Top 3574 Member services representative Jobs in Hyattsville, Md

Patient Services Representative
Prism Vision Group —Greenbelt, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Customer Information Assistant
Luminis Health —Lanham, MD
- $17.50 - $23.00 an hour
- PRN
- Hospital
- High school diploma or GED
- Typing
- AD&D insurance
- Paid holidays
Food Service Assistant
Washington Yu Ying Public Charter School —Washington, DC
- $26.72 - $37.41 an hour
- Full-time
- High school
- Customer service
- English
- Health savings account
- Disability insurance
Quick Apply
2d
Member Services Representative
SECU —College Park, MD
- $18.56 - $27.88 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate (Per-diem HD 9/1/2026) Greenbelt, MD, Laurel, MD, Germantown, MD, Rockville, MD
PM Pediatrics Management Group —Greenbelt, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
Universal Banker - Part Time (20 hrs.) - Hyattsville
Truist Bank —Hyattsville, MD
- $22 - $26 an hour
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
Clinical Escort Assistant
Luminis Health —Lanham, MD
- $17.50 - $19.00 an hour
- Full-time
- CPR Certification
- Hospital
- Customer service
- AD&D insurance
- Paid holidays
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Member Service Representative (Full-Time) - Glenarden
Navy Federal Credit Union —Glenarden, MD
- $23.75 - $27.55 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
Executive Assistant
Smithsonian Institution —Washington, DC
- $102,415 - $133,142 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Office
- Health insurance
- Flexible spending account
2d
Clinic Operations Representative - Full Time, Montgomery County
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
5d
Clinic Operations Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Call Center Representative - PRN
Children's National Hospital —Silver Spring, MD
- $17.95 - $27.49 an hour
- PRN
- In person
- High school diploma or GED
- Children
- Computer skills
13d
Patient Service Representative
Greenstein Dental —Clinton, MD
- $23 - $29 an hour
- Full-time
- Dental office
- Cleaning
- In-person
- Dental insurance
- 401(k)
13d
IMAGING SVCS REPRESENTATIVE
Sibley Memorial Hospital —Washington, DC
- Full-time
- Anatomy knowledge
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
Clinic Operations Representative - Takoma Theater (Washington, DC)
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Front Desk Associate (Per-diem -HD 9/1/2026) Float between District Heights, MD & Columbia Heights, DC
PM Pediatrics Management Group —District Heights, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
Call Center Agent
National Charity Services —Washington, DC
- From $20 an hour
- Part-time
- Spanish
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
Patient Coordinator
GAP SOLUTIONS INC —Bethesda, MD
- $85,000 - $105,000 a year
- Email
- Writing skills
- Mid-level
- Bachelor's degree
Quick Apply
Representative II, Patient Access- Nights
Holy Cross Health —Silver Spring, MD
- $17.89 - $25.04 an hour
- Full-time
- Hospital
- Inpatient
- Mid-level
- Health insurance
- Dental insurance
1d

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Patient Services Representative

Prism Vision Group -
Greenbelt, MD

Apply Now

Job Details

$18.00 - $31.89 an hour

Qualifications

Customer communication
HIPAA
High school diploma or GED

Full Job Description

Overview:

This onsite role is located at Retina Group of Washington, Greenbelt, MD office, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs.

Compensation Range: $18-$31.89/hr (Dependent on Experience)

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.

Responsibilities:

ROLE AND RESPONSIBILITIES

Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s chart.
Verification of insurance information, verification of benefits and insurance referral information.
Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.
Adhere to HIPAA standards related to patient privacy and confidentiality.
Assure ease of patient flow through the clinical care process.
Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy).
Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans.
Advise patients of financial obligations and collect funds according to established guidelines.
Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care. Identify and resolve trouble spots and problem patterns in the provision of care.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Train other patient services representatives and provide excellent customer service skills.
Comply with company policies and standards

Qualifications:

POSITION QUALIFICATIONS:

Education: High School Graduate or General Education Degree (GED)

Experience: 2+ Years experience in a patient facing healthcare function or other customer service function preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Excellent verbal and written communications skills in English. Bi-Lingual a plus.
Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
Mathematical and cash management skills.
Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
Proficient with Microsoft Office Suite

WORK ENVIRONMENT:

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

Apply Now

Refine Your Search

member services representative jobs in hyattsville, md

Patient Services Representative

Customer Information Assistant

Food Service Assistant

Member Services Representative

Front Desk Associate (Per-diem HD 9/1/2026) Greenbelt, MD, Laurel, MD, Germantown, MD, Rockville, MD

Universal Banker - Part Time (20 hrs.) - Hyattsville

Clinical Escort Assistant

Call Center Operator - All Shifts

Member Service Representative (Full-Time) - Glenarden

Executive Assistant

Clinic Operations Representative - Full Time, Montgomery County

Clinic Operations Representative

Call Center Representative - PRN

Patient Service Representative

IMAGING SVCS REPRESENTATIVE

Clinic Operations Representative - Takoma Theater (Washington, DC)

Front Desk Associate (Per-diem -HD 9/1/2026) Float between District Heights, MD & Columbia Heights, DC

Call Center Agent

Patient Coordinator

Representative II, Patient Access- Nights

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