Top 13 Emergency telecommunicator Jobs in Illinois

Emergency Telecommunicator
McLean County, IL —McLean, IL
- $26.15 an hour
- 8 hour shift
- 18 years or older
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
METCAD 9-1-1 Interest Form
City of Champaign, IL —Urbana, IL
- Overtime
- High school diploma or GED
- Driver's License
- US work authorization
Dispatcher
Amentum —South Pole, IL
- Full-time
- Background check
- Microsoft Outlook
- Heavy lifting
- On-the-job training
Dispatch
Medstar Ambulance —Sparta, IL
- CPR Certification
- BLS Certification
- High school diploma or GED
Quick Apply
Public Safety Telecommunicator
University of Illinois Urbana-Champaign —Urbana, IL
- $25.80 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- University
- Health insurance
- Dental insurance
7d
Public Safety Telecommunications
Advocate Aurora Health —Park Ridge, IL
- $21.85 - $32.80 an hour
- Overtime
- Hospital
- Computer literacy
- English
10d
Part-Time Telecommunicator
Parkland College —Champaign, IL
- $19.54 an hour
- Overtime
- High school diploma or GED
- Math
- University
Telecommunicator
RURALMED LLC —Saint Elmo, IL
- $17 - $23 an hour
- Weekends as needed
- Computer literacy
- Windows
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
Police Officer
Governors State University —University, IL
- $27.19 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Driver's License
- Paid time off
9d
Police Sergeant - Testing Only
University of Illinois Urbana-Champaign —Urbana, IL
- $45.98 an hour
- Online Application
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Sr Software Engineer, AI Agent Platform
Motorola Solutions —Illinois
- $140,000 - $160,000 a year
- Full-time
- Remote
- Azure
- 5 years
- AWS
- Paid parental leave
- Employee stock purchase plan
6d

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METCAD 9-1-1 Interest Form
City of Champaign, IL —Urbana, IL
Receive and manage emergency and non-emergency calls while maintaining professionalism and composure in high-stress or emotionally intense situations.
Public Safety Telecommunications
Advocate Aurora Health —Park Ridge, IL
Receives emergency and non-emergency calls from team members, public, Public Safety/Security staff, law enforcement, and others via telephone, radio, and…
$21.85 - $32.80 an hour
10d

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Emergency Services Dispatcher
US Defense Logistics Agency —Whitehall, OH
Within one year, incumbent must obtain and maintain Cardio Pulmonary Resuscitation (CPR) certification and Emergency Medical Dispatch (EMD) certification.
$47,383 - $61,598 a year
10d

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Emergency Telecommunicator

McLean County, IL
McLean, IL

Apply Now

Job Details

Full-time
$26.15 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Typing

Full Job Description

Starting Salary: $26.1488/hr. ($54,389.50 annually)

Shift differential for 2nd and 3rd shift

Metcom 9-1-1 Dispatch Center is a multi-jurisdictional emergency communications center located in Bloomington, IL serving the McLean County Sheriff’s Department, Town of Normal Police and Fire/EMS, along with multiple rural police and fire/EMS agencies.

General Overview:

The primary function of a Telecommunicator (TC) is to answer emergency and non-emergency calls for assistance and information. Metcom Telecommunicators must work varied hours, including night, weekend and/or holiday shifts in a 24-hour operational setting. The existing 40-hour work week is structured around an 8-hour shift, which is determined by coverage requirements, and is accompanied by two combined days off. Shifts begin at 7:00a.m., 3:00p.m., and 11:00p.m. and are determined through bi-annual shift bidding based on seniority.

Thank you for your interest in joining our team. Please note that we will review all applications thoroughly and will reach out directly to candidates selected for the next steps. We kindly request that you refrain from contacting us regarding the status of your application.

