Top 10 Helpdesk administrator Jobs in Houston Tx

IT Support Technician
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
14d
IT Support Specialist
Gulf Winds International Inc. —Houston, TX
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Communication skills
Quick Apply
IT Support Specialist
Persona AI Inc —Houston, TX
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Paid time off
IT Executive Support Technician
Ovation Workplace Services Inc —Houston, TX
- $49,920 - $54,080 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
Systems Administrator
ManhattanLife Insurance & Annuity Company —Houston, TX
- Full-time
- 5 years
- HIPAA
- Office
- Free parking
- Wellness program
Quick Apply
IT Support Supervisor
Harvest Midstream Company —Houston, TX
- Full-time
- 6 years
- Microsoft Outlook
- Computer Science
- Health insurance
- 401(k)
Senior Endpoints Systems Administrator
Nabors Industries —Houston, TX
- Full-time
- 5 years
- Office
- Ability to lift 50 pounds
IT Infrastructure Administrator
Clear Lake City Water Authority —Houston, TX
- From $45,000 a year
- Full-time
- Background check
- System design
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
IT Service Delivery Manager
Nexus Health Systems Ltd —Houston, TX
- Full-time
- Computer Science
- Hospital
- Windows
Quick Apply
Senior Network Administrator
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Background check
- Computer Science
- Master's degree
Quick Apply

Discover related jobs

Based on your search for helpdesk administrator jobs.

Product Support Specialist
Secure Lox —Katy, TX
Must have a college degree in computer science, IT or related field. Conduct follow-up calls to ensure customer satisfaction after issue resolution.
$20 - $25 an hour
Quick Apply
Help Desk Technician I
US Physical Therapy —Houston, TX
Respond to telephone calls and emails for technical support efficiently and effectively. Provide first-level technical support to end users, including password…
$44,000 - $46,000 a year
Quick Apply
11d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Administrator
Benjamin Steel Company —Springfield, OH
Ensure software licensing compliance and maintain accurate licensing records. Associate's or Bachelor's degree in Information Technology, Computer Science, or a…
$60,000 - $70,000 a year
Quick Apply
7d
Network Administrator
AMSOIL —Columbus, OH
Perform network design and capacity planning; develop, implement and maintain policies, procedures and associated training plans for network resource…

I want to receive the latest job alert for helpdesk administrator in houston tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk administrator jobs near houston tx

IT Administrator jobs in Houston, TX

Senior Systems Administrator jobs in Houston, TX

Systems Administrator jobs in Houston, TX

IT Support jobs in Houston, TX

Service Delivery Manager jobs in Houston, TX

IT Support Specialist jobs in Houston, TX

IT Executive jobs in Houston, TX

It Administrator jobs in Mililani Town, HI

Research Administrator jobs in Houston, TX

School Administrator jobs in Long Island, NY

It Administrator jobs in Cleveland, OH

It Support Specialist jobs in Little Rock, AR

System Administrator jobs in Portland, OR

It Administrator jobs in Hawaii

It Administrator jobs in Lombard, IL

Systems Analyst jobs in Raleigh, NC

New Perspective Senior Living jobs in Franklin, WI

Senior Systems Administrator jobs in Maryland

Senior Systems Administrator jobs in Schenectady, NY

Senior Systems Administrator jobs in Washington State

IT Support Technician

Foxconn Industrial Internet - FII -
Houston, TX

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

Desktop computer repair
Network troubleshooting
Mobile device support
IT user and group management
GPO
Laptop (troubleshooting support)
Printer (troubleshooting support)
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Technical customer support for office equipment
IP networking
Desktop administration
Peripheral hardware support
IT department experience
Mobile devices

Full Job Description

IT Helpdesk technician
Location: Houston, TX 77064
Business Unit: CESBG
Job Classification: Non-Exempt

Job Summary:

The IT Helpdesk Technician will be the first point of contact for all IT-related issues,
providing prompt, courteous, and effective technical support to internal users. You'll be
responsible for diagnosing and resolving hardware, software, and network problems,
escalating complex issues when necessary. Your role is vital in maintaining user
productivity and ensuring our IT services align with Ingrasys' operational needs and global
IT standards.

RESPONSIBILITIES

First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.
Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems.
System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings.
User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems.
Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards.
Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues.
Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution.
IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practice

QUALIFICATOINS

2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector.
Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues
Familiarity with Active Directory for user and computer management, including password resets and group policy basics and backups
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN).
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users.
Strong interpersonal skills and a highly customer-service-oriented approach.
Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure.
Self-motivated with a strong desire to learn and adapt to new technologies and processes

EDUCATION

Associate's degree in information technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+).

WHY JOIN US
Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.

qlDNfevw1o

Quick Apply

Refine Your Search

helpdesk administrator jobs in houston tx

IT Support Technician

IT Support Specialist

IT Support Specialist

IT Executive Support Technician

Systems Administrator

IT Support Supervisor

Senior Endpoints Systems Administrator

IT Infrastructure Administrator

IT Service Delivery Manager

Senior Network Administrator

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk administrator in houston tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected