Top 241 Healthcare associate Jobs in Houston Tx

Customer Care Associate (100% Remote)
Visualutions, Inc. —Spring, TX
- $21 - $25 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
1d
Clinic Admissions Associate
Action Behavior Centers —Atascocita, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
9d
PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
Morrison Healthcare —Houston, TX
- $16.00 - $18.94 an hour
- 12 hour shift
- Background check
- Hospital
- Computer literacy
- Commuter assistance
- Disability insurance
Quick Apply
Emergency Room Front Desk Associate
Free Standing Emergency Room —Houston, TX
- $13 - $18 an hour
- Part-time
- HIPAA
- Administrative experience
- ER
Quick Apply
3d
INTERNAL Clinic Admissions Associate
Action Behavior Centers —Cypress, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
10d
Pre-Analytic Associate, Morning Shift
Medical Pathology Associates —Houston, TX
- Full-time
- Computer literacy
- Medical office experience
- Mid-level
Quick Apply
Patient Services Associate
Pediatrix —Houston, TX
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
4d
PATIENT DINING ASSOCIATE/DIETARY AIDE (FULL TIME)
Morrison Healthcare —Houston, TX
- $15.00 - $18.94 an hour
- 12 hour shift
- Background check
- Hospital
- Computer literacy
- Commuter assistance
- Disability insurance
Quick Apply
4d
PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)
Morrison Healthcare —Houston, TX
- $15 an hour
- Urgently hiring
- Background check
- Hospital
- Computer literacy
- Commuter assistance
- Disability insurance
Quick Apply
Sterilization Associate
Southend Pharmacy —Houston, TX
- $19 - $21 an hour
- Monday to Friday
- Computer literacy
- Laboratory experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
WAIT STAFF ASSOCIATE (DIETARY AIDE) (FULL TIME)
Morrison Healthcare —Houston, TX
- $15 an hour
- Urgently hiring
- Background check
- Hospital
- HIPAA
- Commuter assistance
- Disability insurance
Quick Apply
Food and Nutritional Service Associate II
HCA Houston Healthcare West —Houston, TX
- Full-time
- Cardiology
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Food and Nutrition Service Associate II
HCA Houston Healthcare Medical Center —Houston, TX
- Full-time
- Surgery
- Critical & Intensive Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Front Desk Coordinator- OB/GYN Medical Center Associates
Privia Medical Group - Gulf Coast —Houston, TX
- $19 - $21 an hour
- Full-time
- Medical office experience
- Mid-level
- 3 years
Quick Apply
Financial Clearance Associate
MD Anderson —Houston, TX
- $21.88 - $32.93 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- In-person
- AD&D insurance
- Paid holidays
4d
Pharmacy Customer Service Associate
Walgreens —Houston, TX
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Front Office Associate
Ideal Dental —Baytown, TX
- Full-time
- Dental office
- Children
- Travel
- Paid holidays
- Health insurance
Quick Apply
FRONT OFFICE ASSOCIATE
StrideCare —Webster, TX
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
3d
Member Sales Associate
Serenity Mental Health Centers —Sugar Land, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales Associate Target Optical
Target Optical —Stafford, TX
- $22.48 an hour
- Part-time
- Cleaning
- Communication skills
- Entry level
- Health insurance
- Paid time off

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Customer Care Associate (100% Remote)

Visualutions, Inc. -
Spring, TX

Quick Apply

Job Details

Full-time
$21 - $25 an hour
1 day ago

Qualifications

Customer communication
Spreadsheets
Incident Escalation
Productivity software
Escalation handling
Excel data analysis

Full Job Description

Customer Care Associate Job Description

Position Summary

The Customer Care Associate supports Revenue Support by documenting customer and internal requests, reviewing medical/dental explanation of benefits (EOB)/electronic remittance advice (ERA) and billing-related information, tracking follow-up, and routing issues to the right owner. This role keeps revenue support work organized, visible, and moving forward through accurate documentation, clear communication, intermediate Excel use, and effective navigation of healthcare billing platforms.

