Top 26 Remote help desk specialist Jobs in Houston Tx

IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
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Odyssey Help Desk Specialist (Tier-1)
Harris County —Houston, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
IT Field Support Specialist
Popeyes —Sugar Land, TX
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
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Technical Support Specialist (Point of Sale)
HungerRush —Houston, TX
- $17 an hour
- Overtime
- English
- Mid-level
- Windows
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Support Center Specialist
GAS Global Services —Houston, TX
- Weekends as needed
- Mid-level
- Experience equivalent to degree accepted
- 1 year
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Sr. Communications Specialist
Quaise Energy, Inc —Houston, TX
- Marketing
- Office
- Budgeting
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Systems Administrator
Grenza —Houston, TX
- Management
- Computer Science
- System design
Revenue Cycle Specialist
Specialty1 Partners —Houston, TX
- $55,000 - $70,000 a year
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
- Health savings account
- Disability insurance
Quick Apply
8d
Sr Applications Project Specialist- Epic Healthy Planet Certified- Kelsey-Seybold Clinic - Pearland Texas - Remote
Optum —Pearland, TX
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Master's degree
Quick Apply
IT Systems Specialist
Manuli Ryco US —Houston, TX
- Spanish
- Ability to walk for extended periods
- Writing skills
Quick Apply
2d
Senior Operations Specialist
Marsh McLennan Agency —Houston, TX
- $74,600 - $139,100 a year
- Full-time
- 5 years
- Computer literacy
- Continuous improvement
- Health insurance
- 401(k)
Senior Support Center Specialist
GAS Global Services —Houston, TX
- Weekends as needed
- Computer science
- Computer Science
- 5 years
Quick Apply
Medical Assistant / Patient Care Coordinator (Front Office Focus)
SOLLIE HEALTH AND WELLNESS —Spring, TX
- $15 - $18 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Wellness program
- On-the-job training
Quick Apply
IT Security Specialist - Security Operations Center (SOC)
Murphy Oil Corporation —Houston, TX
- On call
- Hybrid work
- Computer Science
- Office
- SQL
Remote Hearing Instrument Specialist
Hear.com US —Houston, TX
- $100,000 - $120,000 a year
- Background check
- Mid-level
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
Veterinary Assistant
Petco —Houston, TX
- Full-time
- Surgery
- Computer skills
- In-person
- Health insurance
- 401(k)
Real Estate Acquisition Manager — Outside Sales / Home Buying Specialist
AcquisitionReps.com —Houston, TX
- $125,000 - $180,000 a year
- Weekends as needed
- Background check
- Sales
- Mid-level
- Mileage reimbursement
- Paid time off
Quick Apply
Veterinary Technician
Petco —Spring, TX
- Part-time
- Mid-level
- Surgery
- Computer skills
- Health insurance
- 401(k)
9d
Licensed Veterinary Technician
Petco —Houston, TX
- Full-time
- Mid-level
- Surgery
- Computer skills
- Health insurance
- 401(k)

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remote help desk specialist jobs near houston tx

IT Support Specialist

Augment Professional Services
Cypress, TX

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Job Details

$40,000 - $60,000 a year

Qualifications

Endpoint Security
Network troubleshooting
Laptop (troubleshooting support)
Hardware maintenance
Equipment troubleshooting
Computer hardware
Desktop (troubleshooting support)
Desktop administration
Hardware diagnostics
Peripheral hardware support
IT department experience

Full Job Description

Job Title

IT Support Specialist

Location / Worksite

Onsite / Hybrid (as required by client project location)

About Augment Professional Services (APS)

Augment Professional Services (APS) partners with leading organizations across the Energy, Technology, Utilities, and Engineering sectors to deliver specialized talent, consulting expertise, and project support. Our mission is to connect experienced professionals with organizations executing complex projects and critical infrastructure initiatives.

