Top 440 Customer experience leader Jobs in Idaho

Instrument Calibration / Metrology Lead (Pharmaceutical / GMP)
ALK-Abello, Inc —Post Falls, ID
- $32.00 - $37.50 an hour
- Full-time
- Military
- Mentoring
- Senior level
- 401(k) matching
- Paid sick time
Quick Apply
HVAC Install Lead
Perfect Plumbing, Heating & Air —Boise, ID
- $21 - $45 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
HVAC Lead Installer/ Service Tech
Apex Clean Air —Boise, ID
- $70,000 - $170,000 a year
- Full-time
- Customer service
- 5 years
- Residential
- Fuel card
- Relocation assistance
Quick Apply
Lead Journeyman Plumber
Prime Plumbing LLC —Caldwell, ID
- $35 - $40 an hour
- Full-time
- Clean driving record
- Construction site
- Customer service
- Fuel card
- Paid holidays
Quick Apply
Maintenance Crew Lead
The Yard Butler LLC —Idaho Falls, ID
- $16 - $19 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Interventional Radiology Clinical Leader
Blue Ocean Interventional LLC —Meridian, ID
- Up to $95,750 a year
- Full-time
- Hybrid work
- Nursing
- Surgery
- Customer service
- Travel reimbursement
- Health insurance
Quick Apply
4h
Outside Sales Team Lead
Point Roofing & Restoration —Boise, ID
- $47,680 - $77,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- AD&D insurance
- Health insurance
Quick Apply
7d
Pizza Shift Leader - Papa Johns
Local Papa Johns —Hayden, ID
- $15.50 - $19.50 an hour
- Part-time
- Restaurant management
- Quick service & fast food restaurant
- Reliable transportation
- Employee discount
Quick Apply
Low Voltage Lead Technician
Heglar Creek Electric —Heyburn, ID
- $30 - $40 an hour
- Full-time
- Customer service
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
HVAC Lead Installer
RIGHT NOW HEATING and AIR CONDITIONING —Twin Falls, ID
- $50,000 - $100,000 a year
- Full-time
- Clean driving record
- Schematics
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
Lead Technician-Service
United Site Services —Boise, ID
- Full-time
- Mid-level
- CDL
- 2 years
- Health savings account
- AD&D insurance
Lead Equipment Specialist
United Site Services —Boise, ID
- $17.64 - $23.81 an hour
- Full-time
- CDL B
- Customer service
- CDL A
- Health savings account
- AD&D insurance
HIRING BONUS* Lead/Head HVAC Installer
A-1 Heating and Air Conditioning —Meridian, ID
- $60,000 - $65,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
8h
Lead AV Technician
Amplify People —Ketchum, ID
- $70,000 - $80,000 a year
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
HVAC Lead Installer
RIGHT NOW HEATING and AIR CONDITIONING —Caldwell, ID
- $40,000 - $70,000 a year
- Full-time
- Mid-level
- Residential
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Control Equipment Leader
Idaho Power Company —Boise, ID
- $134,992.00 - $162,572.80 a year
- Full-time
- Clean driving record
- 5 years
- Writing skills
- 401(k) matching
20h
Pizza Shift Leader - Papa Johns
Local Papa Johns —Lewiston, ID
- $16.70 - $21.20 an hour
- Part-time
- Restaurant management
- Quick service & fast food restaurant
- Reliable transportation
- Employee discount
Quick Apply
Retail Merchandiser Team Lead
The Retail Odyssey Company —Boise, ID
- $17.50 an hour
- Full-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance
Experienced HVAC Lead Install Technician
RIGHT NOW HEATING and AIR CONDITIONING —Blackfoot, ID
- $50,000 - $100,000 a year
- Full-time
- Clean driving record
- Schematics
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
Supervisor / Shift Lead (Caldwell)
Cobblestone Auto Spa —Caldwell, ID
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Computer literacy
Quick Apply

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Instrument Calibration / Metrology Lead (Pharmaceutical / GMP)

ALK-Abello, Inc
Post Falls, ID

Quick Apply

Job Details

Full-time
$32.00 - $37.50 an hour

Benefits

401(k) matching
Paid sick time

Qualifications

Resource allocation (project management tasks)
Personal protective equipment (PPE) adherence
Laboratory equipment calibration
Manufacturing facility experience
Mentoring
Leading team collaboration initiatives
Laboratory staff supervision
Quality control calibration

Full Job Description

ALK Source Materials, Inc., a global leader in allergenic biological source materials and part of the ALK-Abelló group, operates a state-of-the-art 150,000 sq. ft. manufacturing facility in Post Falls, ID. We combine the stability of a global healthcare brand with a tight-knit, high-performing facility culture.