Qualifications

Required

Minimum of 2 years of experience working with medical Explanation of Benefits (EOB) documents, healthcare billing support, payer follow-up, revenue cycle support, or related healthcare operations.
Intermediate Microsoft Excel skills, including the ability to sort, filter, organize, review, and summarize data accurately.
Ability to navigate at least one major healthcare billing platform, such as Epic, eClinicalWorks, athenahealth, orIntergy.
Strong written and verbal communication skills, with the ability to document issues, status updates, and next steps clearly.
Strong organization, follow-through, and attention to detail while managing multiple priorities and deadlines.
Ability to work independently, complete assigned tasks on time, and escalate questions, risks, or unresolved issues appropriately.
Proficiencywith Microsoft Office and ability to learn internal systems, customer support tools, and workflow platforms.

Preferred

Experience inhealthcareIT, payer support, enrollment, credentialing, EDI, or customer support.
Familiarity with CRM, ticketing, helpdesk, or workflow management systems.
Experience preparing customer call materials, documenting meeting notes, tracking action items, or coordinating follow-up across teams.

Key Responsibilities and Expected Performance Outcomes

Key Responsibilities

Review assigned customer and internal requests, document the issue clearly, andidentifythe next step needed to move work forward.
Respond to customer and internal inquiries withtimely, professional, andaccuratecommunication.
Review medical EOB and billing-related information to supportaccuratedocumentation, routing, and follow-up.
Prepare customer call agendas, organize discussion items, and document notes, action items, owners, and next steps.
Track assigned follow-up items through completion and escalate delays, missing information, unclear ownership, or unresolved issues promptly.
Maintainaccuraterecords in the appropriatesystemsso requests, status updates, decisions, and follow-up needs are easy tolocateand understand.
Route Revenue Support-related items to the correct internal owner based on established processes and escalation pathways.
Escalate complex issues involving payer setup, enrollment, credentialing, EDI connectivity, platform access, or unresolved customer support needs withclearcontext.
Use Excel and workflow tools to organize, review, and summarize customer support and revenue-related information.
Build working knowledge ofVisualutionsproducts, customer support processes, healthcare billing platforms, and Revenue Support workflows.

Expected Performance Outcomes

Customer and internal requests are documented accurately, routed appropriately, and followed through to completion or escalation.
EOB and billing-related details are captured with enough context to support effective review and resolution.
Customer calls and internal meetings have clear agendas, notes, action items, owners, and next steps.
Follow-up itemsremainvisible, organized, andcurrentsodelays and unresolved issues are surfaced early.
Revenue Support issues are escalated with clear facts, supporting details, andappropriate urgency.
Records, notes, and status updates areaccurate, organized, and easy for others to understand.
Work supports predictable revenue-related workflows by improving visibility, follow-through, andissuerouting.
The roledemonstratesdependable communication,accuratedocumentation,timelyfollow-up, and sound judgment in daily work.

Core Competencies (Required for All Employees)

Critical Thinking:Reviews customer questions, medical EOB details, billing information, and issue documentation todeterminewhat can be resolved, what needs more information, and what should be escalated.
Interpersonal Skills:Communicates clearly and professionally with customers, peers, and internal teams while building trust through responsiveness and follow-through.
Organizing and Planning:Manages agendas, notes, action items, billing details, and follow-uptasksso workremainsorganized, visible, and on track.
Production:Completes assigned support work accurately and within expectedtimeframeswhile balancing competing priorities.
Dependability:Follows through on commitments, protects confidential information, communicates delays early, and escalates unresolved issues appropriately.
Quality Focus:Maintainsaccuratedocumentation, clear status updates, and consistent follow-up to reduce confusion, rework, and preventable delays.

Quick Apply

Refine Your Search

healthcare associate jobs in houston tx

Customer Care Associate (100% Remote)

Clinic Admissions Associate

PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

Emergency Room Front Desk Associate

INTERNAL Clinic Admissions Associate

Pre-Analytic Associate, Morning Shift

Patient Services Associate

PATIENT DINING ASSOCIATE/DIETARY AIDE (FULL TIME)

PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)

Sterilization Associate

WAIT STAFF ASSOCIATE (DIETARY AIDE) (FULL TIME)

Food and Nutritional Service Associate II

Food and Nutrition Service Associate II

Front Desk Coordinator- OB/GYN Medical Center Associates

Financial Clearance Associate

Pharmacy Customer Service Associate

Front Office Associate

FRONT OFFICE ASSOCIATE

Member Sales Associate

Sales Associate Target Optical

I want to receive the latest job alert for healthcare associate in houston tx

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