Top 11 Ticket sales representative Jobs in Howell, Mi

Customer Support Specialist
Steelhead Technologies —Brighton, MI
- From $20 an hour
- Email
- Office
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Team Member
Emagine Entertainment —Novi, MI
- Part-time
- No education required
- No experience needed
- Ability to lift 50 pounds
- 401(k)
- 401(k) matching
Quick Apply
Member Services Representative - Full Time
Genisys Credit Union —White Lake, MI
- 8 hour shift
- Computer literacy
- Basic math
- Office
- Paid holidays
- Disability insurance
Quick Apply
Retail-Markdown Associate
TJ Maxx —Brighton, MI
- $14.25 - $14.75 an hour
- Part-time
- Merchandising
- Fair chance
- Ability to lift 25 pounds
- Paid parental leave
- Health savings account
1d
Bar Huna Server
Echelon Kitchen & Bar —Ann Arbor, MI
- 1 year
- Restaurant
- Communication skills
Quick Apply
Part-Time Patron Services Assistant
University of Michigan —Ann Arbor, MI
- $18 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Paid time off
- Retirement plan
4h
Part-Time Patron Services Front of House Assistant
University of Michigan —Ann Arbor, MI
- $18 an hour
- Part-time
- Sales
- Computer literacy
- Writing skills
- Paid time off
- Retirement plan
4h
Sales – Power Counter Rep I
MacAllister Machinery —Novi, MI
- Overtime
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
Quick Apply
Seamstress/Tailor
Buckle —Novi, MI
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED
- Employee assistance program
- Paid sick time
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1d
Lead, Customer Service
VG's Grocery —Fenton, MI
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply

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Customer Support Specialist

Steelhead Technologies
Brighton, MI

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Teamwork
Account development
Organizational skills
Adaptability
Customer support
AI

Full Job Description

CUSTOMER SUPPORT SPECIALIST

ABOUT STEELHEAD TECHNOLOGIES

Steelhead is building the platform to power the manufacturing job shops that move our world forward. The Steelhead platform delivers tens of mission critical tools such as quoting, workflow, scheduling, shipping, invoicing, reporting, time sheets, accounting, and much more into a modern solution, eliminating many point solutions for our customers. Steelhead customers benefit from visibility on profitability, quality, and more, while saving time and improving customer service. Steelhead has established product leadership in metal finishing and is working quickly to expand its customer base.

ROLE OVERVIEW

This is a full time, in person position at our Calumet, MI office. Steelhead Customer Support Specialists provide critical knowledge and technical support to all customers using the Steelhead platform. Customer contact occurs via email, phone, text, zoom, and occasionally in-person.

As a representative of Steelhead, Customer Support Specialists are a crucial point of contact for customers facing technical difficulties, questions on using the Steelhead software, and devices and web browsers used to access the Steelhead platform.

Customer Support Specialists will engage with existing customers to build trust, provide training, drive adoption of new features, and proactively identify existing issues before they become emergencies.

This position is flexible and adaptable to the needs of the company; other duties may be assigned.

KEY RESPONSIBILITIES

· Answer customer phone calls, emails, text messages, and support tickets promptly; provide critical knowledge and technical support.

· Build relationships with customer contacts. Generate trust and credibility at multiple levels in existing accounts.

· Educate customers and their teams on the value of our product. Help uncover issues before they become emergencies.

· Proactively engage with customers to drive expansion and adoption of our software features and services.

· Assist in monitoring and maintaining customer account health.

· Work cross-functionality with the engineering, sales, and customer outcomes teams.

· Provide clear communication to the engineering/product team to help assist with issue resolutions.

· Other duties assigned.

WHY YOU’LL LOVE THIS ROLE

· You will play a crucial role in helping Steelhead customers use and understand the platform.

· You will expand your skill set in communication, problem solving and critical thinking.

· You will gain exposure to both the metal finishing and software development industries.

QUALIFICATIONS

· Strong communication skills, both written and verbal.

· Strong work ethic, coachable, motivated, and resilient – thrives in a fast paced, customer facing role.

· Ability to thrive in a collaborative, team environment.

· Ability to thrive independently.

· Curiosity is key, we are a customer obsessed organization.

· Has some background in a previous customer facing role.

COMPENSATION AND BENEFITS

· Target starting compensation of $18-$23/hour. Flexible depending on experience and qualifications.

· Dental, Health, and Vision Insurance.

· Paid time off and career development opportunities.

WHY JOIN STEELHEAD TECHNOLOGIES?

· Be part of an innovative company driving transformation in the job shop sector.

· Work in a collaborative, high energy environment where your contributions make a direct impact.

· Opportunity to grow your career while working to support our vision to elevate manufacturing.

LEARN MORE

Visit our website at gosteelhead.com to learn how we help move manufacturing forward.

HOW TO APPLY

Interested candidates should submit their resume and cover letter highlighting their relevant experience to [email protected]. We look forward to hearing from you!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

ticket sales representative jobs in howell, mi

Customer Support Specialist

Team Member

Member Services Representative - Full Time

Retail-Markdown Associate

Bar Huna Server

Part-Time Patron Services Assistant

Part-Time Patron Services Front of House Assistant

Sales – Power Counter Rep I

Seamstress/Tailor

Lead, Customer Service

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