Top 24 Flagger force traffic control services Jobs in Hummelstown Pa

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Order Processing Specialist I
Flagger Force, LLC —Hummelstown, PA
- Full-time
- High school diploma or GED
- SharePoint
- Associate's degree
- Health savings account
- AD&D insurance
Recruitment Coordinator
Flagger Force, LLC —Hummelstown, PA
- Full-time
- Background check
- Microsoft Excel
- Computer literacy
- Health savings account
- AD&D insurance
Operations Manager, Fleet and Facilities
Flagger Force, LLC —Hummelstown, PA
- Full-time
- ASE Certification
- Clean driving record
- PMP
Vice President - Operations
Flagger Force, LLC —Hummelstown, PA
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Health savings account
- AD&D insurance
Fleet Operations Manager
Flagger Force, LLC —Hummelstown, PA
- Full-time
- ASE Certification
- Clean driving record
- PMP
- Health savings account
- AD&D insurance
Brand Creative Specialist
Flagger Force, LLC —Hummelstown, PA
- Full-time
- Marketing
- Writing skills
- Mid-level
Continuous Improvement Manager
Flagger Force, LLC —Hummelstown, PA
- Full-time
- Office
- 3 years
- Bachelor's degree
Operations Support Team Lead (Monday- Friday 11am-8pm)
Flagger Force, LLC —Hummelstown, PA
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Health savings account
- AD&D insurance
Product Manager
Flagger Force, LLC —Hummelstown, PA
- Full-time
- 5 years
- Mid-level
- Office
- Health savings account
- AD&D insurance
Senior Financial Planning & Analysis
Flagger Force, LLC —Hummelstown, PA
- Full-time
- Mid-level
- Office
- Finance

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Traffic Controller/Flagger - York (Sign-on Bonus Opportunity)
TRAFFIC MANAGEMENT INC. —Carlisle, PA
Valid driver’s license (minimum 2 years) with a clean motor vehicle record. _(Based on traffic control experience and certifications)_. In this role, you will:
From $17.75 an hour
Quick Apply
2d
Traffic Controller/Flagger - York- (Sign-on Bonus Opportunity)
Traffic Management, LLC —Columbia, PA
Valid driver’s license (minimum 2 years) with a clean motor vehicle record. _(Based on traffic control experience and certifications)_. In this role, you will:
From $17.75 an hour
Quick Apply
2d

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Field Trainer 2
Flagger Force, LLC —Columbus, OH
Manage field employee performance, including on-site coaching to review proper site setup, required PPE usage, and answering questions.
5d

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Order Processing Specialist I

Flagger Force, LLC -
Hummelstown, PA

Apply Now

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Spreadsheets
High school diploma or GED
Microsoft Teams
Productivity software
Associate's degree

Full Job Description

Overview:

The Order Processing Specialist is responsible to respond to client order inquiries with timely action, accuracy, and professional communications while working in accordance with company values, vision, and mission.

Responsibilities:

Provide support for client issues and the ability to recognize when to escalate to a Supervisor/Manager.
Ability to effectively de-escalate communications (phone calls, emails, etc.) with clients; recognize when to escalate to a Supervisor/Manager.
Coach client on best demonstrated ordering practices, proficient within 6 months.
Navigate internal client ordering platforms and external client specific platforms. Proficiency within 6 months
Assist in maintaining email order inbox, proficient within 6 months
Accurate entering and editing of client orders (Address change, start time change, crew size change,
WO# change, TCR update, standing orders, equipment needs.) and recognize when scope of work changes from standard to complex setup and escalate accordingly. Proficiency within 6 months
Identify and escalate orders converting to or requiring a 24-hour operation to an Advanced or Senior Specialist
Extend and modify existing standing orders and update standing order spreadsheet.
Capture client storm response needs and escalate in appropriate Teams chat. Assist Advanced and Senior specialists with approved storm response order creation
General knowledge of work zones. Proficient within 6 months.
Navigate Google maps to identify where client will be working to determine road type, resources and equipment
Advise the client what resources and equipment will be required for standard work sites. Escalate complex work sites to Advanced or Senior order processing specialist
Properly identify state requirements to be met to take the road such as field employee certifications, truck loadout or equipment
Create order with appropriate resources and equipment
Identify and escalate orders that potentially will require heavy equipment, specialist or custom signs, and/or PRECON
Create a PRECON meeting request on SharePoint when required by job site condition(s)
Basic knowledge of Office & Field Policy.
Working knowledge of all client services SOP
Communicate order modifications to OSC teams and Field Operations
Enter Equipment request with accuracy
Understand resource availability
Provide marginal support to resource allocation along with other operations services teams
Other duties as assigned by leadership
Collaborate with peers, all OSC departments and Field Operations
Work in alliance with Flagger Force processes and procedures

What Flagger Force Offers:

Medical, vision and dental insurance
401k w/company match
Generous paid time off
On-site fitness facility
Paid holidays
Health savings account
Company paid benefits (long term disability and basic life/AD&D)
Employee assistance program
Tuition and education assistance
Employee appreciation events
Giving back to the communities we serve through paid volunteer time off
Professional development opportunities

Qualifications:

Proficiency with Microsoft Office products (Work, Excel, PowerPoint, Teams, etc)
Proficient communication skills (verbal & non-verbal)
Attention to detail in communications
Demonstrated customer service
Active listening
Able to maintain calmness and reset after each call
Collaborative team based attitude
Time management and prioritization
Successfully complete work zone training courses, to include but not limited to: Crew member training at local Pennsylvania facility Internal work zone training at the OSC New Jersey Traffic Control Coordinator (NJTCC) National ATSSA
Steel toed boots or the ability to obtain prior to employment.

Associates degree

Demonstrated customer service knowledge or experience

Preferred experience:

Prior customer service experience in a call center or related environment

Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.

Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.

Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law

Education: High School Diploma

Apply Now

Refine Your Search

flagger force traffic control services jobs in hummelstown pa

Order Processing Specialist I

Recruitment Coordinator

Operations Manager, Fleet and Facilities

Vice President - Operations

Fleet Operations Manager

Brand Creative Specialist

Continuous Improvement Manager

Operations Support Team Lead (Monday- Friday 11am-8pm)

Product Manager

Senior Financial Planning & Analysis

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