Top 297 Call representative Jobs in Idaho

Client Service Representative
Paylocity —Meridian, ID
- $24 an hour
- Full-time
- Office
- Bachelor's degree
- Ability to sit for extended periods
- Health savings account
- Health insurance
5d
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —Idaho
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
12d
Customer Service Representative - Healthcare (Remote)
Concentrix —Idaho
- $15 an hour
- Urgently hiring
- Remote
- Background check
- Computer literacy
- Residential
- Paid training
- Paid holidays
Sales Call Center Representative
Oak Street Health —Idaho
- $15.00 - $32.31 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
7d
Customer Service Representative (Remote)
Concentrix —Idaho
- $15 an hour
- Urgently hiring
- Remote
- Microsoft Outlook
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)
Conduent State Healthcare, LLC —Idaho
- $17.50 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Paid training
- Paid holidays
11d
Customer Service Rep (TX, ID, NV)
REVOLVE —Idaho
- $18 - $20 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- English
Quick Apply
Customer Service Rep – Financial (Remote)
Concentrix —Idaho
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Mid-level
- Residential
- Paid training
- Paid holidays
Senior Customer Service Rep
EMINENT, INC. —Idaho
- $24 - $26 an hour
- Overtime
- Remote
- Microsoft Word
- Microsoft Excel
- Research
Quick Apply
Customer Service Rep – Healthcare (Remote)
Concentrix —Idaho
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Member Service Representative
S3 Shared Services —Idaho
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Customer Service Representative - St. Luke's Health Plan
St. Luke's Health System —Boise, ID
- Full-time
- HIPAA
- High school diploma or GED
- Communication skills
- Health insurance
Quick Apply
Account Executive - Inside Sales
United Site Services —Meridian, ID
- $24 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health savings account
- AD&D insurance
Customer Service Associate
Confidential —Hailey, ID
- $18.50 - $25.00 an hour
- Full-time
- Background check
- Spanish
- Dealership
- Paid training
- Health insurance
Quick Apply
9d
Business Development Representative (Outbound Sales) | Part-time, Uncapped Commission
Environment Control Corporate —Coeur d'Alene, ID
- From $25 an hour
- Part-time
- Office
- Business development
- Entry level
- Paid training
- Paid holidays
Quick Apply
Lead Customer Service Representative
Trustal Recruiting —Sandpoint, ID
- $26 - $34 an hour
- Overtime
- Writing skills
- Mid-level
- Office
- Paid time off
Quick Apply
Bi-Lingual Marketing Representative/ Insurance Agent in Training
GEICO Local Office Treasure Valley —Meridian, ID
- $13 - $16 an hour
- 8 hour shift
- Spanish
- Sales
- Customer service
- Dental insurance
- 401(k)
Quick Apply
Customer Service Representative
US COMPLIANCE SERVICES —Boise, ID
- $18 an hour
- Full-time
- Bilingual
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Business Development Representative
Riverside Home Care —Rexburg, ID
- $18 - $20 an hour
- Part-time
- Background check
- Research
- Office
Quick Apply
Call Center Representative
Insight Pest Solutions —Rexburg, ID
- $13 - $15 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
8d

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Client Service Representative

Paylocity -
Meridian, ID

Apply Now

Job Details

Full-time
$24 an hour
5 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Zoom
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Account management
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships.

Location: Meridian, ID

Compensation: Starting at $24.00/hour

Reports To: Client Services Team Lead

Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST)

Primary Responsibilities

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
Continued Learning – Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Guidance – Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products.

Education and Experience

Required

Bachelor’s degree
Proficiency in Microsoft Office suite
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Self-starter with the ability to handle multiple projects at once.
Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making.

Preferred

CPP, FPC, APA, and/or SHRM-CP certified
Experience in customer service or previous client interfacing role
Experience in payroll and/or call center environment

Physical requirements

Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The pay range for this position is $23-$24/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via

Pay: $24.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

call representative jobs in idaho

Client Service Representative

Call Center Representative – Medicaid Member Support

Customer Service Representative - Healthcare (Remote)

Sales Call Center Representative

Customer Service Representative (Remote)

Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)

Customer Service Rep (TX, ID, NV)

Customer Service Rep – Financial (Remote)

Senior Customer Service Rep

Customer Service Rep – Healthcare (Remote)

Member Service Representative

Customer Service Representative - St. Luke's Health Plan

Account Executive - Inside Sales

Customer Service Associate

Business Development Representative (Outbound Sales) | Part-time, Uncapped Commission

Lead Customer Service Representative

Bi-Lingual Marketing Representative/ Insurance Agent in Training

Customer Service Representative

Business Development Representative

Call Center Representative

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