Top 6 Helpdesk coordinator Jobs in Houston Tx

Help Desk Coordinator
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Entry level
Quick Apply
Principal Facilities Coordinator
Aspen Technology —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Patient Service Representative
Pediatric Home Service —Houston, TX
- Online Application
- Children
- Pediatrics
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
7d
IT Coordinator Americas
Wilhelmsen —Houston, TX
- Full-time
- English
- Mid-level
- Office
- Paid time off
- Opportunities for advancement
6d
Manager of End User Support
ARCHER Systems, LLC —Houston, TX
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Bilingual Field Support Coordinator (Chromascan Tinting Operation)
AkzoNobel —Houston, TX
- $75,000 - $88,000 a year
- Spanish
- Mid-level
- SQL
- Paid parental leave
- Health savings account

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Human Resource Coordinator
Romanoff Group of Companies —Gahanna, OH
Preferred: Bachelor’s degree in human resources, Business Administration, or related field required. Maintains compliance with federal, state, and local…
Quick Apply
5h
Logistics Coordinator
Priority Dispatch, Inc. —Columbus, OH
Provides technical and helpdesk support for customers and IC’s who have problems with order entry, systems, equipment, or applications.
Quick Apply

I want to receive the latest job alert for helpdesk coordinator in houston tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk coordinator jobs near houston tx

Technical Support Specialist jobs in Houston, TX

IT Coordinator jobs in Houston, TX

Helpdesk Coordinator jobs in Houston, TX

Patient Services Representative jobs in Houston, TX

Field Coordinator jobs in Houston, TX

Facility Coordinator jobs in Houston, TX

Technical Support Specialist jobs in Omaha, NE

Accounts Payable Specialist jobs in Charlotte, NC

Technical Support Specialist jobs in Danville, IL

Technical Support Specialist jobs in Springfield, MO

Technical Support Specialist jobs in New Bedford, MA

Clinical Application Specialist jobs in Raleigh, NC

Technical Project Manager jobs in Los Angeles, CA

It Coordinator jobs in Chicago, IL

It Jobs Worldwide jobs in Remote

It Coordinator jobs in Oakbrook Ter, IL

Clinical Research Coordinator jobs in Frisco, TX

It Coordinator jobs in Indianapolis, IN

It Coordinator jobs in Minneapolis, MN

It Help Desk jobs in Atlanta, GA

Help Desk Coordinator

Texas Petroleum Group -
Houston, TX

Quick Apply

Job Details

Qualifications

On-site technical support
Data visualization software proficiency
Contractor management
Microsoft Outlook
Technical support via phone
Phone communication
Maintenance work
High school diploma or GED
Dispatching
Business intelligence tools
IT monitoring tools
Remote access software
Resolving technical support tickets
Desktop applications
Microsoft Teams
Equipment malfunction response
Facilities maintenance customer service
Remote desktop tools
Data analytics tools
Entry level
Client interaction via phone calls

Full Job Description

Company Overview:

Welcome to Timewise! Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Timewise family!

Position Summary:

The Helpdesk Coordinator is primarily responsible for remotely connecting assets for troubleshooting, repairing and upgrading. In this role you will evaluate work requests and manage contractors to resolve issues.

Responsibilities:

Work alongside subject matter experts that help each other solve unique day to day problems for the Petroleum Industry.
Focus on an assigned site list to maintain asset uptime.
Step in when the dispatcher isn't available and answer calls, emails and dispatch work orders.
Grow with the RTOC (Real Time Operating Center) as it is further refined and developed to support our stores.
In this role you will learn to use Insite360, Netops, Titan and other remote monitoring software tools to maintain facility equipment and maximize uptime.
You will learn steps to attempt to remedy the issue using these tools, work with site personnel and lean on other RTOC team support. If unable to resolve, you will then decide to dispatch TPG technician or contractor.
Assist in supporting special projects assigned to the Maintenance Department.

Education and Experience:

High School Diploma or GED Equivalent.

Knowledge and Skills:

Knowledge on Microsoft Office Suite applications: Outlook, Word, Excel, Power Point, Teams, Power BI, etc.
Ability to work with store personnel over the phone to help troubleshoot and remedy inoperable systems.
Strong desire to take ownership and see tasks through to resolution.

Physical Requirements:

Remaining in a stationary position, often standing or sitting for prolonged periods.
Repeating motions that may include the wrists, hands and or fingers.
Light work that includes moving objects up to 20 pounds.
Will require to work nights and weekends.

Quick Apply

Refine Your Search

helpdesk coordinator jobs in houston tx

Help Desk Coordinator

Principal Facilities Coordinator

Patient Service Representative

IT Coordinator Americas

Manager of End User Support

Bilingual Field Support Coordinator (Chromascan Tinting Operation)

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk coordinator in houston tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected