Top 63 Hospitality coordinator Jobs in Houston Tx

Hospitality Concierge Coordinator
SOLERA AT WEST HOUSTON —Houston, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
Quick Apply
5h
Hospitality Concierge Coordinator
THE CRESCENT —Sugar Land, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
Quick Apply
5h
Hospitality Concierge Coordinator
THE COLONNADES AT REFLECTION BAY —Pearland, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
Quick Apply
5h
Event Coordinator
Houston Rockets -- Toyota Center —Houston, TX
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
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2d
Hospitality Project Coordinator
Graniti Vicentia —Houston, TX
- Organizational skills
- Communication skills
- Entry level
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Singles Event Coordinator
The Dating Doc —Houston, TX
- $25 - $35 an hour
- Part-time
- Entry level
- Flexible schedule
Quick Apply
11d
Event & Lifestyle Coordinator - Cypress & Katy, TX
Greystar Real Estate Partners LLC —Houston, TX
- Email
- Office
- Fair chance
- Marketing
- Paid parental leave
- Paid holidays
Marketing Event Coordinator
Rouge Consulting —Houston, TX
- $800 - $1,800 a week
- Full-time
- Children
- In-person
- Entry level
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Part-time Catering Sales Coordinator
Parallel Lines LLC —Houston, TX
- $15 - $20 an hour
- Part-time
- Hybrid work
- Spanish
- Clean driving record
- Up to 50% travel
- Employee discount
- Flexible schedule
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Conference Center Coordinator
Sidley Austin LLP —Houston, TX
- $42,800 - $66,400 a year
- Overtime
- Mid-level
- Office
- High school diploma or GED
Catering and Events Coordinator
River Oaks Country Club —Houston, TX
- $24 an hour
- Extended hours
- Mid-level
- Bachelor's degree
- Contracts
- Disability insurance
- Health insurance
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The Revaire Event Coordinator
A Fare Extraordinaire —Houston, TX
- Email
- Mid-level
- Office
- Communication skills
- Health insurance
- Paid time off
Guest Services Coordinator
The Post Oak Hotel —Houston, TX
- $15 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- 401(k)
- Paid time off
Community Coordinator
Chick-fil-A —Houston, TX
- $18 an hour
- Part-time
- Hybrid work
- High school diploma or GED
- Quick service & fast food restaurant
- Organizational skills
- Paid training
- Mileage reimbursement
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Guest Services Coordinator, Part-Time
HOUSTONIAN CAMPUS LLC —Houston, TX
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Events and Meetings coordinator
Patrick Henry Creative Promotions —Houston, TX
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health savings account
- Health insurance
Quick Apply
Guest Services Coordinator
Landry's Inc. —Houston, TX
- $15 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- 401(k)
- Paid time off
Project Coordinator
Displayco —Houston, TX
- $45,000 - $70,000 a year
- Weekends as needed
- Customer service
- No experience needed
- Mid-level
- Health insurance
- Paid time off
Quick Apply
9d
Special Events Coordinator - Graduate School of Biomedical Sciences
UTHealth Houston —Houston, TX
- Urgently hiring
- Customer service
- Research
- Mid-level
- Health insurance
- Employee discount
10d
Interior Design Coordinator – Hospitality (FF&E)
Graniti Vicentia LLC —Houston, TX
- Full-time
- Hospitality
- Writing skills
- Mid-level
Quick Apply

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Hospitality Concierge Coordinator

SOLERA AT WEST HOUSTON -
Houston, TX

Quick Apply

Job Details

Full-time
5 hours ago

Benefits

Continuing education credits
Health insurance
Dental insurance
401(k) matching

Qualifications

Customer communication
Long-term care facility experience
Conflict management
Productivity software
CNA

Full Job Description

Shift Type: 2nd: 2 pm - 10 pm, Monday to Friday

Job Summary:

The Hospitality Concierge Coordinator position serves as the primary point of contact for newly admitting patients/family members, delivering exceptional service and creating a welcoming, personalized experience. This position is responsible for anticipating the needs of the patients, coordinating services, facilitating communications with the interdisciplinary team, resolving concerns, and ensuring every interaction reflects the organization’s commitment to hospitality and service excellence. The Hospitality Concierge Coordinator acts as a host, resource, and advocate to enhance the patient’s satisfaction and experience.

