Top 172 Field services technician i Jobs in Idaho Falls, Id

Field Services Technician I
CRI Advantage —Idaho Falls, ID
- From $21 an hour
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
6d
Part-Time Field Vacancy Technician
FAR Inspections —Idaho Falls, ID
- $25 - $35 an hour
- Part-time
- Background check
- Computer literacy
- Residential
- Flexible schedule
Behavioral Intervention Specialist
Aspen Developmental Services —Idaho Falls, ID
- $25 - $30 an hour
- Part-time
- Background check
- Experience working with individuals with developmental disabilities
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Garage Door Sales Representative
Superior Door —Idaho Falls, ID
- $75,000 a year
- Extended hours
- Construction site
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
4d
Intervention Specialist **PART TIME OR FULL TIME**
Riverside Service Group, Inc. —Idaho Falls, ID
- $20 - $25 an hour
- Part-time
- Background check
- School experience
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Military Service - U.S. Air National Guard, Airlift/Special Mission Aircraft Maintenance
Military Service - U.S. Air National Guard Recruiting —Idaho
- From $50,000 a year
- Full-time
- Military
- High school diploma or GED
- Entry level
- Health insurance
MedTech Field Service Technician - Part-Time - Pocatello/Idaho Falls, ID
IQVIA —Idaho Falls, ID
- $27 - $32 an hour
- 8 hour shift
- Current TB test
- Hospital
- Military
Experienced HVAC Lead Install Technician
RIGHT NOW HEATING and AIR CONDITIONING —Blackfoot, ID
- $50,000 - $100,000 a year
- Full-time
- Clean driving record
- Schematics
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
Military Service - U.S. Air National Guard, Aerospace Medical Service
Military Service - U.S. Air National Guard Recruiting —Idaho
- From $49,838.78 a year
- Full-time
- Anatomy knowledge
- High school diploma or GED
- Assembly
Network Field Technician
Syringa Networks LLC —Idaho Falls, ID
- $25 - $41 an hour
- Overtime
- Computer literacy
- Mid-level
- Office
3d
Field Service Technician -Idaho Falls, ID
CBE, Inc. —Idaho Falls, ID
- On call
- No experience needed
- Travel
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Probation Tech
Bonneville County —Idaho Falls, ID
- From $16.54 an hour
- Part-time
- High school
- Writing skills
- Sanitation
Quick Apply
CBRS Worker/Case Management
Innovative Health Care Concepts Inc. —Idaho Falls, ID
- $23 - $27 an hour
- Part-time
- Spanish
- English
- Experience working with children
- Paid training
- Mileage reimbursement
Quick Apply
Central Office Installer (Levels 1–4)
E-3 Tech Solutions —Idaho Falls, ID
- $18 - $40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Travel reimbursement
Quick Apply
FIELD SERVICE TECH - MINING EQUIPMENT
ARNOLD MACHINERY COMPANY —Idaho Falls, ID
- Full-time
- Management
- English
- Mid-level
- Paid holidays
- Health insurance
Residential HVAC Installer
First Call Jewel Inc —Idaho Falls, ID
- From $37 an hour
- Full-time
- Clean driving record
- Residential
- Driver's License
- Paid holidays
- Relocation assistance
Quick Apply
Temporary Harvest Inspector- Idaho Falls
State of Idaho —Idaho Falls, ID
- $16.45 an hour
- Part-time
- Basic math
- Sanitation
- English
- On-the-job training
Field / Install Technician - Idaho Falls, ID
Lifeway Mobility Holdings LLC —Idaho Falls, ID
- $22 - $27 an hour
- Overtime
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Field Service Technician
Culligan 48MN —Idaho Falls, ID
- $22 - $26 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Environmental Technician
Idahoan Foods LLC —Idaho Falls, ID
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply

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Field Services Technician I

CRI Advantage -
Idaho Falls, ID

Quick Apply

Job Details

Full-time
From $21 an hour
6 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Computer operation
Customer communication
In-person customer service
Microsoft Office
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Hardware diagnostics

Full Job Description

Job Summary

The Field Services Technician I on our Field Services team reports directly to the Field Services Manager providing support to diagnose and resolve problems with computer hardware/software, and peripherals at the desktop/laptop level. Field Services Technician I resolves common operating problems working under close personal supervision and is provided with detailed written or oral guidance as documented in KBAs or standard documentation provided by TSS both before and during assignments. As instructed, this worker may serve as an assistant operator working under close supervision or performing a portion of a more senior operator's work.

