Top 587 Patient representative Jobs in Illinois

Patient Engagement Representative (Healthcare)
Vitae Health Systems —Chicago, IL
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Bilingual
- Skilled nursing facility
- Sales
- Mileage reimbursement
Quick Apply
Solutions Center Representative - Part Time - Remote
Experity, Inc —Illinois
- From $15.75 an hour
- Part-time
- Remote
- High school diploma or GED
- Travel
- Computer skills
- Health insurance
- Dental insurance
2d
Patient Service Representative I
Ann & Robert H. Lurie Children’s Hospital of Chicago —Chicago, IL
- $19.00 - $28.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- HIPAA
- 403(b) matching
- Paid parental leave
1d
Pharmacy Care Representative - Work From Home Illinois
CVS Health —Illinois
- $17.00 - $31.30 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
Patient Service Representative - CTI Clinic Full time Days
Northwestern Memorial Healthcare —Chicago, IL
- $18.64 - $26.10 an hour
- Full-time
- Bilingual
- Background check
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
9d
Patient Access Representative
TOUCHETTE —Sauget, IL
- $17.95 - $26.93 an hour
- Full-time
- Hospital
- Ability to climb stairs
- High school diploma or GED
Quick Apply
7d
Patient Services Representative, Rheumatology Clinic, Full Time, Day Shift
UChicago Medicine —Illinois
- Full-time
- Hospital
- High school diploma or GED
- Clinic
Patient Access Representative
UChicago Medicine AdventHealth La Grange —La Grange, IL
- $16.97 - $27.15 an hour
- Part-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Patient Service Representative - Ophthalmology Full-time
Northwestern Memorial Healthcare —Chicago, IL
- $18.64 - $26.10 an hour
- Full-time
- Bilingual
- Background check
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
7d
Patient Scheduling Representative - Oncology - Days
Endeavor Health —Niles, IL
- $20.69 - $30.00 an hour
- Part-time
- Anatomy knowledge
- Medical office experience
- High school diploma or GED
- Free parking
- Wellness program
Patient Service Representative
Advocate Aurora Health —West Dundee, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Computer skills
- 1 year
11d
Admitting Representative
Gateway Regional Medical Center —Granite City, IL
- $17.50 - $26.24 an hour
- Full-time
- Hospital
- High school diploma or GED
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Patient Service Representative-Immediate Care Center Crystal Lake Part Time Days
Northwestern Memorial Healthcare —Crystal Lake, IL
- $18.64 - $26.10 an hour
- 8 hour shift
- Bilingual
- Background check
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
8d
Patient Access Representative II
Endeavor Health —Glenview, IL
- $19.89 - $28.84 an hour
- Full-time
- Acute care
- Customer service
- High school diploma or GED
- Free parking
- Wellness program
14d
Patient Service Representative PSR
Advocate Aurora Health —Chicago, IL
- $19.80 - $29.70 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
17h
Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)
Advocate Aurora Health —Oak Lawn, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Clinic
- Computer skills
11d
Patient Services Representative
Rockford Health Physicians —Rockford, IL
- $16.89 - $25.33 an hour
- Overtime
- HIPAA
- High school diploma or GED
- Cleaning
- Paid parental leave
- Health savings account
Quick Apply
PATIENT REGISTRATION REPRESENTATIVE
ALIVIO MEDICAL CENTER INC —Chicago, IL
- $18.25 - $20.00 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Disability insurance
- Health insurance
Bilingual Insurance Customer Service Representative | $50K$70K+ | Established Allstate Agency | Career Growth
Nicole Hupp & Associates —Aurora, IL
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Service Representative
FurstStaffing —Rockford, IL
- $15.23 an hour
- Monday to Friday
- Spanish
- Basic math
- HIPAA
Quick Apply
7d

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Patient Engagement Representative (Healthcare)

Vitae Health Systems -
Chicago, IL

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Mileage reimbursement

Qualifications

Customer communication
High school diploma or GED
Schedule management
Driver's License
Resident rapport building
Working with individuals from diverse cultural backgrounds

Full Job Description

Location: Field-Based (Chicago Area)

Reports To: Director, Value-Based Care Operations

Salary: $60,000-70,000

Company Overview

We are a multi-specialty healthcare organization dedicated to improving care for residents in skilled nursing facilities. Our clinicians provide essential medical and behavioral health services that support facility care teams and ensure patients receive consistent, high-quality care.

Founded in 2018 and headquartered in Chicago, we partner with skilled nursing facilities across the Midwest and East Coast. Our providers deliver integrated clinical services including internal medicine, psychiatry, psychotherapy, and podiatry, helping facilities meet the complex medical and behavioral health needs of their residents.