Benefits

Proven career path
Medical, Dental and Vision Insurance
Medical Member Rewards Program
Health Savings Account (HSA)
Flex Spending Account (FSA)
Dependent Spending Account (DSA)
Supplemental Insurance: Life, Critical Illness and Accident
County provided Life Insurance for employee ($20,000)
Illinois Municipal Retirement Fund (IMRF Pension)
Paid time off: vacation days, personal days, sick days, holidays
Paid overtime & Comp time available
Identity Protection (Life Lock)
Charitable Giving
Employee Assistance Program

Essential Duties and responsibilities include but are not limited to:

Must evaluate and process requests for emergency and non-emergency service in a prompt, courteous, and efficient manner using computers, multi-line telephone, radio, and 911 systems.
Coordinate emergency response by dispatching police, fire/EMS, and other services, prioritizing calls, entering data into a CAD system, monitoring responder status, and documenting call details.
Remain calm under pressure while managing multiple tasks efficiently and accurately during high-stress emergency situations.
Gather vital information from distressed or challenging callers to accurately determine the nature and location of emergencies, ensuring an effective and timely response.
Provide timely and effective assistance to citizens and partner agencies, ensuring every interaction upholds the highest standards of public service.
Follow policies, procedures, directives, and orders.
Be familiar with county/city addressing, ability to read a map, and utilize location software.
Monitor and operate various communications systems, including computer-aided dispatch system (CAD), record management system (RMS), telephone, and radio.
Activate alerting systems for Fire/EMS agencies.
Accept and relay all messages from the scene of an incident.
Test communications equipment to ensure serviceability and report all malfunctions.
Utilize various law enforcement computer systems to access and disseminate information legally.
Provide pre-arrival and post-dispatch instructions to callers by utilizing Emergency Medical and Emergency Fire Dispatch protocols.
Maintain contact with the callers, document incidents accurately, and ensure appropriate assistance based on the urgency and nature of the situation.
Maintain activity logs, codes, warrants, and other files for entry into the appropriate computer systems.
Maintain confidentiality of sensitive information.

Knowledge, Skills and Abilities:

Knowledge of public safety communications equipment and dispatch operations preferred but not required
Proficiency in operating computer aided dispatch (CAD) systems and other related technology
Strong oral and written communication skills
Ability to remain calm and focused under pressure
Active listening and problem-solving skills
Ability to prioritize tasks and manage multiple responsibilities simultaneously
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Ability to establish and maintain effective working relationships with superiors, officials, departments, other government entities, and the public

Qualifications:

Applicants must possess a high school diploma or GED
Must be 18 years of age at time of hire
Must possess a valid photo ID or IL driver’s license
Applicants must be able to accurately type at least 35 wpm
Applicants must pass a background investigation, pre-employment drug screening, and hearing test

Certifications and Licenses:

Qualified candidates must be able to obtain and maintain the following certifications and licenses.

APCO Public Safety Telecommunicator (PST)
Law Enforcement Agency Data System Certification (LEADS)
IAED Priority Dispatch Emergency Medical Certification (EMD)
IAED Priority Dispatch Emergency Fire Dispatch Certification (EFD)
Illinois Department of Public Health EMD state license

How to Apply

If applying through a third party job board, please fill out an application via McLean County Government’s Job Board located at https://www.mcleancountyil.gov/2068/Jobs

Confidentiality of your application is maintained upon request.

McLean County Government is proud to be an Equal Opportunity Employer.

Exempt : No

Type : FT Employee

Department : MetCom

Location : 10

Apply Now

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emergency telecommunicator jobs in illinois

Emergency Telecommunicator

METCAD 9-1-1 Interest Form

Dispatcher

Dispatch

Public Safety Telecommunicator

Public Safety Telecommunications

Part-Time Telecommunicator

Telecommunicator

Police Officer

Police Sergeant - Testing Only

Sr Software Engineer, AI Agent Platform

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Essential Duties and responsibilities include but are not limited to:

Knowledge, Skills and Abilities:

Qualifications:

Certifications and Licenses:

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