Top 28 Collection agent Jobs in Hunt Valley, Md

Patient Accounts Specialist (Patient Collections)
Altruix —Hunt Valley, MD
- $24 - $26 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Disability insurance
Quick Apply
Billing and Collections Supervisor - Hybrid
Sheppard Pratt —Towson, MD
- $58,401.82 - $90,195.04 a year
- Mid-level
- Business Administration
- Business
- 403(b) matching
- Mileage reimbursement
Quick Apply
Blood Collection Staff – Customer Service
American Red Cross —Baltimore, MD
- From $18.97 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Data Collection Representative
RDSolutions —Glen Burnie, MD
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
4d
Credit and Collection Analyst
Saval Foodservice —Elkridge, MD
- $30 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Travel reimbursement
- Health insurance
Revenue Cycle Coordinator I- Collections
Johns Hopkins Health System —Baltimore, MD
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Towson, MD
- $21 - $23 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
6d
NSA Billing & Collections Specialist
Globus Medical —Columbia, MD
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
Account Receivable Collection Specialist
SERVPRO of Howard County —Elkridge, MD
- $18 - $22 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Dental insurance
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Medical Billing & Collections Specialist
Globus Medical —Columbia, MD
- Full-time
- Surgery
- HIPAA
- Mid-level
Head of Archives & Special Collections
Loyola-Notre Dame Library —Baltimore, MD
- $73,000 - $79,000 a year
- Full-time
- 3 years
- University
- Mentoring
Quick Apply
13d
Part-Time Doorstep Trash Collection Specialist - Days - Pickup Truck Required
Valet Living LLC —Baltimore, MD
- $23 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
6d
Electronic Technician Fare Collections
Maryland Department of Transportation —Baltimore, MD
- $45.32 an hour
- Weekends as needed
- Bilingual
- Military
- High school diploma or GED
- Commuter assistance
Delivery Driver - Compost Collection
Veteran Compost —Aberdeen, MD
- $20 an hour
- Full-time
- DOT physical examination
- Maintenance
- Ability to lift 50 pounds
- Dental insurance
- 401(k)
Quick Apply
1d

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Billing and Collections Supervisor - Hybrid
Sheppard Pratt —Towson, MD
Associate’s or Bachelor’s degree in Business, Healthcare Administration, or a related field; in lieu of a degree, three to five (3–5) years of progressively…
$58,401.82 - $90,195.04 a year
Quick Apply
Accounts Receivable Specialist
DLA Piper —Baltimore, MD
Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Process cash application in Aderant.
$26.59 - $33.28 an hour

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Credit and Collections Generalist
N. Wasserstrom —Columbus, OH
Provides daily support by answering phone calls and emails from customers and cross-functional departments and follows-up on past-due balances.
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Billing & Collections Manager (BOM)
Taylor Springs Health Campus —Gahanna, OH
They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account…
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Patient Accounts Specialist (Patient Collections)

Altruix -
Hunt Valley, MD

Quick Apply

Job Details

Full-time
$24 - $26 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Health insurance co-pays
Microsoft Excel
Microsoft Outlook
Debt collection payment plan
Associate's degree
Patient collections management

Full Job Description

Patient Accounts Specialist (Patient Collections) | Hybrid | Hunt Valley, MD

Help Patients Navigate Their Pharmacy Accounts

We're seeking a Patient Accounts Specialist (Patient Collections) to join our Revenue Cycle Management (RCM) team. This hybrid position is based in Hunt Valley, Maryland and reports to the Director of Billing & Collections.

As the primary point of contact for patient account inquiries, you'll help patients understand their balances, answer billing questions, establish payment arrangements, and resolve outstanding accounts with professionalism and empathy. You'll also work closely with pharmacy and billing teams to ensure accounts are accurate while delivering an exceptional patient experience.

The ideal candidate has experience in patient collections, patient accounts, or as a Pharmacy Technician, along with an understanding of pharmacy or healthcare billing, including Medicare, Medicaid, commercial insurance, coordination of benefits, copays, and deductibles. Pharmacy Technicians looking to transition into a patient-facing Revenue Cycle role are encouraged to apply. As part of our Revenue Cycle team, you'll have opportunities to expand your knowledge and support additional functions as business needs evolve.