Qualifications:

Certified as a Nursing Assistant with a valid certification
Minimum 1 year in a Long-Term Care setting
Minimum 2 years in customer service, hospitality, hotel, concierge, guest services or related experience preferred.
Experience working in luxury hospitality, healthcare hospitality, senior living, or customer facing environments in highly desirable.
Exceptional interpersonal and customer service skills.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Ability to remain professional under pressure.
Strong organizational and multitasking capabilities.
Proficiency in Microsoft Office suite of products.
Demonstrated commitment to service excellence and guest satisfaction.

Essential Functions:

Admission Experience Management

Serve as the primary hospitality contact for new admissions and their families.
Conduct pre-admission welcome calls to introduce the facility, answer questions, and provide admission information.
Coordinate with facility departments to ensure rooms are clean, prepared, and admission-ready.
Gather patient preferences, personal interests, routines, and comfort needs to support person-centered care.
Greet new patients and families upon arrival, providing a warm, personalized welcome.
Escort patients and families throughout the admission process and assist with orientation to the facility.

Patient and Family Experience

Build positive relationships with patients, residents, visitors, and family members.
Ensure patients and families understand facility resources, services, and key contacts.
Provide ongoing support and assistance throughout the patient's stay.
Conduct several customer service rounds and follow-up visits during the first 72 hours following admission.
Document concerns, requests, and service opportunities and communicate them to appropriate departments daily
Promote patient dignity, respect, and individualized service.

Communication and Service Coordination

Act as a liaison between patients, families, and interdisciplinary team members.
Coordinate initial telehealth visit with Nurse Practitioner within 36 hours of admission.
Facilitate communication between nursing, therapy, nutrition, activities, social services, housekeeping, and administration.
Assist families with questions regarding schedules, services, visitation, and general facility operations.
Ensure family concerns are communicated and resolved in a timely manner.
Support facility leadership in maintaining effective communication with residents and families.

Service Recovery

Proactively identify and resolve service issues before they escalate.
Investigate customer concerns and follow through to resolution.
Maintain documentation of service recovery actions and outcomes.
Escalate clinical concerns immediately to licensed nursing staff.
Follow up with patients and families to ensure satisfaction with resolutions.

Hospitality and Facility Environment

Ensure a welcoming, professional, and comfortable lobby and reception environment.
Support special events, celebrations, family meetings, and facility engagement activities.
Ensure hospitality standards are consistently demonstrated by all team members.
Assist visitors with wayfinding, directions, and general information.
Promote a culture of excellence and customer service throughout the facility.

Quality and Satisfaction Initiatives

Support patient and family satisfaction initiatives.
Assist leadership in improving CoreQ satisfaction outcomes.
Participate in customer service training and quality improvement activities.
Monitor trends in patient and family feedback and communicate opportunities for improvement.
Assist with hospitality-based programs designed to improve resident engagement and satisfaction.

Compliance

Maintain confidentiality of patient information in accordance with HIPAA regulations.
Follow all facility policies, procedures, and safety guidelines.
Attend required training and in-service education programs.
Perform additional duties as assigned.

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

Please visit cantexcc.com for more information on this location.

We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.

#HP

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Refine Your Search

hospitality coordinator jobs in houston tx

Hospitality Concierge Coordinator

Hospitality Concierge Coordinator

Hospitality Concierge Coordinator

Event Coordinator

Hospitality Project Coordinator

Singles Event Coordinator

Event & Lifestyle Coordinator - Cypress & Katy, TX

Marketing Event Coordinator

Part-time Catering Sales Coordinator

Conference Center Coordinator

Catering and Events Coordinator

The Revaire Event Coordinator

Guest Services Coordinator

Community Coordinator

Guest Services Coordinator, Part-Time

Events and Meetings coordinator

Guest Services Coordinator

Project Coordinator

Special Events Coordinator - Graduate School of Biomedical Sciences

Interior Design Coordinator – Hospitality (FF&E)

I want to receive the latest job alert for hospitality coordinator in houston tx

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