Top 60 Collections success manager Jobs in Howell, Mi

Digital Collections Success Manager
ITHAKA —Ann Arbor, MI
- $73,000 - $92,000 a year
- Remote
- Mid-level
- 3 years
- Travel
- Paid parental leave
- Paid holidays
14d
Resident Experience Manager - Willowtree Apartments & Tower
American Campus Communities —Ann Arbor, MI
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Paid parental leave
- Health savings account
Quick Apply
Community Manager
Woda Cooper —Durand, MI
- Part-time
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
8d
Restaurant Manager
The Cheesecake Factory —Novi, MI
- $60,000 - $70,000 a year
- Email
- Ability to walk for extended periods
- Restaurant management
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
6d
Collections Coordinator
Lineage Logistics —Novi, MI
- Full-time
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
9d
ERP Release Manager
Lineage Logistics —Novi, MI
- Full-time
- Remote
- Computer science
- Oracle
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Loan Sales Specialist
OneMain Financial —Brighton, MI
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Experienced F/I Manager
Suburban Chevrolet Cadillac of Ann Arbor —Ann Arbor, MI
- Weekends as needed
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
12d
Retail Assistant Store Manager
Skechers USA Retail, LLC —Howell, MI
- $18.51 - $19.63 an hour
- Part-time
- Hospitality
- 18 years or older
- Merchandising
- Opportunities for advancement
Quick Apply
EPR Program Manager
Harman International —Novi, MI
- $78,750 - $115,500 a year
- 5 years
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
7h
Account Management Specialist
LCPtracker, Inc. —Fenton, MI
- $23 - $26 an hour
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
12d
Relationship Manager (Ann Arbor, MI)
Mercer Advisors —Ann Arbor, MI
- $66,300 - $78,000 a year
- Monday to Friday
- Hybrid work
- Mid-level
- Office
- Business development
- Paid parental leave
- Health savings account
Quick Apply
General Manager
Extended Stay America —Novi, MI
- $58,000 a year
- Full-time
- Word processing
- Computer literacy
- Hotel
Quick Apply
Water Sustainability Project Tracking and Data Manager - multiple locations
LimnoTech —Ann Arbor, MI
- $75,000 - $110,000 a year
- Full-time
- Bachelor of Science
- Office
- SQL
- Health insurance
- Dental insurance
Leasing Consultant (Part-Time)
ACME RESIDENTIAL LLC —South Lyon, MI
- $15 - $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid training
- Paid holidays
Quick Apply
Route Delivery Driver
Hall's Culligan Water —Wixom, MI
- $52,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Residential
- Paid time off
- 401(k) matching
Quick Apply
5d
Data Center Construction- Mid to Senior Project Manager
MGAC —Ann Arbor, MI
- $120,000 - $160,000 a year
- Mid-level
- Conflict management
- Mentoring
- Paid holidays
- Paid time off
Quick Apply
Business & Finance - STEAM After School Instructor
Nexplore —Commerce, MI
- $60 an hour
- Part-time
- Classroom
- Mid-level
- Experience working with children
Quick Apply
Robotics & STEAM- After School Instructor
Nexplore —Ann Arbor, MI
- $55 an hour
- Part-time
- Classroom
- Mid-level
- Reliable transportation
Quick Apply
STORE MANAGER
Fisher Auto Parts Inc. —Brighton, MI
- Weekends as needed
- ASE Certification
- Writing skills
- Merchandising

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collections success manager jobs near howell, mi

Digital Collections Success Manager

ITHAKA -
Ann Arbor, MI

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Job Details

$73,000 - $92,000 a year
14 days ago

Benefits

Paid parental leave
Caregiver leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Paid sick time

Qualifications

Customer communication
Community relationship building
Stakeholder relationship building

Full Job Description

ITHAKA's mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive.

The Role

ITHAKA is seeking an agile and collaborative archives or distinctive collections professional to join our team as a Digital Collections Success Manager. This is an exciting opportunity to help grow JSTOR Digital Stewardship Services, an innovative offering that expands the impact and discoverability of libraries' distinctive collections. In this role, you'll partner closely with libraries to help them achieve their digital collection management goals while contributing to the evolution of a growing service that is shaping the future of digital stewardship at ITHAKA.