Responsibilities

Technicians shall make a reasonable effort to verify that non-standard hardware and software are in working order.
Provide break-fix incident support and service request fulfillment on-site.
Device support for break -fix, and new provisioning of, services for: desktop, laptop, tablet, virtual machine, mobile device, smart phone, collaboration equipment, etc.
Install and uninstall software, hardware, computers, and peripherals-specific to break -fix.
Remain interface for the user throughout the Exemption process. Exemption requests shall be approved prior to the Subcontractor performing work on the device.
Communicate with the user to set a date for when the work shall be completed and complete the work by or before the scheduled date. If changes to the anticipated completion time occur (e.g., delivery of parts is delayed, other higher priorities arise, the user is out of the office on business travel, short-term disability, etc.,), communicate with the user and establish a new date.
Communicate with the user frequently with status updates. Exceptions would be for future scheduled events such as conference support or a loaner laptop reservation.
Document services via the IT service ticketing system provided with KBA attachments, steps taken to resolution, client correspondence and resolutions of services provided.
Maintenance of an inclusive knowledge base of common resolution techniques for client operating systems.
Always maintain a professional and courteous demeanor providing timely, respectful, and thorough customer service. Communicate with the most appropriate method to team members and clients.
Perform Return-to-Service (RTS) activities.
Record, assign, and track through completion all End-User exemption requests to standard configurations.
Endpoint responsibilities include Imaging and re-imaging new and existing computers, and organizational computer refreshes and replacements
Manager provides general supervision, monitors service ticket status, performance reviews, and coaching.
Partner with other areas within client property management systems to update asset tracking.
Coordinate with other in-scope functions of this statement of work and IT Network Infrastructure to ensure cabling, patching, and router/switch configurations are completed so technicians can perform their work.
Participate in root cause analysis with Clients IT Tier 3 teams.
During OS installs and updates, technicians shall provide a functional validation of standard applications the user will be accessing. This means ensuring Microsoft Office products and other standard applications are functioning.
When working on a computer, ensure that it has the standard configuration (i.e., Enterprise domain join, Security software functional, Network connection, etc.).
Tickets and resolutions are reviewed by mentor and/or Technical Lead daily and weekly, as needed.

Required Qualifications

Basic hardware troubleshooting and problem-solving skills.
Excellent customer service skills.
Experience with Microsoft Windows operating systems and products.
High School Diploma or equivalent and at least 1 year of Technical Support experience.
Knowledge and ability to utilize computers and related technology efficiently.

Preferred Qualifications

Basic iOS/Android support.
CompTIA A+ Certification.
Linux platforms.
Tier 1 Apple certifications.

Essential Functions

Physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use telephone, business machines (including computers and printers); vision sufficient to read printed and online materials including knowledge base articles (KBA's), work reference materials, troubleshooting guides; hearing sufficient to conduct in person and telephone conversations; speaking ability in an understandable voice with sufficient volume to be heard in normal conversational distance, on the telephone; emotional ability to work respectfully and professionally with team mates and customers in a fast paced and at times stressful situations; physical agility to push/pull, squat, twist, turn, bend, stoop to reach overhead; physical mobility sufficient to move about the work environment (office, district) and drive an automobile; physical strength sufficient to lift 40 pounds; physical stamina sufficient to sit for prolonged periods of time; physical tolerance to be exposed to air conditioned space; mental acuity to collect and interpret data, define and solve common problems. Regular and consistent attendance is required.

Benefits

CRI Advantage provides flexible benefit packages to fit employee and family needs. Benefits are effective from the first day of employment. Medical (PPO and HDHP plans), Dental, Vision, STD, LTD, Life and AD&D Access to Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Paid Time Off (PTO) accruals, Paid Holidays, and for some roles – sick leave 401(k) with employer match Employee Assistance Program (EAP) Discount Rewards Program.

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Refine Your Search

field services technician i jobs in idaho falls, id

Field Services Technician I

Part-Time Field Vacancy Technician

Behavioral Intervention Specialist

Garage Door Sales Representative

Intervention Specialist PART TIME OR FULL TIME

Military Service - U.S. Air National Guard, Airlift/Special Mission Aircraft Maintenance

MedTech Field Service Technician - Part-Time - Pocatello/Idaho Falls, ID

Experienced HVAC Lead Install Technician

Military Service - U.S. Air National Guard, Aerospace Medical Service

Network Field Technician

Field Service Technician -Idaho Falls, ID

Probation Tech

CBRS Worker/Case Management

Central Office Installer (Levels 1–4)

FIELD SERVICE TECH - MINING EQUIPMENT

Residential HVAC Installer

Temporary Harvest Inspector- Idaho Falls

Field / Install Technician - Idaho Falls, ID

Field Service Technician

Environmental Technician

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