Top 13 Desktop support analyst Jobs in Huntsville, Al

IT Support Analyst
Madison Core Laboratories —Huntsville, AL
- $22.00 - $24.75 an hour
- Full-time
- Mid-level
- Office
- Windows
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12d
Enterprise Service Desk Analyst
Astrion —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- Mid-level
HelpDesk Analyst
Focus —Huntsville, AL
- $15.00 - $15.35 an hour
- Contract
- Computer literacy
- High school diploma or GED
- Associate's degree
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6d
Intermediate Cybersecurity Analyst - PAE Fires IT Support
Technology, Automation, and Management, Inc. —Huntsville, AL
- Full-time
- Mid-level
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11d
Sr Applications Analyst
Huntsville Hospital Health System —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- Customer service
Intermediate Cybersecurity Analyst (Software Assurance) - PAE Fires IT Support
Technology, Automation, and Management, Inc. —Huntsville, AL
- Full-time
- Mid-level
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11d
Intermediate Cybersecurity Analyst (ISSE) - PAE Fires IT Support
Technology, Automation, and Management, Inc. —Huntsville, AL
- Full-time
- Mid-level
Quick Apply
11d
Program Support Analyst- Secret Clearance Required
INTEGRATED FEDERAL SOLUTIONS, INC. —Huntsville, AL
- 8 years
- Bachelor's degree
- SharePoint
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Intermediate IT Business Analyst (Automation) - PAE Fires IT Support
Technology, Automation, and Management, Inc. —Huntsville, AL
- Full-time
- Mid-level
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11d
Intermediate Business Analyst (DR/COOP) - PAE Fires IT Support
Technology, Automation, and Management, Inc. —Huntsville, AL
- Full-time
- Mid-level
- Windows
- Linux
Quick Apply
11d

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Help Desk Spec II
Agile Defense —Huntsville, AL
High School Diploma and CompTIA Security + certification. Responds to users' requests for assistance by phone and in person, generally handling routine…
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IT Support Coordinator, YSG HQ
Yorktown Systems Group —Huntsville, AL
Manage user accounts, group memberships, and license assignments. CompTIA A+, Security+, or similar certification (or in progress).
7d

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Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year
13d
IT Service Support Analyst
The Ohio State University —Columbus, OH
Reporting to the Associate Director of Support Services, the IT Service Support Analyst is responsible for installation and configuration of desktop operating…
$26.78 - $29.00 an hour

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desktop support analyst jobs near huntsville, al

IT Support Analyst

Madison Core Laboratories -
Huntsville, AL

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Job Details

Full-time
$22.00 - $24.75 an hour
12 days ago

Qualifications

Desktop computer repair
Defect resolution root cause analysis
Smartphone (troubleshooting support)
Phone communication
Laptop (troubleshooting support)
Mid-level
Windows
Printer (troubleshooting support)
High school diploma or GED
Patch management
Desktop (troubleshooting support)
Office equipment installation
Computer management
Trade school
Technical customer support for office equipment
Problem management
Telephone systems
Phone call management
Root cause analysis
Windows Server administration
Desktop administration
Associate's degree
CompTIA Security+
Customer service problem-solving
Technical Proficiency
Peripheral hardware support
CompTIA A+
Standard operating procedures drafting
Mobile devices

Full Job Description

Position Summary: IT Support Analyst is required to support end-users in resolving technical problems. The responsibilities of an IT Support Analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. IT Support Analyst should be able to provide exceptional customer service and perform user administrative responsibilities efficiently. An IT Support Analyst should be able to display excellent problem-solving skills and a solid knowledge of IT solutions.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide exceptional customer service and perform user administrative responsibilities efficiently,

Performing analysis of root causes,

Developing checklists for reoccurring problems,

Developing recommendations for procedures to prevent problems,

Evaluating and resolving complex problems that arise,

Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment,

Performing user administrative tasks “Answering phones, talking to Vendors …etc.”,

Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions,

Collaborate with others as needed,

Other duties as directed by supervisor.

Non-Essential Duties: NA

Supervisory Responsibilities: This position has no direct supervisory responsibilities. (May provide details on direct and indirect reports and functions)

Education and Experience:

High School Diploma or General Education Degree (GED); or two to three years related experience and/or training, or equivalent combination of education and experience, required.

Associate degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience, preferred.

Help Desk Experience, required.

Certificates, Licenses, Registrations:

A+ and Security+ Certifications, preferred.

Skills and Abilities:

Proficiency in Microsoft Server 2006-2016,

Proficiency in Windows 7, Windows 8, Windows 10, XP, and Vista,

Strong knowledge of Patch management,

Solid knowledge of advanced printer/peripheral device troubleshooting,

Ability to work independently,

Exceptional customer service skills.

Other Qualifications, if applicable: NA

Work Conditions: The It Support Analyst role will typically work a full-time standard office setting schedule. The position does require standing, walking, and sitting at 33% of the work performed. This position does regularly, average 33% of work performed, required listening and communicating with others directly.

This position regularly, up to 33% of the work performed, could require lifting, up to 50 or more pounds. In addition, this role could be exposed to electrical shock at 33% of work performed, as well as 66% of being around moving mechanical parts.

This position is required to follow basic safety guidelines set forth by the company and should direct any concerns or questions to his/her supervisor.

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Refine Your Search

desktop support analyst jobs in huntsville, al

IT Support Analyst

Enterprise Service Desk Analyst

HelpDesk Analyst

Intermediate Cybersecurity Analyst - PAE Fires IT Support

Sr Applications Analyst

Intermediate Cybersecurity Analyst (Software Assurance) - PAE Fires IT Support

Intermediate Cybersecurity Analyst (ISSE) - PAE Fires IT Support

Program Support Analyst- Secret Clearance Required

Intermediate IT Business Analyst (Automation) - PAE Fires IT Support

Intermediate Business Analyst (DR/COOP) - PAE Fires IT Support

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