Top 3782 Hospitality service support Jobs in Illinois

Guest Experience & Hospitality Supervisor
McDermott Will & Emery —Chicago, IL
- $83,000 - $105,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Reservations Coordinator
Study Hotels —Chicago, IL
- $25 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Paid holidays
- Health insurance
Quick Apply
Client Experience Coordinator
Sunkissedandmoonlitravel —Chicago, IL
- Full-time
- Remote
- Travel
- Organizational skills
- Computer skills
Quick Apply
14d
Guest Experience & Hospitality Coordinator
McDermott Will & Emery —Chicago, IL
- $62,000 - $78,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Assistant General Manager
Beatrix —Chicago, IL
- $70,000 - $90,000 a year
- Weekends as needed
- Sales
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Restaurant Manager
Ema —Glenview, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Assistant General Manager
Lettuce Entertain You Restaurants —Chicago, IL
- $70,000 - $90,000 a year
- Weekends as needed
- Sales
- Administrative experience
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Assistant Restaurant Manager
Dunkin' —Lake Forest, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Restaurant Supervisor
TE'AMO X Lao Sze Chuan —Evanston, IL
- From $17 an hour
- Part-time
- Background check
- Hospitality
- Sales
- Paid training
- Paid time off
Quick Apply
Restaurant Manager
Dunkin' —Norridge, IL
- Full-time
- 18 years or older
- No education required
- English
Quick Apply
Assistant Restaurant Manager
Dunkin' —Buffalo Grove, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Restaurant Manager
Dunkin' —Lake Forest, IL
- Full-time
- 18 years or older
- No education required
- English
Quick Apply
Restaurant Manager
Dunkin' —Long Grove, IL
- Full-time
- 18 years or older
- No education required
- English
Quick Apply
Bartender or Server
The Busted Cup Taproom & Meat Market —Macomb, IL
- From $15 an hour
- Part-time
- Bar
- Restaurant
- Entry level
- Paid training
- Employee discount
Quick Apply
General Manager
Steak 'n Shake Forsyth —Forsyth, IL
- $65,000 - $80,000 a year
- Full-time
- 18 years or older
- Mid-level
- 3 years
- Paid training
- Health savings account
Quick Apply
Restaurant Manager
Dunkin' —Melrose Park, IL
- Full-time
- 18 years or older
- No education required
- English
Quick Apply
General Manager
Steak 'n Shake East Peoria —East Peoria, IL
- $65,000 - $80,000 a year
- Full-time
- 18 years or older
- Mid-level
- 3 years
- Paid training
- Health savings account
Quick Apply
Barista PRN
The Garlands of Barrington —Barrington, IL
- $16.50 an hour
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Cash register
- Paid holidays
- Disability insurance
Quick Apply
General Manager– Retail/ Cafe Food & Beverage Operations
Confidential —Chatham, IL
- $70,000 - $75,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
8d
Assistant Restaurant Manager
Dunkin' —Norridge, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply

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Guest Experience & Hospitality Supervisor

McDermott Will & Emery -
Chicago, IL

Apply Now

Job Details

Full-time
$83,000 - $105,000 a year

Qualifications

Vendor relationship building
Task prioritization
Video conferences (communication methods)

Full Job Description

Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work.

At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office.

With us, you’ll find:

A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!

Enthusiasm for all perspectives: We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.

Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.

Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.

Job Description:

Position Summary:

The Guest Experience Supervisor is responsible for overseeing the daily operations of the firm’s front office, conference center, and hospitality services to ensure a seamless and professional experience for our internal and external clients. This role provides direct supervision to the Hospitality Supervisor, Guest Experience & Hospitality Coordinators and front-line staff, ensuring service excellence, operational efficiency, and adherence to firm policies. The Guest Experience Supervisor serves as the primary point of contact for escalations, coordinates cross-functional support, and implements best practices to enhance workplace services.

This role requires a hands-on, service-oriented leader with excellent communication skills, strong organizational abilities, and the capacity to manage multiple priorities effectively. The Guest Experience & Hospitality Supervisor plays a key role in maintaining a welcoming and high-performing workplace environment.

Essential Functions and Responsibilities:

Supervise and support Guest Experience & Hospitality Coordinators and other front-line staff, providing guidance, training, and day-to-day direction to maintain high service standards.
Oversee front office and conference center operations, ensuring that all interactions, spaces, and services reflect the firm’s professional image.
Assist in developing and enforcing policies and procedures to improve efficiency and workplace experience services.
Ensure the capturing and tracking of dietary restrictions and hospitality notes in the firm’s Client Management Software.
Act as the primary escalation point for front office, conference services, and hospitality-related concerns, ensuring prompt and professional resolution.
Ensure seamless coordination of conference room scheduling, catering, audio-visual support, and guest office assignments.
Collaborate with HR, Facilities, and IT teams to facilitate smooth office operations, including onboarding support for new employees and visiting professionals.
Monitor vendor relationships and service agreements related to catering, office supplies, and hospitality services, ensuring service quality and cost-effectiveness.
Assist with budget monitoring for front office and hospitality operations, ensuring responsible cost management.
Oversee inventory management for hospitality supplies, ensuring timely replenishment and availability.
Gather and implement feedback to continuously enhance service quality and the overall workplace experience.
Ensure compliance with firm policies, security protocols, and building regulations for all visitors and operational functions.
Stay informed about industry best practices in workplace hospitality and guest experience, suggesting improvements where applicable.

Job Specifications:

Bachelor’s degree preferred
At least five (5) years of related work experience in a law firm, professional services, or hospitality environment
Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Knowledge of videoconference systems
Ability to handle confidential and sensitive information with the appropriate discretion
Strong written and verbal communication skills
Strong organizational skills
Strong client service skills
Ability to work under minimal supervision
Ability to work in a fast paced, time-critical environment; handling multiple priorities

Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.

Target Hiring Range $83,000 - $105,000

Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWS provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.

#LI-EF1

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
Employee must occasionally lift up to twenty (20) pounds

Work Environment:

Typical indoor office environment

Disclaimer:

The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.

Apply Now

Refine Your Search

hospitality service support jobs in illinois

Guest Experience & Hospitality Supervisor

Reservations Coordinator

Client Experience Coordinator

Guest Experience & Hospitality Coordinator

Assistant General Manager

Restaurant Manager

Assistant General Manager

Assistant Restaurant Manager

Restaurant Supervisor

Restaurant Manager

Assistant Restaurant Manager

Restaurant Manager

Restaurant Manager

Bartender or Server

General Manager

Restaurant Manager

General Manager

Barista PRN

General Manager– Retail/ Cafe Food & Beverage Operations

Assistant Restaurant Manager

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