Top 172 Front of house shift supervisor Jobs in Illinois

Front Desk Supervisor
Pyramid Hotel Group —Chicago, IL
- $29.05 an hour
- Weekends as needed
- Sales
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
12d
Front Desk Supervisor
The Westin Michigan Avenue Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Front of House Utility Runner | Part-Time | McCormick Place Convention Center
Oak View Group —Chicago, IL
- $28.01 an hour
- Part-time
- Hospitality
- Basic math
- English
Front Of House Shift Supervisor
Chick-fil-A —Wheaton, IL
- $18 - $22 an hour
- Part-time
- 18 years or older
- No education required
- Mid-level
- Health insurance
- Opportunities for advancement
Quick Apply
Front Desk Supervisor
Sonesta —Chicago, IL
- $28 - $29 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
7d
Domestic Violence Advocate
FREEDOM HOUSE —Kewanee, IL
- $20 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- 403(b) matching
- Health savings account
Quick Apply
Hourly Supervisor
GENDA Americas —Schaumburg, IL
- $22 - $24 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
13d
Pet Hotel-Dog Guest Services Shift Lead Walk-In Interviews 8/1 & 8/4 11a-1p
Wag Hotels —Chicago, IL
- $19.55 - $21.05 an hour
- 8 hour shift
- In person
- Background check
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
3d
Front of House Manager
Chick-fil-A —Chicago, IL
- Part-time
- No education required
- Customer service
- Mid-level
Quick Apply
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
The Forester by Hyatt —Lake Forest, IL
- $25.50 - $29.25 an hour
- Full-time
- Sales
- Inventory management
- Ability to walk for extended periods
- 401(k)
- Paid time off
Quick Apply
Front of House Supervisor
The Publican —Chicago, IL
- $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
Quick Apply
9h
Front of House Supervisor - Private Dining
Avec —Chicago, IL
- $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
Quick Apply
9h
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
11d
Rooms Operations
The Blackstone Hotel —Chicago, IL
- $63,000 - $66,000 a year
- Day shift
- Sanitation
- English
- Research
- Paid holidays
- Disability insurance
Quick Apply
9d
Front Office Supervisor
Hyatt House Evanston —Evanston, IL
- $21 - $23 an hour
- Full-time
- Sales
- Inventory management
- Ability to walk for extended periods
- Paid time off
- 401(k) matching
Quick Apply
Guest Services Supervisor -Sheraton Northbrook Hotel, IL
Hotel Equities —Northbrook, IL
- $23 - $25 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
10d
Operations Supervisor
Misfits Market —Chicago, IL
- $65,000 - $75,000 a year
- 8 hour shift
- Inventory management
- Mid-level
- Ability to lift 50 pounds
- Commuter assistance
- Paid holidays
Quick Apply
Shift Supervisor
Zanies Comedy Club Rosemont —Rosemont, IL
- From $25 an hour
- Part-time
- Customer service
- Computer literacy
- Mid-level
- 401(k)
- Paid time off
Quick Apply
7d

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Front Desk Supervisor

Pyramid Hotel Group -
Chicago, IL

Apply Now

Job Details

Full-time
$29.05 an hour
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Location: Chicago, Illinois, 60603

Job Type: Full time

Category: Rooms

Job ID: R0064668

$29.05 - $29.05

widget: Regular

The Midland Hotel Chicago

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Midland Hotel, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees. At The Midland Hotel, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The MIdland Hotel. Take the first step towards a rewarding career by applying today. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.

What you will have an opportunity to do:

We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Supervise daily shift process ensuring all team members adhere to standard operating procedures
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
Maintain the Sundries shop, keeping up with inventory and ordering as necessary
Training all new Front Desk Agents to provide exceptional customer service
Promote and sell special hotel programs
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
Be knowledgeable of all emergency procedures and policies
Maintain house bank
Communicate all pertinent information to manager on duty
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
Assist other departments as needed

What are we looking for?

Qualifications:

Must be available to work a flexible schedule to include nights, overnights, weekends and holidays
High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift

Compensation:

$29.05

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Apply Now

Refine Your Search

front of house shift supervisor jobs in illinois

Front Desk Supervisor

Front Desk Supervisor

Front of House Utility Runner | Part-Time | McCormick Place Convention Center

Front Of House Shift Supervisor

Front Desk Supervisor

Domestic Violence Advocate

Hourly Supervisor

Pet Hotel-Dog Guest Services Shift Lead Walk-In Interviews 8/1 & 8/4 11a-1p

Front of House Manager

Front Desk Agent

Front Office Manager

Front of House Supervisor

Front of House Supervisor - Private Dining

Front Desk Agent

Reservations Agent

Rooms Operations

Front Office Supervisor

Guest Services Supervisor -Sheraton Northbrook Hotel, IL

Operations Supervisor

Shift Supervisor

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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