Location: 29618 Huntington Rd, Apple Grove, WV 25502 | Pay Rate: $34-$40 | Schedule: M-F, 8AM-5PM
Project Length: 6 month contract-to DIRECT hire
Keep People Connected. Power the Technology That Drives the Business.
We’re looking for a customer focused IT Operation Admin to support employees across multiple locations by delivering exceptional technical support and maintaining reliable IT infrastructure. In this hands on role, you’ll troubleshoot issues, deploy and manage equipment, support cloud and on prem systems, and collaborate on projects that keep the organization running smoothly.
If you enjoy solving problems, working directly with people, and growing your technical skillset—this is an opportunity to make a difference.
Provide technical support via phone, email, chat, ticketing system, and in person for onsite employees
Deliver remote support to other company locations
Anticipate user needs and adapt communication style based on situation
Participate in a rotational on call schedule, including evenings and weekends as required
Order, configure, deploy, and manage lifecycle of new and used equipment
Troubleshoot and maintain IT infrastructure, including:
Computers and laptops
Phones and servers
Network devices
Access control systems, cameras, and badges
Low voltage cabling termination
Assist with installation, licensing, maintenance, and troubleshooting of software and applications
Support user account creation, access permissions, and group memberships
Support IT projects as assigned (upgrades, rollouts, implementations)
Create and maintain clear documentation for incidents, projects, and inventory
Contribute to continual improvement of IT processes and service delivery
3+ years of technical experience supporting users with hardware, software, administration, and IT customer support
IT related Associate’s degree or 2 years of equivalent recent experience
Strong customer service mindset and ability to adapt to different situations
Clear, confident communication skills—including addressing issues directly when needed
Collaborative team player with a problem solving approach
Strong troubleshooting, judgment, and decision making skills
Dependable, organized, and highly detail oriented
Experience with:
Windows OS, Microsoft Office, Outlook, and common business applications
Networking equipment, conference room A/V, and access control systems
Workstation imaging and MDM solutions (e.g., Microsoft Intune)
PowerShell, cloud management, Microsoft ADO
Scrum or Agile project environments
Heavy industrial environments
SAS platform
You will be expected to obtain:
AZ-900
MD-102
AZ-104
AZ-040T00-A
Support and learning opportunities are provided to help you achieve these certifications.
People first IT culture with a strong focus on service and reliability
Opportunities to expand technical skills, certifications, and real world experience
Exposure to diverse systems, environments, and projects
A collaborative team that values communication, accountability, and continuous improvement
Work that blends hands on troubleshooting with longer term infrastructure and cloud initiatives
If you’re a driven IT professional who enjoys helping others, solving problems, and continuously learning, we want to hear from you.
Apply today and help keep our technology—and our people—moving forward.
Pay Details: $34.00 to $40.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
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The California Fair Chance Act
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Los Angeles City Fair Chance Ordinance
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Los Angeles County Fair Chance Ordinance for Employers
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San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
