Top 100 Call center support specialist Jobs in Idaho

Call Center Support Specialist
PAYLOCITY CORPORATION —Meridian, ID
- $25 an hour
- Full-time
- Spanish
- English
- Project management
- Health insurance
- Dental insurance
Quick Apply
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Boise, ID
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Patient Access Specialist - Connect Call Center
St. Luke's Health System —Boise, ID
- Full-time
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
Quality Training & Employee Engagement Specialist
Alliant Insurance Services —Idaho
- $65,000 - $70,000 a year
- Email
- Remote
- Data analysis skills
- Research
- Mid-level
Quick Apply
Telehealth Specialist Transfer Center
St. Luke's Health System —Boise, ID
- $17.32 - $19.00 an hour
- 12 hour shift
- Administrative experience
- High school diploma or GED
- Communication skills
Quick Apply
8d
Patient Access Specialist 1 - Connect Call Center Switchboard
St. Luke's Health System —Boise, ID
- 8 hour shift
- High school diploma or GED
- Children
- Entry level
- Paid time off
Quick Apply
ADMISSIONS ASSISTANT/CALL CENTER SPECIALIST
Intermountain Hospital —Boise, ID
- Full-time
- High school diploma or GED
- Bachelor's degree
- Social Work
Pediatric Hospitalist
Pediatrix —Idaho Falls, ID
- Full-time
- Surgery
- Inpatient
- Critical & Intensive Care
- Employee stock purchase plan
- Health insurance
Sales Support Specialist
Charlie's Produce —Boise, ID
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
Physician Clinic Medical Director
Concentra —Meridian, ID
- Full-time
- Medicine
- Clinic
- Senior level
- Paid holidays
- Disability insurance
Customer Service Specialist
defi AUTO LLC —Boise, ID
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
5d
Customer Support Specialist
Liberty Healthcare Corporation —Boise, ID
- $18 - $20 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
12d
Outbound Call Specialist – Service
Young Automotive Group —Idaho Falls, ID
- Full-time
- Background check
- Dealership
- Pass drug screening
- Life insurance
- Retirement plan
PPAA--Voter Engagement Specialist - Limited Duration (ID)_Public Affairs
Planned Parenthood GNHI —Meridian, ID
- $22 an hour
- Temporary
- Customer service
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Referral Specialist
Kootenai Health —Coeur d'Alene, ID
- Full-time
- Hybrid work
- Medical office experience
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Tier 1 Help Desk Specialist - TS Clearance required
CATHEXIS —Pocatello, ID
- $54,400 a year
- Full-time
- Writing skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- AD&D insurance
Quick Apply
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —Sugar City, ID
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
10d
IMAGING COORDINATOR II - AUTHORIZATION SPECIALIST- IMAGING
Northwest Specialty Hospital —Post Falls, ID
- Hospital
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2d
Communications Specialist
Saint Alphonsus —Boise, ID
- 8 hour shift
- 5 years
- HIPAA
- Senior level
Medicaid Reimbursement Analyst - MED
State of Idaho —Boise, ID
- $27.12 - $27.70 an hour
- Weekends as needed
- Research
- Office
- GAAP
- Paid parental leave
- Paid holidays
5d

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Call Center Support Specialist

PAYLOCITY CORPORATION -
Meridian, ID

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Spreadsheets
Project management
Bachelor's degree
Productivity software

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview:

The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for employees of Paylocity's Spending Accounts and COBRA clients. In this role, you will receive, prioritize, document, and actively resolve client requests from an inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA participants, answering questions about their accounts, plans, processes, platform navigation/usage, etc. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries.

Responsibilities:

The primary duties of the Support Specialist include, but are not limited to:

Provides support to client employees with inquiries about their spending accounts, COBRA services/coverage and/or systems access/functions/navigation tied to these topics
Establishes intra- and interdepartmental relationships to prioritize needs, communicate status and timing expectations.
Determines the scope of customer requirements to support responding to inbound inquiries regarding Spending Accounts and COBRA; Utilize critical thinking and problem-solving skills to troubleshoot and resolve questions, striving for prompt and accurate solutions.
Achieves objectives by gathering pertinent data, identifying and evaluating options, recommending and executing a course of action
Demonstrate strong ownership of cases; ensure prompt resolution and minimizing aging cases or open items.
Maintain high inbound call availability to support customers
Gather pertinent data, identify options, and recommend courses of action to achieve customer objectives.
Contribute to resolving challenging cases through effective de-escalation and problem-solving techniques.
Demonstrate strong ownership and follow-through of cases, ensuring prompt resolution and minimizing aging cases or open items.
Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients (verbal and written), ensuring their needs are met to their satisfaction.
Supports key back-office/compliance items such as HSA account Identity Verification

Requirements:

Bachelor's Degree
1+ years demonstrated Client/Customer Service experience.
Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls.
Familiarity and comfort with web-based applications
Intermediate experience with Microsoft Office, especially Microsoft Excel.
Basic project management abilities specifically related to managing high volume client requests and solutions.
Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season.

Preferred Skills:

Call Center Experience
Bi-lingual Fluency Spanish and English
Healthcare and welfare benefits concepts
Demonstrated High-Volume Customer/Client first call resolution

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The pay rate for this position is $25.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits . This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers

Quick Apply

Refine Your Search

call center support specialist jobs in idaho

Call Center Support Specialist

Remote Energy Efficiency Customer Support Specialist

Patient Access Specialist - Connect Call Center

Quality Training & Employee Engagement Specialist

Telehealth Specialist Transfer Center

Patient Access Specialist 1 - Connect Call Center Switchboard

ADMISSIONS ASSISTANT/CALL CENTER SPECIALIST

Pediatric Hospitalist

Sales Support Specialist

Physician Clinic Medical Director

Customer Service Specialist

Customer Support Specialist

Outbound Call Specialist – Service

PPAA--Voter Engagement Specialist - Limited Duration (ID)_Public Affairs

Referral Specialist

Tier 1 Help Desk Specialist - TS Clearance required

Temporary Workforce Management Specialist

IMAGING COORDINATOR II - AUTHORIZATION SPECIALIST- IMAGING

Communications Specialist

Medicaid Reimbursement Analyst - MED

I want to receive the latest job alert for call center support specialist in idaho

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