Top 4 Frontier credit union Jobs in Idaho

Member Service Representative
Frontier Credit Union —Challis, ID
- Spanish
- Writing skills
- English
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5d
Teller
Frontier Credit Union —Salmon, ID
- Spanish
- English
- Research
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Relationship Development Officer (Spirit Card)
Frontier Credit Union —Idaho Falls, ID
- Weekends as needed
- Marketing
- Public speaking
- Mid-level
Quick Apply
Relationship Development Officer
Frontier Credit Union —Meridian, ID
- Evenings as needed
- Mid-level
- Microsoft Office
- Ability to climb stairs
Quick Apply

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Member Service Representative
Frontier Credit Union —Challis, ID
Engage with members to offer products and answer questions through all available channels. i.e. in person, over the phone, in writing, etc.
Quick Apply
5d
Relationship Development Officer (Spirit Card)
Frontier Credit Union —Idaho Falls, ID
Valid driver’s license and reliable transportation required. High school diploma or equivalent required; college coursework in business, marketing,…
Quick Apply

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frontier credit union jobs near idaho

Member Service Representative

Frontier Credit Union -
Challis, ID

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Job Details

5 days ago

Qualifications

Computer operation
Phone communication
Writing skills
Sales needs analysis
Financial product expertise
Credit history review
Credit report review
Public relations
Credit report analysis
Client interaction via phone calls

Full Job Description

Description:

Position Overview:

The Member Service Representative’s primary focus is to enhance the productivity and profitability of the branch. Utilize available resources to increase participation in the credit union by providing solutions to meet the financial needs of our members. The position includes performing teller and new account functions: basic transactions, opening and servicing deposit accounts, referring lending products, and creating and maintaining strong member relationships. Ability to quickly adjust energy and focus based on the changing priorities of the branch and organization.

Essential Functions:

Provides exceptional internal and external member service, enhancing the overall member experience
Support members with a full range of credit union products and services
Act as subject matter expert (SME) in offering, selling, and servicing account products and services
Identify relationship building opportunities and make recommendations to members regarding credit union products and services
Qualify potential members for new accounts and open accounts efficiently and accurately
Open and perform maintenance functions on sub-shares, including checking accounts, money markets, and certificates of deposit
Assist members with IRA accounts, including required distributions, etc.
Discuss appropriate loan options and provide interest calculations, loan terms, and payment projections
Review and analyze current and potential banking relationships and recommend appropriate products and services.
Provide credit counseling, financial education and reconciliation support when relevant
Engage with members to offer products and answer questions through all available channels. i.e. in person, over the phone, in writing, etc.
Educate members on all credit union products and services; when applicable, make referrals to other business lines
Demonstrate superior strategic sales knowledge and maintain a high level of account product knowledge and a track record of being highly innovative and motivated.
Process teller transactions and back-up teller line
Maintain knowledge of, and consistently follow, credit union policies and procedures including proper use of CTR and SAR reports and Monetary Instrument Logs
Provide peer assistance and support developmental opportunities
Focus on and contribute to individual and team performance goals
Remain aware of branch activity and provide functional and responsive support where needed
Prepare and interpret reports by collecting, analyzing and summarizing information as requested by management
Serves as a positive leader; enhances branch morale
Understands, applies, and complies with all Credit Union Policies and Procedures, State and Federal laws and regulations, and adheres to requirements set forth by the Bank Secrecy Act (BSA).
Completes other assigned duties commensurate with position.

Requirements:

Qualifications/Skills:

Minimum 6 months cash handling or financial experience required
Previous lending and/or teller experience within full-service financial institution highly preferred
Understanding of loan services including the credit process, loan products, collateral/security, interest rates and accruals
Demonstrated ability to read and analyze credit reports and recommend appropriate action
Confirmed willingness and skill in identifying member needs and recommending solutions to meet needs
Ability to learn, comprehend and consistently follow credit union policies and procedures
Excellent interviewing, communication, and public relations skills
Professional appearance and attitude
Strong analytical, financial, and problem solving skills
Operate a computer with proficiency of MS Office; Excellent knowledge of report software and processes
Communicate with courtesy, tact, and diplomacy in person and over the phone
Perform job functions independently with limited supervision; work effectively on own and as part of team
Ability to read and carry out various written instructions and follow verbal directions
Must remain composed in stressful, high-pressure situations. Calmly and professionally handle different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service
Demonstrate extreme accuracy and quality, effectively handle multiple tasks and changing priorities, and exercise highest level of discretion on both internal and external matters
Reports to work regularly; maintains reliable and timely attendance. Available to work days and hours as dictated by business needs
Bilingual (English/Spanish) is preferred

Physical Requirements:

Bend, sit, or stand to perform primarily sedentary work with limited physical exertion; occasional lifting up to 10 lbs. Operate routine office equipment including computer terminals, keyboards, telephones, copiers, and calculators. Work on computer for up to 8 hours per day. Some locations may require ability to climb or descend stairs with minimal assistance in emergency situations.

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frontier credit union jobs in idaho

Member Service Representative

Teller

Relationship Development Officer (Spirit Card)

Relationship Development Officer

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