If you enjoy helping people, solving problems, and making a meaningful impact on the patient experience, we'd love to hear from you.

What You'll Do

Patient Account Management

Monitor and follow up on outstanding patient account balances.
Contact patients and responsible parties regarding balances by phone, email, and written correspondence.
Answer questions regarding invoices, payments, copays, deductibles, insurance processing, and financial responsibility.
Research and resolve patient account discrepancies by reviewing billing records, insurance information, and payment activity.
Collect patient payments and process transactions in accordance with company policies and procedures.
Establish and manage patient payment plans.
Document collection activity and maintain accurate account records.
Partner with pharmacy and billing teams to resolve patient account concerns.
Escalate complex account issues when appropriate while maintaining excellent customer service.

Payment Posting & Account Maintenance

Post patient payments, adjustments, and approved write-offs accurately.
Reconcile payment activity and resolve payment application issues.
Maintain accurate patient account information and supporting documentation.
Assist with patient statements, invoicing, and account maintenance.
Support initiatives focused on reducing outstanding balances and improving cash collections.

Revenue Cycle Support

Support departmental KPI goals and Revenue Cycle performance initiatives.
Collaborate with teammates to improve workflows and enhance the patient experience.
Assist with additional Revenue Cycle functions as business needs evolve.
Perform other duties as assigned.

What You'll Bring

Required Qualifications

Associate degree required; Bachelor's degree preferred.
Two (2)+ years of experience in patient collections, patient accounts, revenue cycle, healthcare customer service, or as a Pharmacy Technician with experience in pharmacy billing, insurance processing, or patient support.
Experience communicating directly with patients regarding account balances, payment arrangements, and financial responsibility.
Working knowledge of pharmacy or healthcare billing, including Medicare, Medicaid, commercial insurance, coordination of benefits, copays, and deductibles.
Strong customer service, communication, and problem-solving skills.
Excellent organizational skills with strong attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office (Excel, Outlook, and Word).

Preferred Qualifications

Current or previous Pharmacy Technician experience strongly preferred.
Experience in a long-term care, specialty, or retail pharmacy environment.
Experience managing a high volume of inbound and outbound patient calls.
Experience with patient collections and account resolution.
Familiarity with pharmacy billing workflows, insurance adjudication, and patient account management.
Experience with SuiteRx or a similar pharmacy management system.
Experience working within a healthcare Revenue Cycle environment.

Ideal Background

This position is well suited for professionals with experience in roles such as:

Pharmacy Technician (Retail, Long-Term Care, or Specialty Pharmacy)
Patient Accounts Specialist
Patient Collections Specialist
Patient Financial Services Representative
Revenue Cycle Customer Service Representative
Healthcare Collections Specialist

Successful candidates enjoy helping patients understand their financial responsibility, resolving account concerns, establishing payment arrangements, and delivering outstanding customer service while working collaboratively in a healthcare environment.

Benefits

Competitive pay ($24.00 to $26.00 per hour)
Medical, Dental, Vision, Life Insurance, and Long-Term Disability
401(k) program
Paid time off
Paid holidays

EEOC

Altruix is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, placement, training, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, or other employment practices based on any protected characteristic under federal, state, or local law. Altruix is a drug-free workplace and requires pre-employment drug and alcohol testing as a condition of employment.

Quick Apply

Refine Your Search

collection agent jobs in hunt valley, md

Patient Accounts Specialist (Patient Collections)

Billing and Collections Supervisor - Hybrid

Blood Collection Staff – Customer Service

Data Collection Representative

Credit and Collection Analyst

Revenue Cycle Coordinator I- Collections

Part-Time Doorstep Trash Collection Specialist - Nights

NSA Billing & Collections Specialist

Account Receivable Collection Specialist

Medical Billing & Collections Specialist

Head of Archives & Special Collections

Part-Time Doorstep Trash Collection Specialist - Days - Pickup Truck Required

Electronic Technician Fare Collections

Delivery Driver - Compost Collection

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