Why Join Us?

Total Compensation & Retirement: 401(k) company contribution plus matching.
Work-Life & Wellness: Generous paid vacation, paid sick time, and on-site workout facilities.
Perks & Culture: Four 10-hour work schedules (Flexible with Fridays or Mondays off). Free catered lunches twice a week in a clean, highly regulated, modern working environment.

Position Overview

The Metrology Lead serves as the site Subject Matter Expert (SME) and operational team leader for ALK’s site-wide Metrology Program. Reporting directly to Engineering/Maintenance Management, this role bridges hands-on instrumentation expertise with cross-functional leadership—guiding Metrology Specialists I–III, overseeing calibration scheduling via CMMS (Blue Mountain RAM), and ensuring strict cGMP compliance during internal and regulatory audits.

Core Responsibilities

Team Leadership & Program Management

Lead daily workflows, task assignments, and resource allocation for Metrology Specialists (Levels I–III).
Onboard, mentor, and build technical competency frameworks for junior calibration staff.
Oversee site calibration schedules, track Metrology KPIs, and manage data integrity within the CMMS (Blue Mountain RAM).

Technical Execution & Compliance

Perform high-level calibration, preventive maintenance, loop checks, and troubleshooting on complex analytical, laboratory, and process control instrumentation.
Lead Out-of-Tolerance (OOT) investigations, non-conformances, deviations, and CAPAs in compliance with cGMP/FDA standards.
Act as the primary Metrology SME during internal, customer, and regulatory agency (FDA/EMA) audits.

Engineering & Continuous Improvement

Partner with Facilities and Process Engineering on new equipment procurement, commissioning, IQ/OQ/PQ protocols, and calibration routine definitions.
Identify and execute continuous improvement initiatives to streamline calibration workflows, minimize equipment downtime, and improve measurement reliability.
Manage critical spare parts inventory, calibration standards, and specialized test equipment.

Candidate Qualifications

Minimum Requirements:

Education: Associate’s degree in Instrumentation, Metrology, Electronics/EET, Mechatronics, or Engineering Technology OR equivalent hands-on military/industrial technical experience.
Experience: 4+ years of progressive calibration, instrumentation, or metrology experience in a regulated manufacturing environment (GMP, Medical Device, Aerospace, or Utilities).
Leadership: Demonstrated experience leading workflows, mentoring technicians, or acting as a formal SME/Lead.
Physical/Environmental: Ability to work safely in environments containing insect venoms, biological allergens, and laboratory reagents using required PPE.

Preferred Qualifications (High-Value Skillset):

Experience in an FDA-regulated cGMP, Pharmaceutical, or Biotech facility.
Advanced proficiency with Blue Mountain RAM or similar Enterprise CMMS platform.
Experience writing and executing instrument validation protocols, SOPs, and formal root-cause analysis (5-Why, Fishbone) for OOT investigations.
ASQ Certified Calibration Technician (CCT) or ISA Certified Control Systems Technician (CCST).

All positions at ASM require the ability to work safely with insect venoms, allergens, hazardous chemicals and other laboratory reagents using appropriate PPE.

All positions at ASM require the ability to comfortably and safely work around insect venoms, allergens, hazardous chemicals, solvents and other laboratory reagents.

To learn more about ALK, please visit our website at www.alk.net/us. If this position describes a fit for you, please submit through the link below. No agencies or recruiters please.

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=86877c6e-0947-43c2-95c0-02483407b440&ccId=1586553115593716_859&type=MP&lang=en_US&jobId=574176

ALK, Inc. is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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Refine Your Search

customer experience leader jobs in idaho

Instrument Calibration / Metrology Lead (Pharmaceutical / GMP)

HVAC Install Lead

HVAC Lead Installer/ Service Tech

Lead Journeyman Plumber

Maintenance Crew Lead

Interventional Radiology Clinical Leader

Outside Sales Team Lead

Pizza Shift Leader - Papa Johns

Low Voltage Lead Technician

HVAC Lead Installer

Lead Technician-Service

Lead Equipment Specialist

HIRING BONUS* Lead/Head HVAC Installer

Lead AV Technician

HVAC Lead Installer

Control Equipment Leader

Pizza Shift Leader - Papa Johns

Retail Merchandiser Team Lead

Experienced HVAC Lead Install Technician

Supervisor / Shift Lead (Caldwell)

I want to receive the latest job alert for customer experience leader in idaho

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