Top 842 Front desk agent Jobs in Il

Guest Service Representative
Hiltons at McCormick Place —Chicago, IL
- $26.50 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Clerk
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
14d
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
5d
Front Desk Agent
Marriott International, Inc —Chicago, IL
- $26.39 an hour
- Full-time
1d
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
Guest Service Representative
Hampton Inn & Suites Chicago-Downtown —Chicago, IL
- $26.63 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
13d
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Reservations Coordinator
Study Hotels —Chicago, IL
- $25 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Paid holidays
- Health insurance
Quick Apply
14d
Medical Front Desk Receptionist
Midwest Orthopaedics at RUSH —Chicago, IL
- $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Commuter assistance
- Health savings account
Quick Apply
Front Desk Supervisor - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $26 an hour
- Mid-level
- 3 years
- Hotel
- Free parking
Full-Time Hotel Arista Front Desk Agent
CityGate Hospitality —Naperville, IL
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- Microsoft Outlook
- Ability to walk for extended periods
- Paid jury duty
- Paid parental leave
Quick Apply
7d
Front Desk Agent
Warwick Allerton Chicago —Chicago, IL
- $21 - $23 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Service Agent
Nobu Hotel Chicago —Chicago, IL
- $21.45 - $25.20 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Sanitation
Quick Apply
2d
(PT) Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Part-time
- Sales
- Writing skills
- Basic math
Front Office Coordinator
Shady Oak Dental —Forreston, IL
- $18 - $23 an hour
- Full-time
- Dental office
- Administrative experience
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
9d
Bilingual Front Desk Receptionist
ARMStrong Insurance Services —Itasca, IL
- $19 - $20 an hour
- Full-time
- Bilingual
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
1d
Dental Assistant / Front Desk
Bay Hill Dental —Huntley, IL
- $20 - $23 an hour
- Part-time
- Dental office
- In-person
- Entry level
Quick Apply

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front desk agent jobs near il

Guest Service Representative

Hiltons at McCormick Place -
Chicago, IL

Quick Apply

Job Details

Part-time
$26.50 an hour

Benefits

Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Hotel and travel discounts at worldwide destinations!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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Refine Your Search

front desk agent jobs in il

Guest Service Representative

Front Desk Clerk

Residential Front Office Agent

Front Office Agent

Front Desk Agent

Reservations Agent

Guest Service Representative

Front Desk Agent

Concierge Guest Services

PT Guest Service Agent - The Hoxton, Chicago

Reservations Coordinator

Medical Front Desk Receptionist

Front Desk Supervisor - Hotel Indigo Naperville Riverwalk

Full-Time Hotel Arista Front Desk Agent

Front Desk Agent

Guest Service Agent

(PT) Agent Front Desk

Front Office Coordinator

Bilingual Front Desk Receptionist

Dental Assistant / Front Desk

I want to receive the latest job alert for front desk agent in il

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the smiling face of hospitality...front and center

What's in it for you…

About this job...

What you'll be doing...

Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

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