Top 97 Customer care manager Jobs in Idaho

Customer Experience, Program Manager | West Region
iRhythm Technologies, Inc. —Idaho
- $115,000 - $149,000 a year
- Full-time
- Remote
- Up to 50% travel
- Master's degree
- Bachelor's degree
Quick Apply
4d
Customer Program Manager
Syringa Networks LLC —Boise, ID
- Presentation skills
- Conflict management
- Mentoring
2d
Sr Client Advisor
Trucordia —Boise, ID
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Senior level
- Communication skills
- Analytics
- Health savings account
- AD&D insurance
Quick Apply
Client Success & Strategy Manager
CMIT Solutions of Meridian —Meridian, ID
- $30 - $45 an hour
- Part-time
- Mid-level
- Office
- Driver's License
- Travel reimbursement
- Mileage reimbursement
Quick Apply
2d
Senior Manager Client Services Ops, Enterprise - West
PAYLOCITY CORPORATION —Meridian, ID
- $98,000 - $140,000 a year
- Full-time
- 5 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Stukent —Idaho Falls, ID
- Google Workspace
- Marketing
- Mid-level
- Paid parental leave
- Dental insurance
Quick Apply
Customer Service Account Manager
KimCo Design and Manufaturing —Boise, ID
- Full-time
- Microsoft Excel
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager (AM I) - 1031 - MOSCOW, ID
Lightcast —Moscow, ID
- Full-time
- Google Workspace
- Mid-level
- Analysis skills
Quick Apply
Customer Quality Manager
Air Liquide —Boise, ID
- $125,000 - $135,000 a year
- Full-time
- Office
- Ability to climb stairs
- Analysis skills
- AD&D insurance
- Paid holidays
3d
Client Advocate I
CVS Health —Boise, ID
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
4d
Customer Logistics Manager - DTS SET
Ryder System —Boise, ID
- $65,000 - $70,000 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Associate Customer Experience Manager
Elevation Labs —Idaho Falls, ID
- $40,000 - $60,000 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Writing skills
- Wellness program
- Health insurance
Quick Apply
Customer Experience Manager
Elevation Labs —Idaho Falls, ID
- $50,000 - $70,000 a year
- Full-time
- 5 years
- Business development
- Bachelor's degree
- Wellness program
- Health insurance
Quick Apply
Manager, Sales and Customer Service
Macy’s —Boise, ID
- $56,300 - $93,700 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
Client Relationship Manager II
Truckstop —Boise, ID
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Customer Quality Manager International Accounts- Tech Center, Caldwell ID
Simplot —Caldwell, ID
- Microsoft Word
- Oracle
- 5 years
3d
Director Client Services
Advantage Solutions —Boise, ID
- $93,100 - $121,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Boise, ID
- 5 years
- Research
- Travel
MRO Customer Service Manager
Western Aircraft —Boise, ID
- Full-time
- Background check
- Pass drug screening
- 3 years
- Wellness program
- Paid jury duty
Quick Apply
Customer Service Manager
Mountain West Bank —Ponderay, ID
- Extended hours
- Computer literacy
- Mid-level
- Office
- Profit sharing
- Health savings account

I want to receive the latest job alert for customer care manager in idaho

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care manager jobs near idaho

Quality Manager jobs in Boise, ID

Customer Service Manager jobs in Boise, ID

Customer Success Manager jobs in Boise, ID

Program Manager jobs in Boise, ID

Customer Service Representative jobs in Boise, ID

Client Advocate jobs in Boise, ID

Logistics Manager jobs in Boise, ID

Customer Service jobs in Melbourne, FL

Customer Success Manager jobs in Remote

Customer Success Manager jobs in Louisiana

Customer Success Manager jobs in Overland Park, KS

Customer Success Manager jobs in Pleasanton, CA

Customer Success Manager jobs in Mclean, VA

School Facility Manager jobs in Massachusetts

Retail Store Manager jobs in Dallas, TX

Remote Senior jobs in Columbus, OH

Senior Client Advisor jobs in Fort Worth, TX

Senior Client Advisor jobs in Los Angeles, CA

Jobs For Senior Citizens jobs in Honolulu, HI

Academic Advisor jobs in Oklahoma City, OK

Customer Experience, Program Manager | West Region

iRhythm Technologies, Inc. -
Idaho

Quick Apply

Job Details

Full-time
$115,000 - $149,000 a year
4 days ago

Qualifications

Bachelor's degree

Full Job Description

Career-defining. Life-changing.

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

Career-defining. Life-changing.

Position: Program Manager, Customer Experience

Location: Remote – National US

About this role:

The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes.

Scope of Work:

Ability to perform role effectively for an average of 6 opportunities concurrently.
Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service.
Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized.
Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices.
Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias.
Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program
Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagement.
Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service.
Accountable to prioritizing work that meets the needs of iRhythm business goals.
Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business
Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems

Requirements

Bachelor’s degree required, Master’s degree preferred: experience may count toward a degree requirement.
Minimum of 6 years of related experience with a Bachelor’s degree; or 4 years of experience in a similar role and a Master’s degree.
Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred
Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months
Strong communication and presentation skills
Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers
Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity
Strong understanding of the healthcare landscape and experience in cardiology preferred
Ability to multi-task and prioritize in a fast-paced environment
Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio)
Must be able to travel up to 50%.

Location:

Remote - US

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

$115,000.00 - $149,000.00

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected]

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact [email protected]. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121

Quick Apply

Refine Your Search

customer care manager jobs in idaho

Customer Experience, Program Manager | West Region

Customer Program Manager

Sr Client Advisor

Client Success & Strategy Manager

Senior Manager Client Services Ops, Enterprise - West

Customer Success Manager

Customer Service Account Manager

Customer Success Manager (AM I) - 1031 - MOSCOW, ID

Customer Quality Manager

Client Advocate I

Customer Logistics Manager - DTS SET

Associate Customer Experience Manager

Customer Experience Manager

Manager, Sales and Customer Service

Client Relationship Manager II

Customer Quality Manager International Accounts- Tech Center, Caldwell ID

Director Client Services

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

MRO Customer Service Manager

Customer Service Manager

I want to receive the latest job alert for customer care manager in idaho

Related Searches

Explore jobs in more locations

Requirements

Job Seeker Tools

Employer Tools

Browse

Stay Connected