Top 108 Support technician ii Jobs in Huntsville, Al

Help Desk Technician II / IT Support Specialist
Verity Integrated Systems, Inc —Huntsville, AL
- Full-time
- Microsoft Outlook
- Mid-level
- SharePoint
Quick Apply
14d
Snubber Technician II
Element Materials Technology —Huntsville, AL
- $26 - $38 an hour
- High school diploma or GED
- Analysis skills
- Travel
Technician - Assembly and Integration II
Blue Origin —Huntsville, AL
- Full-time
- Background check
- 7 years
- DOT physical examination
- Paid parental leave
- Paid holidays
Research Technician I, II, III, IV, V, VI, VII - Huntsville
Auburn University —Huntsville, AL
- $31,200 - $82,620 a year
- Full-time
- Customer service
- Military
- Mid-level
Mid-Level Cold Spray Materials Scientist
Titomic USA, Inc. —Madison, AL
- From $80,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
10d
Manufacturing Technician II
Benchmark Electronics, Inc —Huntsville, AL
- Email
- Customer service
- 5 years
- Pass drug screening
Technician - Clean Room II
Blue Origin —Huntsville, AL
- Overtime
- Background check
- DOT physical examination
- Mid-level
- Paid parental leave
- Paid holidays
Control Technician II - Support Operations
GE Appliances —Decatur, AL
- Extended hours
- Background check
- Heavy lifting
- Pass drug screening
- Paid parental leave
- Paid holidays
NAS-410 Level II PT/MT/UTT/ET Tech - NDT Trained and former military NDI/NDT - Permanent - ATS Hunts
Applied Technical Services (ATS) —Huntsville, AL
- Full-time
- Clean driving record
- Military
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Technician - Assembly & Integration
Blue Origin —Huntsville, AL
- Full-time
- Background check
- Schematics
- Computer literacy
- Paid parental leave
- Paid holidays
Technical Support - Helpdesk Support Specialist I
Agile Defense —Redstone Arsenal, AL
- Mid-level
- Office
- High school diploma or GED
Quick Apply
EHS Technician II (Weekend - D Shift)
Blue Origin —Huntsville, AL
- Extended hours
- Background check
- DOT physical examination
- Mid-level
- Paid parental leave
- Paid holidays
Technician - Assembly & Integration (Engines)
Blue Origin —Huntsville, AL
- Full-time
- Background check
- Schematics
- Computer literacy
- Paid parental leave
- Paid holidays
Snubber Tech II (Full Time)
Element Materials Technology —Huntsville, AL
- $72,800 - $93,600 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Driver's License
Multicraft Technician II - Huntsville 1
BASF Environmental Catalysts and Metal Solutions —Huntsville, AL
- $37 - $42 an hour
- Email
- Mid-level
- High school diploma or GED
- Associate's degree
- Disability insurance
- Health insurance
Technician II - Fiber
IES Communications —Toney, AL
- $28 - $32 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Residential
- Disability insurance
- Health insurance
5d
Technician - Assembly & Integration III
Blue Origin —Huntsville, AL
- Full-time
- Background check
- Schematics
- Computer literacy
- Paid parental leave
- Paid holidays
Maintenance Technician II - Huntsville
BASF Environmental Catalysts and Metal Solutions —Huntsville, AL
- $37 - $42 an hour
- Email
- 7 years
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
MID-LEVEL HELP DESK TECHNICIAN-DTS
Ignite Fueling Innovation —Huntsville, AL
- Full-time
- Mid-level
- Continuous improvement
- SharePoint
Electronics Soldering Technician II
Redwire Defense Tech —Huntsville, AL
- $23 - $31 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Employee stock purchase plan
14d

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Help Desk Technician II / IT Support Specialist

Verity Integrated Systems, Inc
Huntsville, AL

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

Network troubleshooting
Microsoft Outlook
IT user and group management
GPO
Technical documentation
Email configuration (technical support)
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
Microsoft Teams
SharePoint
Access control management
Identity and access management (IAM) solutions
Desktop administration
Ticketing system technical support
Identity & access management

Full Job Description

Location: Huntsville, AL
Environment: DoD Contractor / Secure IT Environment
Clearance: Active Secret preferred; ability to obtain required
Certification: Security+ CE or other DoD 8570 / 8140 IAT II certification preferred or obtainable within a defined timeframe

Position Summary

We are seeking a Help Desk Technician II / IT Support Specialist to provide hands-on technical support in a DoD contractor environment. This role is intended for someone beyond entry-level help desk who can independently resolve common user, workstation, Microsoft 365, account, endpoint, and basic server-adjacent support issues while knowing when to escalate more complex infrastructure, cybersecurity, or compliance concerns.

The ideal candidate is technically curious, customer-focused, documentation-minded, and comfortable working in a controlled environment where security, change discipline, and accountability matter. This person will help reduce day-to-day IT support load by owning routine and moderately complex support tasks with minimal handholding.

