Top 2117 Member experience specialist Jobs in Houston Tx

Provider Relations Specialist
Altus ACE —Houston, TX
- $70,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Presentation skills
- Health savings account
- Health insurance
Quick Apply
14d
Senior Emergency Management Specialist / Planner
Essential Healthcare Solutions LLC —Houston, TX
- $125,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
Quality Outcomes Specialist
Houston Methodist Hospital —Houston, TX
- Full-time
- Acute care
- Nursing
- RN License
1d
Grants Management Specialist (Mid-Level) - US CNMI
Essential Healthcare Solutions LLC —Houston, TX
- $90,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Finance
- Dental insurance
- Vision insurance
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Senior Operations Specialist / Deployed Field Coordinator
Essential Healthcare Solutions LLC —Houston, TX
- $115,000 a year
- Full-time
- 7 years
- Military
- Office
- Dental insurance
- Vision insurance
Quick Apply
Enrollment Data Specialist
Harris Health —Houston, TX
- $23.46 - $29.33 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
14d
Client Experience Specialist/Front Desk
JAMS, Inc. —Houston, TX
- $79,600 - $104,500 a year
- Full-time
- Background check
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Workday Specialist (Entry-Level)
Smith —Houston, TX
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Quick Apply
Patient Access - Phone Scheduling Representative
Texas ENT Specialists —Houston, TX
- Part-time
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Customer Care Specialist
Serenity Mental Health Centers —Houston, TX
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- 2 years
- Paid training
- Paid holidays
Quick Apply
Healthcare Customer Service Specialist (REMOTE)
GetixHealth —Houston, TX
- $17 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- Research
- AD&D insurance
- Disability insurance
Quick Apply
AES Texas Works Training Specialist
Health & Human Services Comm —Houston, TX
- $4,523.16 - $7,253.83 a month
- Online Application
- Mid-level
- Office
- 3 years
- Health insurance
- Opportunities for advancement
Quick Apply
Pharmacy Program Specialist II
Harris Health —Houston, TX
- $23.46 - $29.33 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Youth Specialist
Dept of Family & Protectve Svc —Houston, TX
- $3,581.33 - $5,372.41 a month
- Online Application
- Background check
- Clean driving record
- Adults
- Paid holidays
- Dental insurance
Quick Apply
13d
Remote - Customer Experience Specialist
Sun & Ski Sports —Stafford, TX
- $18 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Communication skills
Quick Apply
Total Rewards Specialist
Weatherford —Houston, TX
- Full-time
- 6 years
- Oracle
- Office
21h
Specialist, Risk and Compliance Services (Center of Excellence)
Deloitte —Houston, TX
- $63,000 - $116,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
4d
Data Entry Specialist
The Montrose Center —Houston, TX
- Full-time
- Research
- Mid-level
- Administrative experience
Quick Apply
Student Financial Services Specialist
Galen College of Nursing —Houston, TX
- 8 hour shift
- Ability to sit for extended periods
- Organizational skills
- Experience equivalent to degree accepted
- Employee stock purchase plan
- Loan repayment program
Quick Apply
Patient Access Representative PRN
Texas Children's Hospital —Houston, TX
- Part-time
- Hospital
- Customer service
- High school diploma or GED

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Provider Relations Specialist

Altus ACE -
Houston, TX

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Sales contract management
Microsoft Outlook
Presentations for conferences or internal meetings
Account development
Contract management experience in healthcare
Bachelor's degree
Health insurance knowledge
Quality improvement
Medical credentialing
Organizational skills
Contracts
Data-driven problem-solving
Business Administration

Full Job Description

Job Title:

Provider Network Specialist

Reports To:

SVP, Network Operations

FLSA Status:

Exempt

Department:

Network Operations & Contracting

Job Summary

The Provider Network Specialist is responsible for growing and servicing Altus ACE’s primary care provider network across Medicare, Medicare Advantage, Medicaid, and commercial value-based care contracts. This is a dual-role position requiring both business development (recruiting and closing new PCPs) and account management (servicing existing provider groups to ensure satisfaction, retention, and performance against contract SLAs).

The ideal candidate combines a working knowledge of managed care and value-based care with strong sales instincts, relationship management skills, and the ability to interpret performance data and communicate actionable insights to providers.

