Under general direction, provides direct supervision over Animal Services Officers and Animal Services Officer Lead; oversees and performs enforcement functions related to the care, control, licensing, impoundment and euthanasia of animals; and performs related work as required.
This is an Open Competitive/Countywide Promotional recruitment being conducted to fill an anticipated full-time vacancy in the Washoe County Reginal Animal Services department. The list established from this recruitment may be used to fill future vacancies as they occur.
Scheduling information: Field operations run seven days a week, 8:00 am to 10:00 pm. Field Supervisors work nights, weekends and on-call shifts. Shifts are assigned through a shift bid system - for more information, please refer to the WCEA Supervisory Contract 2024-2028, Article 12 - Shift Differential/Shift Bidding (Labor Relations - Washoe County).
For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php
Three years of full-time experience as an Animal Control/Services Officer; OR four years of full-time progressively responsible experience in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations; OR four years of active duty military experience OR four years of full-time experience in the enforcement of local, state or federal codes/laws; OR an equivalent combination of training and experience.
License Or Certificate
A valid driver's license is required at the time of appointment and must be maintained for continued employment for this classification.
Possession of, or ability to obtain, a valid National Animal Care and Control Association ACO I and ACO II certification or equivalent is required within one year of appointment and must be maintained for continued employment in this classification.
Possession of, or ability to obtain, a valid certification as a euthanasia technician is required within one year of appointment and must be maintained for continued employment for this classification.
Possession of, or ability to obtain, a valid pharmacy certificate/controlled substance license is required within one year of appointment and must be maintained for continued employment for this classification.
Possession of, or ability to obtain, a valid Training Instructor certification for Oleoresin Capsicum Spray, Pepperball Launcher, and ASP Baton required within one year of appointment and must be maintained for continued employment within this classification.
Possession of, or ability to obtain, a certificate in chemical capture within one year of appointment and must be maintained for continued employment within this classification.
The Ideal Candidate Will
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Possess strong knowledge of animal handling, care, and treatment from experience in a professional work environment; knowledge of a variety of animal species, breeds, and related behavior
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Exhibit strong critical thinking skills, good judgment, and sharp analytical skills
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Have the ability to manage conflict, de-escalate potentially hostile situations, and maintain composure and professionalism under stress
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Possess outstanding written and oral communication skills
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Be self-motivated, organized, and detail-oriented, with the ability to manage competing priorities and respond effectively to rapidly changing conditions in the field
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Exhibit strong interpersonal and customer service skills, with the ability to interact tactfully and courteously with internal and external stakeholders including County staff and the general public
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Demonstrate the ability to take ownership of problems, identify practical solutions, and collaborate effectively with team members and partner agencies
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Show a genuine commitment to Washoe County's mission and organizational goals, with the ability to assimilate quickly into the organizational culture and contribute positively to the team
The Washoe County Employees Association (WCEA) Supervisory Collective Bargaining Agreement (CBA) covers the Animal Services Field Supervisor position.
Background checks will be conducted on selected applicants through the State of Nevada and the Federal Bureau of Investigation (FBI).
Per the Washoe County Background and Reference Checks Policy, new and rehired employees are required to submit to a fingerprint based background investigation. Effective January 1, 2025, the $39.00 fee associated with this background investigation will be paid by the employee (if applicable) and deducted automatically from the first paycheck. Employment is contingent upon the results of the background check, although a record of conviction will not necessarily bar an applicant from employment.
Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.
Washoe County hires all new employees at the minimum rate of the salary range and eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification. Upon promotion, current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation, whichever is greater.
1. After your application is screened, you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications. Written appeals should be submitted via email to the assigned Human Resources Business Partner using the contact information listed on this job announcement.
2. Applicants who meet the minimum requirements will receive an email invitation to take the Supervisory Level online exam administered remotely; notices will be delivered within 1 week from the closing of the recruitment.
This exam link will tentatively be delivered via email the week of August 17, 2026, and qualified candidates will have a time limit to complete the exam, within 4 calendar days. **You will be notified if you are eligible to transfer an exam score within 1 week following the closing date of the recruitment.
The exam will evaluate your expertise, knowledge, skills and abilities in the following areas:
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General Supervisory Concepts
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Performance Management
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Employee Relations
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Analytical Skills
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Communication Skills
Pursuant to the Washoe County Personnel Handbook, the Department of Human Resources does not administer an exam when there are less than 20 qualified candidates. Once the recruitment has closed, if there are less than 20 qualified candidates, the exam will be waived and all qualifying candidates will be placed on an unranked eligible list which will be referred to the hiring department. If the exam is scheduled to move forward and less than 20 candidates take the exam as determined by the Department of Human Resources, the exam will be waived. Only those candidates who took the exam or have a transfer score will be placed on an unranked eligible list which will be referred to the hiring department.
3. After the exam is completed, you will receive an additional email notifying you of the results. If you pass the examination, you will receive your score and rank. This rank will be used to determine which candidates will be interviewed by departments trying to fill a vacancy.
4. Hiring departments schedule interviews from a list of top scoring candidates. If your name is not sent to the hiring department, it will remain on the list for future opportunities as they become available.
5. Please be advised you can log in to your NeoGov account and select:
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“Applications” to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing, and your applicant history for each recruitment.
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“Inbox” to view the notices which have been sent to you for each recruitment
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“Account” to update your contact information. Please note to update your phone number on previously submitted applications you must contact [email protected].
If you have any questions regarding the Online Application Process you can find additional information at the following link: https://www.washoecounty.gov/humanresources/faq/online/index.php
Questions: Jessica Gutierrez
[email protected]
775-328-2096
Veteran Point
Eligible veterans who were honorably discharged from the U.S. Armed Forces shall receive one (1) bonus point upon passing Open Competitive examinations only. In order to be given a bonus point, applicants must attach proof of Honorable Discharge (DD-214 with Classification of Discharge) to the Online Application at time of submission.
Washoe County is proud to be an equal opportunity employer and is committed to a diverse workforce that creates a sense of belonging for all employees and citizens, thereby encouraging persons from all backgrounds and experiences to apply for employment.
Washoe County will recruit, hire, train and promote into all job levels without regard to race, religion or belief, gender, marital status or domestic partnership, familial status, national origin, age, mental or physical disability, pregnancy, sexual orientation, gender expression or identity, genetic information (GINA), veteran status, political affiliation, membership in an employee association or union or any other protected class under applicable federal or state law.
