Top 233 Reservation agent Jobs in Illinois

Reservations Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Free parking
- AD&D insurance
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Customer Service Agent
CAVU Holdings (AMER) Inc. —Chicago, IL
- Call employer
- Remote
- Computer literacy
- Computer skills
- Communication skills
Call Center Agent
SCR Medical Transportation LLC —Chicago, IL
- $17.00 - $17.50 an hour
- Full-time
- High school diploma or GED
- In-person
- 1 year
Quick Apply
Night Audit Desk Agent | Part-Time
Omni Hotels & Resorts —Chicago, IL
- $27.55 an hour
- Part-time
- Mid-level
- Hotel
- Ability to sit for extended periods
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10d
Front Desk Agent
Emily Management LLC —Chicago, IL
- $23 an hour
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Flexible spending account
- Employee assistance program
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Telecommunication Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
4d
Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Weekends as needed
- Sales
- Writing skills
- Basic math
10d
Part-Time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
1d
Front Desk Agent Night Auditor
Holiday Inn Express & Suites Chicago South-Lansing —Lansing, IL
- $15 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid time off
- Employee discount
Quick Apply
Customer Service
GSM Transport Co. —Lemont, IL
- Mid-level
- Office
- 1 year
Quick Apply
Guest Service Representative
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Quick Apply
Lead Airport Agent - Customer Service
Envoy Air Inc. —Chicago, IL
- Weekends as needed
- Microsoft Word
- 18 years or older
- Computer literacy
- Life insurance
Guest Service Representative
DREAMWEAVER HOTELS INC - EMC2 —Chicago, IL
- $24 - $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Commuter assistance
- AD&D insurance
Quick Apply
Front Desk Agent
Atira Hotels —Schaumburg, IL
- $18 - $20 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Courtyard Bloomingdale —Bloomingdale, IL
- $16 - $17 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Resident Service Coordinator - Lincoln Common
Hines —Chicago, IL
- $26 - $34 an hour
- Overtime
- Microsoft Outlook
- Residential
- Ability to climb stairs
8d
Part Time Guest Service Representative
Motel 6 Bridgeview —Bridgeview, IL
- From $17 an hour
- Part-time
- Microsoft Word
- No experience needed
- Hotel
- On-the-job training
- Employee discount
Quick Apply
Civil Engineer - Transportation
Bacon Farmer Workman/Marcum Engineering —Springfield, IL
- From $130,000 a year
- Online Application
- Construction site
- Driver's License
- Travel
- Health savings account
- Paid holidays
Quick Apply
5d
Hotel Front Desk Supervisor
Holiday Inn Express —Elgin, IL
- $14 - $19 an hour
- 8 hour shift
- Hospitality
- Customer service
- Mid-level
- Flexible schedule
Quick Apply

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reservation agent jobs near illinois

Reservations Agent

The Langham Chicago -
Chicago, IL

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Job Details

Full-time
$22.00 - $27.50 an hour

Benefits

Free parking
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Life insurance
Paid sick time
Pet insurance

Qualifications

Customer communication
Customer relationship building
Basic math
Employee relationship building
English
De-escalation techniques
Conflict de-escalation

Full Job Description

Perks

Medical, Dental, Vision, 401K

PRIMARY OBJECTIVE OF POSITION:

To answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Langham’s high standards of quality. To maximize hotel room rates and occupancy using effective up selling and suggestive selling methods. In addition, to support the shared values of the Hotel.

RESPONSIBILITIES AND JOB DUTIES:

Answer the telephone and greet prospective guests in a friendly manner using clear, verbal communication. Take guest inquiries and requests for reservations. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. Promote hotel marketing programs. Assign reservations based on guest preferences and availability.
Read, retrieve, communicate and verify information including confirmation number to caller. Input and retrieve data with routine difficulty using a computer reservation system and utilizing codes for efficiency.
Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Memorize and communicate applicable deposit and guarantee policies as requested. Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.
Enter all Sales bookings and group contracts on a timely basis per the instructions of the Reservations Manager.
Performs routine filing and required report keeping for the department.
Regular attendance in conformance with the standards, which may be established by Langham from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

PHYSICAL DEMANDS:

Ability to lift 20 lbs.

SPECIAL SKILLS REQUIRED:

Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information.
Ability to establish and maintain effective working relationships with employees, customers, and patrons.
Requires sitting for long periods of time in a confined space and in close proximity to other employees to continuously perform essential functions.
Must be fluent in English and have excellent communication skills.
Must be able to receive and process various data statistical information and understand basic mathematical functions.

EDUCATION REQUIRED:

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.

EXPERIENCE REQUIRED:

Prior communications, reservations, hospitality and/or computer experience preferred.

LICENSES OR CERTIFICATES:

None.

SALARY RANGE:

$22.00-$27.50/hour

BENEFITS INCLUDED FOR FULL-TIME COLLEAGUES:

Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
Paid Holidays
Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums)
Basic Life Insurance, AD&D, and Short-Term Disability (company paid)
Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase)
401k plan with Roth option and employer match
Free meals while on duty
Uniforms and cleaning of uniforms (for applicable positions)
Free and discounted hotel stays
Discounted parking
Guidance Resources – company paid benefit for personal counseling

EOE, Including Disability/Veterans

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/chicago/

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Refine Your Search

reservation agent jobs in illinois

Reservations Agent

Customer Service Agent

Call Center Agent

Night Audit Desk Agent | Part-Time

Front Desk Agent

Telecommunication Agent - The Ritz-Carlton

Agent Front Desk

Part-Time Front Desk Agent

Front Desk Agent Night Auditor

Customer Service

Guest Service Representative

Lead Airport Agent - Customer Service

Guest Service Representative

Front Desk Agent

Front Desk Agent

Front Desk Agent

Resident Service Coordinator - Lincoln Common

Part Time Guest Service Representative

Civil Engineer - Transportation

Hotel Front Desk Supervisor

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