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16h

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Biller - Patient Financial Services

Bingham Memorial Hospital -
Blackfoot, ID

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Prescription drug insurance

Qualifications

High school diploma or GED

Full Job Description

Join the Bingham Healthcare Revenue Cycle Team

Help Patients Navigate Their Healthcare Journey

Bingham Healthcare is seeking a detail-oriented and customer-focused Patient Financial Services Representative to join our growing team. This role plays a critical part in ensuring patients receive accurate billing information, insurance support, and exceptional service throughout their healthcare experience.

If you enjoy problem-solving, working with people, and helping patients understand the financial side of healthcare, this may be the perfect opportunity for you.

Why Choose Bingham Healthcare?

At Bingham Healthcare, we know that exceptional patient care doesn't stop at the bedside. Our business office teams play a vital role in supporting patients, providers, and the communities we serve.

We are proud to offer a positive workplace culture built on teamwork, professionalism, growth, and service. Here, you'll find opportunities to develop your skills, build a rewarding career, and make a meaningful impact every day.

Our Outstanding Benefits Package Includes:

✔ Medical, Dental & Vision Insurance
✔ Prescription Drug Coverage
✔ Employer-Paid Life Insurance
✔ Supplemental Life Insurance Options
✔ Long-Term Disability Coverage
✔ Competitive 401(k) with Employer Match
✔ Generous PTO & Sick Leave Starting Day One
✔ Employee Wellness & Support Resources
✔ Career Development & Advancement Opportunities
✔ A Collaborative Team Environment

Position Summary

As a Patient Financial Services Representative, you will help manage patient accounts, process insurance claims and payments, assist patients with billing questions, and serve as a valuable resource for navigating healthcare insurance and financial processes.

This position works closely with patients, insurance companies, physician offices, medical records, and registration staff to ensure accurate and timely account resolution.

Part-time and Full-time positions available.

What You'll Do

Billing & Account Management

Review, research, and process patient accounts accurately and efficiently
Verify insurance coverage and benefits information
Submit and follow up on insurance claims and billing activities
Resolve account discrepancies and payment issues
Monitor accounts through final resolution or collection processes when necessary
Maintain accurate account documentation and records

Patient Support & Customer Service

Assist patients with billing questions and insurance-related concerns
Explain insurance benefits, payment options, and account balances
Provide compassionate and professional customer service during sensitive financial discussions
Serve as a resource for patients navigating healthcare financial processes

Team Collaboration

Work closely with Admissions, Medical Records, Providers, and Insurance Companies
Cross-train in multiple account types and department functions
Assist with payment posting and account balancing activities
Support department goals and process improvement initiatives

What We're Looking For

We're seeking someone who is:

✔ Customer-service focused
✔ Detail oriented and highly organized
✔ Comfortable working with numbers and financial information
✔ An effective communicator and problem solver
✔ Able to manage multiple priorities in a fast-paced environment
✔ Professional, dependable, and team-oriented

Qualifications

High School Diploma or equivalent required
One year of experience in healthcare billing, insurance, accounting, banking, customer service, or related field preferred
Equivalent education and experience combinations considered
Strong computer and data-entry skills
Ability to analyze information and solve problems effectively
Knowledge of medical billing and insurance processes preferred but not required

Make a Difference Behind the Scenes

Every day, you'll help patients better understand their healthcare coverage, resolve billing concerns, and ensure the financial side of their care is handled accurately and professionally.

If you're looking for a rewarding career with growth opportunities, outstanding benefits, and a team that values your contributions, we'd love to have you join Bingham Healthcare.

Bingham Healthcare — Experience Excellence.

Quick Apply

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collection representative jobs in idaho falls, id

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Explore jobs in more locations

Join the Bingham Healthcare Revenue Cycle Team

Help Patients Navigate Their Healthcare Journey

Why Choose Bingham Healthcare?

Our Outstanding Benefits Package Includes:

Position Summary

What You'll Do

Billing & Account Management

Patient Support & Customer Service

Team Collaboration

What We're Looking For

Qualifications

Make a Difference Behind the Scenes

Bingham Healthcare — Experience Excellence.