Job Title: Intake Coordinator Position Type: Full Time
Location: Houston, 77006 Travel Percentage: 10%
Department: Clinical Reports To: Manager of Clinical Services
Salary: $60,000-$75,000 Pay Schedule: Semi-monthly
Schedule: Mon-Fri 8a-5p; one Saturday a month, special events as needed and holiday and emergency coverage in rotation with other staff
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Description: The Intake Coordinator plays a multifaceted role. They manage admissions, interact with individuals by phone and in person, build community relationships, and participate in therapy sessions. It's a dynamic, multitasking position.
Essential Duties and Responsibilities:
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Conduct telephone screenings to assess client eligibility and refer to suitable treatment providers when necessary.
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Perform initial screenings and diagnosis, employing DSM V, CAAPE, and various clinical assessments.
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Conduct in-person assessments to gauge mental stability and program suitability, educating potential clients on program details and making community referrals as needed.
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Determine the appropriate level of care based on client assessment, readiness for change, and presenting concerns.
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Develop and implement admission procedures to meet client and agency requirements.
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Maintain client census at a minimum of 85% capacity.
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Cultivate professional community relationships to enhance referral sources for The Women’s Home.
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Keep an updated contact list of community referral resources.
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Gather essential admissions documents, including background checks, medical releases, and employment histories.
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Notify staff promptly about new clients and provide necessary paperwork.
Other Responsibilities:
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Manage a clinical caseload (2-4 individual therapy clients and 2-3 groups).
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Supervise interns from local graduate schools.
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Enter, maintain, and generate necessary electronic reports in the HMIS system and other data management programs.
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Develop referral information consistent with the agency's image.
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Participate in community outreach and public speaking as required.
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Employees in this role will be scheduled for one Saturday shift per month.
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Attend all staff and clinical meetings.
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Perform other duties as assigned by the Manager of Clinical Services.
Qualifications:
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QCC, LPC, LCDC or LCSW certification required with a minimum of two years of relevant experience.
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Proficiency in DSM V psychiatric diagnosis and treatment.
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Knowledge of pre-admission screening criteria, psychiatric evaluation, and medical clearance.
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Familiarity with community resources.
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Strong written and verbal communication skills.
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Computer proficiency, including electronic data management.
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Preferred knowledge in marketing/public relations.
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Ability to work effectively as a team member.
Reasonable Accommodation Notice:
We are committed to providing equal access to all applicants. If you require a reasonable accommodation to apply for a position or participate in the interview process, please contact [email protected].
Benefits:
We offer a comprehensive benefits package that includes:
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Healthcare: Choose from three medical plans, one of which is 100% employer paid. Our plans provide comprehensive coverage to ensure your well-being.
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Retirement: We provide a 401(k) plan with a 4% company match, helping you secure your financial future.
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Paid Time Off: Enjoy 20 days of paid time off (PTO), plus 11 holidays and a floating holiday for flexibility in your time management.
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Wellness Programs: Initiatives to support your physical and mental well-being, ensuring a healthy work-life balance.
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Long Term Disability: We offer 100% employer-paid Long Term Disability coverage, providing financial protection in case of extended absence due to illness or injury.
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Life Insurance: Benefit from a 100% employer-paid life insurance option, ensuring the security of your loved ones.
Professional Development:
At the Women's Home, we are committed to your professional growth and development. We provide ongoing training and learning opportunities to help you excel in your role and advance in your career. You'll have access to:
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On-the-job training and mentorship.
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Workshops and seminars related to your role.
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Opportunities to participate in industry specific conferences.
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Reimbursement of the cost of role-related organization memberships.
Imagine Your Impact…
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Making a Daily Difference: Picture yourself in a role where your work directly impacts the lives of women in need. Every task, every decision, contributes to positive change.
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A Culture of Dignity: Envision a workplace where dignity is not just a word, but a way of life. Here, you'll be respected and honored, and you'll extend that same respect to those we serve.
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Integrity in Action: See yourself upholding the highest ethical standards in all you do, knowing that your integrity is the foundation upon which our organization is built.
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Stewardship with Purpose: Imagine being part of a team that is not only responsible with resources but is driven by the purpose of creating a better future for our clients and our community.
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Holistic Growth: Envisage a career where you're not only growing professionally but also personally. We invest in your development, helping you reach your full potential.
Who We Are:
The Women's Home is a leading nonprofit organization dedicated to empowering women and building stronger communities. Since 1957, we have been providing vital support and services to women in need. Our mission is to build communities that strengthen women and support families as they reclaim their stability.
At the Women's Home, we are committed to fostering an inclusive and supportive work environment where every employee can thrive. We value diversity and believe that our differences make us stronger. Our team is passionate about our mission, and we work collaboratively to make a meaningful impact on the lives of the women we serve.
We believe in the power of every individual to make a difference. When you join our team, you become part of a community dedicated to building whole lives and empowering women to achieve their fullest potential.
Are you ready to imagine a brighter future with us?
