Top 18 Switchboard operator Jobs in Houston Tx

Telecom Operator-PRN
Houston Methodist West Hospital —Houston, TX
- PRN
- Hospital
- Computer literacy
- English
4d
Call Center Rep (Switchboard Operator)
Innovation At Work Inc —Houston, TX
- On call
- Mid-level
- 3 years
- High school diploma or GED
PBX Operator - TMC (PT)
Memorial Hermann Health System —Houston, TX
- Full-time
- Hospital
- HIPAA
- Mid-level
14d
Houston Switchboard Operator (Part Time 11pm-7am and Fill in Shifts)
Innovation At Work Inc —Houston, TX
- Part-time
- Mid-level
- 3 years
- High school diploma or GED
PBX Operator - TMC (FT)
Memorial Hermann Health System —Houston, TX
- Full-time
- Hospital
- HIPAA
- Mid-level
14d
PBX Telecom Operator
Houston Methodist Clear Lake Hospital —Houston, TX
- Part-time
- Hospital
- Computer literacy
- English
1d
Switchboard Operator (Fulltime 3pm-11pm Shift)
Innovation At Work Inc —Houston, TX
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Houston Switchboard Operator (Full Time 11pm-7am)
Innovation At Work Inc —Houston, TX
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Switchboard Operator (Part time/ Fill in Shifts)
Innovation At Work Inc —Houston, TX
- 8 hour shift
- Mid-level
- High school diploma or GED
- 1 year
Coordinator - Mailroom
Energy Transfer Partners —Houston, TX
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- Profit sharing
- Paid time off
Quick Apply
Front Desk Agent
Embassy Suites Houston Energy Corridor —Houston, TX
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Part-Time Receptionist
Houston Ballet —Houston, TX
- Part-time
- Spanish
- Word processing
- Computer literacy
- COVID-19 protective measures
Quick Apply
4d
Operations Assistant
WHOLESALE ELECTRIC SUPPLY CO OF HOU —Houston, TX
- Full-time
- Office
- Analysis skills
- Travel
Quick Apply
11d

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Switchboard Operator - 2nd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
This position involves screening for patient information; digital paging; public address announcements; answers, communicates and documents emergent calls;…
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PBX Switchboard Operator-PBX Operations
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Telecom Operator-PRN

Houston Methodist West Hospital -
Houston, TX

Apply Now

Job Details

PRN
4 days ago

Qualifications

Computer operation
Phone communication
English
De-escalation techniques
Windows
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

At Houston Methodist, the Telecommunication Operator position is responsible for the efficient operation and use of the switchboard and paging system to receive and relay calls or messages to the requested party or hospital area. This position assists patient, physicians and staff with general information and monitors all hospital alarm systems and serves as a vital link in the communication process during emergencies. The Telecommunication Operator position handles emergency calls requiring a high degree of reliability, accuracy, flexibility, critical thinking skills in stressful situations. This position strives to make the physical, emotional and spiritual needs of those served top priority and effectively communicates in a manner consistent with a customer service focus.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

One year customer service experience
Dispatching experience preferred
Healthcare experience preferred

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Ability to understand telecommunications equipment and services including call processing, paging and audio monitoring systems
Knowledge of personal computer functions and Windows-based software
Ability to understand and resolve problems and defuse situations with empathy and compassion

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Communicates pertinent information to co-workers to ensure proper handling and processing of calls when away from operator position.
Responds positively and professionally to all calls and requests for information and assistance from patients, family members, physicians and others.
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results and organizational results.

SERVICE ESSENTIAL FUNCTIONS

Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.
Responds quickly and accurately to disaster and emergency situations according to department protocol.
Announces emergencies through the overhead paging systems and facilitates communication during emergencies and disaster plans as appropriate.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Effectively utilizes telecommunications hardware and software including problem or failure diagnosis techniques.
Stays up to date on organizational changes including policies and important initiatives.
Meets department metrics (abandonment rates, productivity/activities per hour, etc).

FINANCE ESSENTIAL FUNCTIONS

Utilizes department resources wisely and efficiently. Informs management when normal wear requires replacement.
Organizes time effectively, minimizing incidental overtime and sets priorities. Utilizes time effectively between heavy workloads efficiently and helps other team members

GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks opportunities to expand learning beyond baseline competencies with a focus on continual improvement. Generates and communicates new ideas and suggestions that will improve quality or service.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No

ON-CALL*

- Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No

TRAVEL**

**Travel specifications may vary by department**

- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

One year customer service experience
Dispatching experience preferred

Company Profile:

Houston Methodist West Hospital is committed to leading medicine in West Houston, Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. The growing campus offers access to the most innovative medical and surgical care available, including cardiology and cardiovascular surgery; neurology and neurosurgery; comprehensive cancer care; orthopedics and sports medicine; gastroenterology; bariatrics; childbirth center with level III NICU; emergency care; and advanced imaging.

Houston Methodist is an Equal Opportunity Employer.

Apply Now

Refine Your Search

switchboard operator jobs in houston tx

Telecom Operator-PRN

Call Center Rep (Switchboard Operator)

PBX Operator - TMC (PT)

Houston Switchboard Operator (Part Time 11pm-7am and Fill in Shifts)

PBX Operator - TMC (FT)

PBX Telecom Operator

Switchboard Operator (Fulltime 3pm-11pm Shift)

Houston Switchboard Operator (Full Time 11pm-7am)

Switchboard Operator (Part time/ Fill in Shifts)

Coordinator - Mailroom

Front Desk Agent

Part-Time Receptionist

Operations Assistant

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