Essential Functions

1. Network Growth & PCP Recruitment

Prospect, recruit, and close new primary care physicians to join Altus ACE’s provider network and assigned PODs.
Build and maintain a pipeline of prospective PCPs with managed care experience who are positioned to capitalize on their attributed patient populations through value-based care arrangements.
Guide prospective providers through the full contracting process, from initial outreach to executed agreement.
Collaborate with senior leadership to identify strategic growth targets by geography, payor mix, and contract need.
Track recruitment activity and conversion metrics, reporting progress against growth targets.
Lead contract negotiations with physicians.
Assist with provider credentialing by ensuring all necessary documents are completed promptly and accurately.

2. Account Management & Provider Servicing

Serve as the primary point of contact for assigned provider groups, owning the ongoing relationship and ensuring provider satisfaction and retention.
Conduct regular site visits to provider locations, responding promptly to operational issues and proactively identifying needs.
Orient newly contracted providers to Altus ACE programs, systems, and processes, ensuring a smooth onboarding experience.
Provide training and support to providers and their staff on managed care topics, VBC program requirements, and ACE workflows.
Develop educational materials to support provider understanding and facilitate behavior change aligned with population health goals.
Act as a liaison between healthcare providers and the Altus ACE Network team, fostering strong professional relationships.

3. POD Operations & JOC Meeting Management

Own the end-to-end Joint Operating Committee (JOC) meeting process for assigned PODs: pull performance data, assemble the meeting packet, set and drive the agenda, facilitate the meeting, and follow up on action items.
Monitor POD performance metrics against payor contract SLAs, including shared savings, medical loss ratio, quality measures, and HCC recapture rates.
Present performance data to providers during JOC meetings and site visits, translating data into clear, actionable improvement opportunities.
Track PCP satisfaction within PODs and implement improvements as needed.

4. Clinical Operations & Population Health Support

Identify opportunities with local providers to support clinical and quality-related operations.
Contribute to the organization’s overall population health management strategy by reinforcing care gap closure and quality improvement at the practice level.
Respond to routine member and provider inquiries regarding managed care issues, providing accurate and helpful information.
Perform other related tasks as assigned, contributing to the success and efficiency of the Altus ACE network.

Qualifications

Required

Bachelor’s degree in healthcare administration, business, or related field, or equivalent combination of transferable work experience and education.
2+ years of experience in provider relations, network development, healthcare sales, or managed care operations.
Demonstrated understanding of managed care fundamentals: contracting, credentialing, provider networks, and payor relationships.
Working knowledge of value-based care concepts, including shared savings, risk arrangements, medical loss ratio, and quality/performance metrics.
Proven ability to close: track record of recruiting providers, closing contracts, or driving sales in a healthcare or professional services environment.
Excellent communication and presentation skills with both internal and external audiences, including the ability to present data-driven performance insights to physicians.
Strong relationship-building, problem-solving, and organizational skills.
High proficiency with MS Office (Word, Excel, PowerPoint, Outlook), with particular strength in Excel for data analysis and reporting.

Preferred

Experience working in an MSO, IPA, ACO, or similar value-based care organization.
Experience preparing and presenting dashboards using data visualization tools such as Tableau or Power BI.
Familiarity with Medicare, Medicare Advantage, and Medicaid programs and their associated quality measures (HEDIS, Stars, HCC coding).

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Provider Relations: 2 years (Required)
Preparing/Presenting dashboards w/Tableau or Power BI: 1 year (Preferred)

Ability to Commute:

Houston, TX 77042 (Required)

Work Location: In person

Quick Apply

Refine Your Search

member experience specialist jobs in houston tx

Provider Relations Specialist

Senior Emergency Management Specialist / Planner

Quality Outcomes Specialist

Grants Management Specialist (Mid-Level) - US CNMI

Senior Operations Specialist / Deployed Field Coordinator

Enrollment Data Specialist

Client Experience Specialist/Front Desk

Workday Specialist (Entry-Level)

Patient Access - Phone Scheduling Representative

Customer Care Specialist

Healthcare Customer Service Specialist (REMOTE)

AES Texas Works Training Specialist

Pharmacy Program Specialist II

Youth Specialist

Remote - Customer Experience Specialist

Total Rewards Specialist

Specialist, Risk and Compliance Services (Center of Excellence)

Data Entry Specialist

Student Financial Services Specialist

Patient Access Representative PRN

I want to receive the latest job alert for member experience specialist in houston tx

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