Position Overview

The IT Support Specialist is responsible for providing hands-on technical support and ensuring the stability, performance, and security of IT systems and infrastructure. This role supports day-to-day IT operations, including end-user support, system maintenance, and troubleshooting across hardware, software, and network environments.

Working within a dynamic project environment, the IT Support Specialist collaborates with cross-functional teams to support enterprise systems, maintain system availability, and contribute to ongoing technology initiatives. The position plays a critical role in enabling operational efficiency by resolving technical issues, supporting system implementations, and ensuring users have reliable access to essential tools and platforms.

Key responsibilities include:

Providing Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, and business applications
Monitoring system performance and responding to service requests, incidents, and outages
Installing, configuring, and maintaining hardware, software, and peripheral equipment
Supporting network connectivity, VPN access, and remote user environments
Assisting with system upgrades, patches, and routine maintenance activities
Maintaining user accounts, permissions, and access controls in alignment with security policies
Supporting enterprise applications including ERP, CRM, and operational systems
Assisting with cybersecurity practices including endpoint protection, threat awareness, and data protection protocols
Coordinating with internal teams and external vendors to resolve technical issues and support service delivery
Documenting technical procedures, troubleshooting steps, and system configurations
Supporting IT projects including system rollouts, migrations, and infrastructure improvements
Providing user training and guidance on systems, tools, and best practices

Required Technical Skills

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent practical experience)
Minimum of 3–5 years of experience in IT support, help desk, or systems administration roles
Strong knowledge of desktop support, operating systems (Windows/Mac), and common business applications
Experience with network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity
Familiarity with Microsoft environments including Office 365, Azure, and Active Directory
Experience with hardware troubleshooting, system imaging, and device management
Understanding of cybersecurity fundamentals including endpoint protection and access control
Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently

Preferred Experience / Qualifications

Experience supporting ERP systems, CRM platforms, and enterprise applications
Exposure to cloud-based infrastructure and SaaS platforms
Familiarity with IT service management (ITSM) tools and ticketing systems
Knowledge of backup, disaster recovery, and business continuity processes
Experience working with managed service providers or third-party vendors
Exposure to system integrations, automation tools, or scripting (e.g., PowerShell)
Experience supporting multi-site or remote workforce environments
Industry experience in manufacturing, distribution, energy, or engineering environments preferred

APS Consulting Footer

Augment Professional Services (APS) delivers specialized talent, consulting expertise, and project support to organizations operating in complex technical environments. Our teams partner with clients across the Technology, Energy, Utilities, and EPC sectors to support critical initiatives in digital transformation, infrastructure modernization, engineering delivery, and industrial construction.

Through a flexible services model that includes managed services, project-based delivery, and embedded technical expertise, APS helps organizations accelerate innovation, scale capabilities, and execute high-impact initiatives with confidence.

Equal Opportunity Statement

Augment Professional Services (APS) is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Quick Apply

Refine Your Search

remote help desk specialist jobs in houston tx

IT Support Specialist

Odyssey Help Desk Specialist (Tier-1)

IT Field Support Specialist

Support Desk Specialist

Technical Support Specialist (Point of Sale)

Support Center Specialist

Sr. Communications Specialist

Systems Administrator

Revenue Cycle Specialist

Sr Applications Project Specialist- Epic Healthy Planet Certified- Kelsey-Seybold Clinic - Pearland Texas - Remote

IT Systems Specialist

Senior Operations Specialist

Senior Support Center Specialist

Medical Assistant / Patient Care Coordinator (Front Office Focus)

IT Security Specialist - Security Operations Center (SOC)

Remote Hearing Instrument Specialist

Veterinary Assistant

Real Estate Acquisition Manager — Outside Sales / Home Buying Specialist

Veterinary Technician

Licensed Veterinary Technician

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Job Title

Location / Worksite

About Augment Professional Services (APS)

Position Overview

Required Technical Skills

Preferred Experience / Qualifications

APS Consulting Footer

Equal Opportunity Statement

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