NOW SEEKING Collections Specialist/Account Managers for Chicago Acceptance!
$72,000-$85,000+/year (based on exp/skill)
**BILINGUAL-FLUENT in SPANISH & ENGLISH REQUIRED**
Chicago Acceptance is a successful long-standing auto finance company that has been serving the Waukegan, Elgin & Joliet metro and surrounding areas since 2009. Positivity, honesty and integrity are the core values of our company.
As a result of continued growth and increasingly high customer demand, we have an immediate need for additional proactive, motivated and experienced Collections Account Managers!
We Offer:
- COMPETITIVE PAY!
- Earn $72,000 to $85,000+/yr! (based on skills/exp)
- $20/hr to $30/hr (based on exp/skills) + TONS of BONUSES
- 5 Day/40 Hr Work Week! (Must have availability for rotating Saturdays, Closed Sundays, and Off either Tue, Wed, or Thur!)
- FLEXIBLE SHIFTS tailored to YOU! (hours fall between Mon-Fri 9am-7pm and Sat 9a-6pm)
- Employee Discounts
- Professional Development Assistance and On-Going Training
- Paid Time Off- Vacation, Holiday, Sick Time
- 401k Plan w/ a Match (up to 12%)
- Retirement Planning
- Disability Insurance
- Health Insurance
- Dental Insurance
- Company Apparel
- Solid Job Security With a Long-Standing Organization in Business since 2009
- Great Work Environment with a Supportive Management Team to Ensure Your Success
- Great Opportunities for Advancement
Job Responsibilities:
- Manage collections on a portfolio of sub-prime auto finance receivables
- Make outbound calls to customers to obtain payment on past due payments
- Take inbound calls from customers related to taking/scheduling payments, updating customer information, and other customer service inquiries
- Ensure delinquency and charge-off goals are obtained
- Proactively monitor accounts and address a variety of issues
- Provide excellent customer service to our customers
- Other duties as assigned
What We are Looking for:
- 3+ Years Collections experience Preferred
- Bilingual-Fluent in both Spanish & English Required
- Must be at least 24 years of age
- High School Degree, GED, or College Degree Preferred
- Available to work Rotating Saturdays
- Available to work sometimes until 7pm
- Proficient in legal collections and repossession procedures
- First-party collections experience is a PLUS
- People skills, relationship & rapport building skills
- Strong communication skills, both verbal and written
- A problem solver; ability to develop a plan to get customer back on track with payments
- Strong customer service skills - friendly, professional
- Good phone skills; ability to make large number of phone calls and answer multiple calls
- Good computer skills
- Well organized with the ability to multi-task
- History of longevity of employment
APPLY NOW for a GREAT NEW CAREER!
Please APPLY and CALL 844-865-2193 to set an in-person interview appointment. Please submit your resume/interest and be sure to include your current contact information with your application.
NO WALK-INS PLEASE-APPOINTMENTS ARE REQUIRED.
Chicago Acceptance
6231 N. Western Ave
Chicago, IL 60659
- Applicants Must Be at least 24 Years of Age
- Must Be Authorized to Work in the U.S.
Experience in the following industries is a plus/Keywords/Skills: Aaron’s, Account Issues, Account Management, Account Manager, Account Sales, Accounts Receivable, ACH, ACH Funds, Appointment Setter, Auto Billing, Auto Collections, Auto Finance, Auto Financial Services, Auto Financing, Auto Loan, Auto Loans, Automotive Billing, Automotive Collections, Automotive Finance, Automotive Financial Services, Automotive Financing, Background Checks, Bilingual, Billing Issues, Business Development Center, Business to Business Sales, Buy Her-Pay Here, Buy Here Pay Here, Buy Here/Pay Here, Call Center, CDCP, Cellular Phone Sales, Certified Debt Collection Professional, CIP, Collateral, Collection Efforts, Collection Industry Professional, Collection Issues, Collections, Collections Account, Collections Account Manager, Collections Accounts, Collections Agent, Collections Representative, Collections Specialist, Commercial Sales, Commission Sales, Computer Skills, Conflict Resolution, Consumer Collections, Courts, Credit Card Calling, Credit Card Calls, Credit Card Collections, Credit Reports, CRM, Customer Accounts, Customer Issues, Customer Relationship Management, Customer Service Representative, Debt Collection, Debt Repayment, Default, Delinquencies, Delinquent, Delinquent Accounts, Dialer System, Due Balances, F&I, F&I Manager, FDCPA, Finance Manager, Financial Sales, Franchise Dealer, Garnishments, Hospitality Industry, Inbound Calls, Independent Dealer, Inside Sales, Insurance Sales, Internet Sales, Legal Action, Loan Debt, Negotiate Payments, Negotiating, Negotiation, Outbound Calls, Outside Sales, Overdue Accounts, Overdue Payments, Party Collections, Past Due Accounts, Past Due Balances, Payment Arrangements, Payment Options, PCS, People Skills, Phone Etiquette, Phone Skills, Professional Collection Specialist, Recovery, Relationship Management, Rent to Own, Rent-a-Center, Repayment Schedules, Repo, Repossession, Repossessions, Sales Manager, Sales Skills, SAP, Scheduling, Skip Trace, Skip Tracing, Skiptrace, Skiptracing, Spanish, State Laws, Student Loans, Sub Prime Financing, Sub Prime Lending, Subprime Financing, Subprime Lending, Subprime Loans, Telemarketing, Telephone Sales, Used Cars, Wage Garnishment, etc.
Job Type: Full-time
Pay: $72,000.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Application Question(s):
- If offered the position, are you able to reliably commute to Chicago, IL 60659 for this position?
- Although not necessarily required, do you possess a valid US Driver's License at this time?
- Do you have Reliable Transportation to our location?
- This position requires that you are fluent in Spanish & English. Are you fluent in both languages, both verbal and written?
- How many years of COLLECTIONS experience do you have? If so, in what industry/industries?
- Are you knowledgeable in legal collections and repossession procedures? Explain below.
- Do you have any CALL CENTER experience or HIGH VOLUME CALL experience? If so, please explain briefly below.
- Does your resume/application/profile reflect CURRENT, up to date employment? If your most CURRENT employer information is missing, please provide the information that is missing, here (Employer Name, Dates of Employment, Job Title, Brief list of Responsibilities).
Work Location: In person