Key Responsibilities

Provide Tier 1 escalation and Tier 2 support for end users, workstations, peripherals, software, accounts, and common network issues.
Support Windows 11 workstations, Microsoft 365 GCC High services, Outlook, Teams, OneDrive, SharePoint, and related productivity tools.
Support basic Windows Server 2019/2022 administrative and troubleshooting tasks under established procedures.
Perform Active Directory and Entra ID account administration, including user creation, group membership, permissions, MFA support, password resets, and account lifecycle tasks.
Assist with onboarding and offboarding of employees, contractors, and cleared personnel.
Image, configure, patch, troubleshoot, and maintain laptops, desktops, printers, phones, and other endpoint devices.
Support Intune, MDM, endpoint compliance, and mobile device enrollment where applicable.
Assist with workstation hardening, BitLocker, local security settings, baseline configuration, and STIG-aligned remediation tasks.
Troubleshoot basic network connectivity issues, including DNS, DHCP, VPN, Wi-Fi, switching, cabling, and firewall-related symptoms.
Perform basic server-side troubleshooting such as checking services, reviewing Event Viewer logs, validating file share access, confirming print services, and identifying GPO-related symptoms.
Document all work clearly in the ticketing system, including troubleshooting steps, resolution notes, asset changes, and escalation details.
Follow established change control, access control, cybersecurity, and incident reporting procedures.
Assist with asset inventory, software inventory, license tracking, and endpoint lifecycle management.
Provide support in secure or restricted environments, including systems with limited internet access or additional compliance requirements.
Escalate issues appropriately while providing useful technical detail instead of simply passing problems along.

Required Qualifications

2–4 years of hands-on IT support, help desk, desktop support, or junior systems administration experience.
Strong working knowledge of Windows 11 troubleshooting and administration.
Experience supporting Microsoft 365, Outlook, Teams, OneDrive, SharePoint, and common business applications.
Familiarity with Active Directory account management, security groups, permissions, and basic identity concepts.
Familiarity with Windows Server 2019/2022 concepts such as AD DS, Group Policy, DNS, DHCP, file shares, print services, services management, and Event Viewer.
Basic networking knowledge, including IP addressing, DNS, DHCP, VPN, Wi-Fi, and common connectivity troubleshooting.
Ability to troubleshoot independently, research issues, document findings, and follow problems through to resolution.
Strong customer service skills with the ability to support users professionally while maintaining security and policy requirements.
Ability to follow technical procedures, maintain accurate documentation, and work within a ticketing system.
Ability to work onsite in Huntsville, AL.

Preferred Qualifications

Active Secret clearance.
Security+ CE or equivalent DoD 8570 / 8140 IAT II certification.
Experience supporting a DoD contractor, defense industrial base, aerospace, engineering, or other regulated environment.
Experience with Microsoft 365 GCC High.
Experience with Intune, Autopilot, Apple Business Manager, MDM, or endpoint compliance tooling.
Experience with SCCM, WSUS, vulnerability management, endpoint protection, or patch management tools.
Familiarity with DISA STIGs, NIST 800-171, CMMC, RMF, or general cybersecurity compliance concepts.
Experience with BitLocker, MFA, certificates, smart cards, VPN clients, and secure remote access.
Basic PowerShell experience for account lookups, workstation checks, log gathering, or repeatable support tasks.
Experience with Windows Server 2019/2022 administration in a small or mid-sized business environment.
Experience supporting classified, air-gapped, restricted, or tightly controlled IT environments.

Desired Traits

Self-starter who can work through common issues without constant direction.
Knows when to troubleshoot, when to document, and when to escalate.
Comfortable asking good technical questions instead of guessing.
Takes ownership of tickets and follows up without being chased.
Understands that security requirements are part of the job, not an obstacle to work around.
Can communicate clearly with both technical staff and non-technical users.
Has enough humility to follow established procedures and enough curiosity to improve them when appropriate.

Example Tasks This Role Should Be Able to Handle

Troubleshoot a user who cannot access email, Teams, SharePoint, VPN, or mapped resources.
Determine whether an issue is user-specific, device-specific, network-related, permissions-related, or service-related.
Add or remove users from approved AD or Entra ID groups based on documented requests.
Prepare a new workstation for a user using an established imaging or configuration process.
Resolve common printer, driver, docking station, monitor, headset, and peripheral issues.
Assist with MFA reset, mobile device enrollment, and basic Intune compliance issues.
Check Windows Server event logs, service status, file share permissions, and basic GPO application issues before escalating.
Gather logs, screenshots, error messages, and system information before escalating.
Document repeat issues and help build internal knowledge base articles.
Apply approved configuration changes without bypassing security controls.

Notes

This is not an entry-level password reset role. It is also not intended to be a senior systems administrator, network engineer, or cybersecurity engineer position. The right candidate should be able to independently handle routine and moderately complex support work, reduce operational drag on senior IT staff, and grow into broader systems, endpoint, or security responsibilities over time.

Due to the nature of our business and the role, please note that VERITY and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Must be a U.S. citizen for consideration.

Verity Integrated Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Quick Apply

Refine Your Search

support technician ii jobs in huntsville, al

Help Desk Technician II / IT Support Specialist

Snubber Technician II

Technician - Assembly and Integration II

Research Technician I, II, III, IV, V, VI, VII - Huntsville

Mid-Level Cold Spray Materials Scientist

Manufacturing Technician II

Technician - Clean Room II

Control Technician II - Support Operations

NAS-410 Level II PT/MT/UTT/ET Tech - NDT Trained and former military NDI/NDT - Permanent - ATS Hunts

Technician - Assembly & Integration

Technical Support - Helpdesk Support Specialist I

EHS Technician II (Weekend - D Shift)

Technician - Assembly & Integration (Engines)

Snubber Tech II (Full Time)

Multicraft Technician II - Huntsville 1

Technician II - Fiber

Technician - Assembly & Integration III

Maintenance Technician II - Huntsville

MID-LEVEL HELP DESK TECHNICIAN-DTS

Electronics Soldering Technician II

I want to receive the latest job alert for support technician ii in huntsville, al

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Desired Traits

Example Tasks This Role Should Be Able to Handle

Notes

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