Responsibilities

As Digital Collections Success Manager you will be the first point of contact and partner for libraries participating in JSTOR Stewardship, focused on helping them successfully adopt Stewardship into their workflows and steward their success to support long term retention. You will report to the Lead Manager for Participant Success and collaborate closely with partners across the Stewardship business unit team (sales, marketing, product, technical support) to increase participant success.

Relationship building and external engagement

Build and maintain strong relationships with practitioners, influencers, and leaders at assigned participating accounts in order to increase adoption, ensure a positive experience, and monitor potential retention risks.
Lead the onboarding experience, including delivering kickoff meetings and custom training sessions for new institutions.
Support successful trials of JSTOR Stewardship offerings by leading trial kickoff calls and checking in with trialing institutions during the trial period.
Develop and maintain strong engagement within the archival and special collections community by establishing a network of relationships with members of the field to stay abreast of important trends and best practices in digital special collections.

Internal subject matter expertise and collaboration

Act as the "voice of the customer" within the organization, using the knowledge gained from participant and market interactions to inform feedback to product, marketing, and leadership partners in order to help shape future growth of the Stewardship product line.
Serve as the subject matter expert for each account that you manage and are responsible for, ensuring we have the right contacts, documenting key account information.
Support special projects as needed.
Ability to travel required, with expected travel ranging from 20-30%. Travel includes library onsite visits, regional conference attendance, and occasional travel to ITHAKA offices in NY or Ann Arbor, MI as requested.

Experience and Skills

3-5 years of experience working in higher education or libraries, either at an academic institution or vendor.
Demonstrated expertise in special collections, archives, or digital collections.
Highly organized with strong multitasking skills, capable of managing multiple projects simultaneously.
Proactive self-starter with the ability to identify tasks and independently take initiative to move projects forward.
Excellent relationship building and communication skills, including the ability to effectively demonstrate tools and services via webinar and in person workshops.
Ability to work well as a team member; a willingness to actively participate in team projects and share ideas.
Strong attention to detail and a keen eye for accuracy.
Committed to our organizational values of belonging, evidence, speed, teamwork, and trust.
Comfortable working with data (via tools such as Databricks) to extract learnings, make decisions, and demonstrate evidence.
Familiarity working with the standard Microsoft Office suite (including intermediate Excel skills) and working in a CRM (such as Salesforce).

Compensation & Benefits

At ITHAKA we believe in openness and fair pay. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position ranges from $73,000 to $92,000 per year. Starting pay may vary with job-related knowledge, skills, and experience. At present, our total compensation package for benefits-eligible employees includes medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12 paid sick days, wellness benefits, and more. Please note that ITHAKA, at its discretion, may make changes to its benefits programs from time to time.

Work for ITHAKA

We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take seriously the need for everyone to feel welcome. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA's mission. We enthusiastically welcome applications from people of all backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.

Apply Now

Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we're not considering candidates who are unable to work and reside in the continental U.S.

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at [email protected]. ITHAKA is committed to providing reasonable accommodations, if there's anything we can do to accommodate any portion of the application or hiring process, please contact us at [email protected].

We are proud to be an Equal Opportunity employer. All qualified applicants receive consideration for employment without regard to identity or other status protected by law. We invite you to read our Equal Employment Opportunity Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.

Apply Now

Refine Your Search

collections success manager jobs in howell, mi

Digital Collections Success Manager

Resident Experience Manager - Willowtree Apartments & Tower

Community Manager

Restaurant Manager

Collections Coordinator

ERP Release Manager

Loan Sales Specialist

Experienced F/I Manager

Retail Assistant Store Manager

EPR Program Manager

Account Management Specialist

Relationship Manager (Ann Arbor, MI)

General Manager

Water Sustainability Project Tracking and Data Manager - multiple locations

Leasing Consultant (Part-Time)

Route Delivery Driver

Data Center Construction- Mid to Senior Project Manager

Business & Finance - STEAM After School Instructor

Robotics & STEAM- After School Instructor

STORE MANAGER

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