review platforms
Bilingual (English/Vietnamese or English/Spanish) a plus

Compensation & Benefits

Competitive base salary ($75,000–$80,000 depending on experience)
Paid time off
Dining benefits across our brands
A visible, high-impact role with a direct line to ownership

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience:

Restaurant management: 8 years (Required)
multi-unit full service restaurant: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in houston tx

District Service Manager - Multi-Brand Restaurant Group

General Manager

Group Manager

CASHIER

Director of Guest Services

Client Experience Specialist/Front Desk

General Manager - Hilton experience preferred*

Center Manager (Full-time) - Texas

Front Desk Manager OEM/HM

Assistant Manager, Operations | Houston Galleria

Store Manager - Google Store Retail Houston

Front Office Manager (Full-time, Front Office)

Office Manager - JOEY Uptown

Director of Front Office

Sales & Operations Manager

Assistant Room Operations Manager - Front Office

General Manager, Rotary House Hotel

Assistant Manager - Room Operations (Front Office)

Hospitality Manager

General Manager

I want to receive the latest job alert for guest experience manager in houston tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected