Top 1313 Hotel Jobs in Illinois

Telephone Operator
Marriott International, Inc —Chicago, IL
- $27.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
11d
Front Desk Agent
Hyatt Centric Chicago Magnificent Mile —Chicago, IL
- $24.00 - $24.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
10d
Housekeeper
Marriott International, Inc —Chicago, IL
- $25.15 - $25.75 an hour
- Full-time
- Hotel
- Entry level
- Under 1 year
Guest Service Representative
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- From $29 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Reservations Agent - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $24 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
4d
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Administrative Assistant
Marriott International, Inc —Chicago, IL
- $29.59 - $30.34 an hour
- Full-time
- Word processing
- Hotel
- Typing
4d
Room Attendant | Part-Time
Omni Hotels & Resorts —Chicago, IL
- $25.90 an hour
- Part-time
- Hotel
- Ability to stand for extended periods
- Entry level
- Opportunities for advancement
Quick Apply
Housekeeping Aide
Marriott International, Inc —Chicago, IL
- $22.70 an hour
- Full-time
- Hotel
- Entry level
- Disability insurance
- Paid time off
6d
Stocker
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- From $26.50 an hour
- Full-time
- High school diploma or GED
- Entry level
Quick Apply
4d
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
6d
PT Room Attendant
Hotel Zachary at Gallagher Way —Chicago, IL
- $26.69 an hour
- Part-time
- Background check
- Pass drug screening
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Guest Service Agent (Full Time) - Hilton Chicago O'Hare Airport
Hilton —O'hare International Airport, IL
- $24 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d
FT Houseperson
Hotel Zachary at Gallagher Way —Chicago, IL
- $26.69 an hour
- Weekends as needed
- Background check
- Inventory management
- Pass drug screening
- Health insurance
- Dental insurance
Hyatt Sales Force Meetings & Events - Sales Coordinator (Remote)
Hyatt Corporate Office —Chicago, IL
- $26.66 - $30.76 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
5d
Assistant Director of Operations
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $85,000 a year
- Mid-level
- Hotel
- Training & development
- 401(k) matching
Quick Apply
4d
Steward
Hotel Zachary at Gallagher Way —Chicago, IL
- $24.11 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Spa Attendant
Marriott International, Inc —Chicago, IL
- $23.27 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Housekeeping Attendant
Marriott International, Inc —Schaumburg, IL
- $20.75 - $21.75 an hour
- Part-time
- Hotel
- Entry level
- Under 1 year
13d

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Telephone Operator

Marriott International, Inc -
Chicago, IL

Apply Now

Job Details

Full-time
$27.76 an hour
11 days ago

Qualifications

Employee relationship building

Full Job Description

Additional InformationOpen Availability, weekends and holidays availability preferred.
Job Number26109222
Job CategoryRooms & Guest Services Operations
Location401 E Upper Wacker Dr, Chicago, Illinois, United States, 60601
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $27.76-$27.76 per hour

POSITION SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel jobs in illinois

Telephone Operator

Front Desk Agent

Housekeeper

Guest Service Representative

Reservations Agent - Waldorf Astoria Chicago

Front Desk Agent

Administrative Assistant

Room Attendant | Part-Time

Housekeeping Aide

Stocker

Reservations Agent

PT Room Attendant

Guest Service Agent (Full Time) - Hilton Chicago O'Hare Airport

FT Houseperson

Hyatt Sales Force Meetings & Events - Sales Coordinator (Remote)

Assistant Director of Operations

Steward

Spa Attendant

Front Office Agent

Housekeeping Attendant

I want to receive the latest job alert for hotel in illinois

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