Position Overview

The Patient Engagement Representative is a field-based role responsible for executing Vitae Health Systems beneficiary voluntary alignment program across assigned skilled nursing and long-term care facilities. This role reports to the Director, Value-Based Care Operations and operates in close coordination with the VBC Coordinator, who oversees program tracking, submission workflows, and performance reporting.

This individual is the face of Vitae’s value-based care program at the point of care. Their primary responsibility is conducting direct, one-on-one conversations with residents and, where appropriate, their authorized representatives, to explain the voluntary alignment process and support informed decision-making. This role requires exceptional interpersonal skills, comfort navigating clinical environments, and the ability to build trust quickly across diverse patient populations. This is not a clinical role and does not involve medical assessment, care planning, or clinical decision-making of any kind.

The ideal candidate brings a natural ability to connect with people, an outgoing and persistent personality, and the professionalism to operate independently in facility settings with minimal supervision.

Key Responsibilities

Resident Outreach and Engagement

Conduct scheduled and proactive visits to assigned SNF and LTC facilities to meet with residents identified as eligible for voluntary alignment.
Hold direct, one-on-one conversations with residents and/or their authorized representatives to explain the voluntary alignment process, answer questions, and support informed decision-making without pressure or coercion.
Navigate cognitively complex situations appropriately, including identifying when an authorized representative or POA should be engaged and routing those cases through the appropriate program track.
Represent Vitae Health Systems professionally across all facility interactions, maintaining positive relationships with facility staff and leadership.

Voluntary Alignment Form Execution

Present voluntary alignment forms to eligible residents and support completion at the point of care in accordance with CMS guidelines and Vitae program protocols.
Ensure all completed forms are accurate, legible, and properly documented before handoff to the VBC Coordinator for submission processing.
Maintain a working knowledge of CMS voluntary alignment guidelines, including what can and cannot be communicated to residents during the outreach process.
Flag situations that fall outside standard protocol, including residents who decline, defer, or present cognitive impairment concerns, and route them through the appropriate program track.

Field Coordination and Reporting

Document daily visit activity, resident contact status, and form outcomes using designated tracking tools provided by the VBC team.
Communicate regularly with the VBC Coordinator to ensure accurate status tracking and timely escalation of any field issues.
Adhere to assigned facility schedules and coverage priorities set by program leadership.
Participate in team check-ins and program debriefs to share field observations and support continuous improvement.

Additional duties as assigned by program leadership.

Requirements

Required

High school diploma or equivalent required; associate or bachelor’s degree preferred.
Minimum of one (1) year of experience in a field-based, outreach, sales, or direct customer-facing role.
Exceptional interpersonal and communication skills, including the ability to connect with residents and families across diverse cultural and linguistic backgrounds.
Comfortable navigating nursing home, skilled nursing, and long-term care facility environments.
Strong self-management skills with the ability to work independently, manage a daily schedule across multiple facilities, and stay organized without close supervision.
Valid driver's license and reliable personal vehicle required. Daily local travel across multiple facilities is expected. Mileage reimbursement provided in accordance with company policy.

Preferred

Prior experience in a skilled nursing, long-term care, or post-acute care setting in any capacity (social work, community liaison, admissions, patient advocacy, etc.).
Experience in Medicare Advantage sales, Institutional Special Needs Plan (I-SNP) enrollment, or CMS-regulated beneficiary outreach.
Familiarity with value-based care concepts, ACO programs, or healthcare benefit programs for Medicare beneficiaries.
Multilingual ability is a plus given the diverse patient populations served.

Quick Apply

Refine Your Search

patient representative jobs in illinois

Patient Engagement Representative (Healthcare)

Solutions Center Representative - Part Time - Remote

Patient Service Representative I

Pharmacy Care Representative - Work From Home Illinois

Patient Service Representative - CTI Clinic Full time Days

Patient Access Representative

Patient Services Representative, Rheumatology Clinic, Full Time, Day Shift

Patient Access Representative

Patient Service Representative - Ophthalmology Full-time

Patient Scheduling Representative - Oncology - Days

Patient Service Representative

Admitting Representative

Patient Service Representative-Immediate Care Center Crystal Lake Part Time Days

Patient Access Representative II

Patient Service Representative PSR

Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)

Patient Services Representative

PATIENT REGISTRATION REPRESENTATIVE

Bilingual Insurance Customer Service Representative | $50K$70K+ | Established Allstate Agency | Career Growth

Patient Service Representative

I want to receive the latest job alert for patient representative in illinois

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