Top 540 Senior service coordinator Jobs in Illinois

Senior Coordinator, Complaint & Appeals - Remote
CVS Health —Illinois
- $18.50 - $38.82 an hour
- Full-time
- Remote
- Data analysis skills
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Complaint Appeals, Senior Coordinator - Fully Remote
CVS Health —Illinois
- $18.50 - $38.82 an hour
- Weekends as needed
- Remote
- Research
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
10h
Sat & Sun - Remote Care Coordinator - Chicago, IL
Open Arms & FCS —Chicago, IL
- $28 - $32 an hour
- Part-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
Quick Apply
HR Business Partner
Foley & Lardner LLP —Chicago, IL
- $128,600 - $192,900 a year
- Full-time
- Hybrid work
- Management
- 5 years
- Bachelor's degree
- Work from home
Administrative Assistant
New Insight Engineering —Chicago, IL
- $30 - $34 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
7d
Department Coordinator
Waterton —Chicago, IL
- $70,000 - $80,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior Service Coordinator
Daikin Applied —Romeoville, IL
- $70,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Profit sharing
- Paid holidays
5d
Executive Senior Coordinator
Blue Cross Blue Shield Association —Chicago, IL
- $72,918.22 - $96,290.56 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Director of Educational Assessment
Hospital: Rush University Medical Center —Chicago, IL
- $43.10 - $64.22 an hour
- 8 hour shift
- Medicine
- Analysis skills
- Doctor of Philosophy
Coordinator-Travel and Events, Office of the CEO
Convey —Chicago, IL
- $110,000 - $135,000 a year
- Weekends as needed
- Google Workspace
- Research
- Mid-level
- Health insurance
- Dental insurance
Lead Brand Marketing Coordinator
Kapitus —Chicago, IL
- $68,700 - $110,200 a year
- Full-time
- Remote
- Marketing
- 5 years
- Research
- Commuter assistance
- Paid parental leave
Quick Apply
Executive Director of Learning & Support
National Louis University —Chicago, IL
- $103,021 - $159,682 a year
- Full-time
- 3 years
- Master's degree
- University
- Health insurance
- Paid time off
6d
Nurse Coordinator (RN)
CLARK-LINDSEY VILLAGE —Urbana, IL
- $80,000 - $90,000 a year
- Full-time
- Microsoft Word
- Nursing
- RN License
- Disability insurance
- Health insurance
Safety Coordinator
The State Group Inc —Chicago, IL
- Full-time
- 5 years
- Mid-level
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
6 Month Follow-Up Care Coordinator- Bilingual, Spanish
Senior Services Associates, Inc —Aurora, IL
- $22 - $24 an hour
- Full-time
- Spanish
- Nursing
- RN License
- Paid training
- Mileage reimbursement
Quick Apply
Senior Interior Designer
Harken Interiors —Chicago, IL
- Full-time
- AutoCAD
- Hospitality
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Care Coordinator- Bilingual, Spanish- Aurora
Senior Services Associates, Inc —Aurora, IL
- $22.00 - $26.50 an hour
- Full-time
- Background check
- Spanish
- Nursing
- Paid training
- Mileage reimbursement
Quick Apply
Care Coordinator, Choices for Care Program
North Shore Senior Center —Niles, IL
- $44,000 a year
- Full-time
- Hybrid work
- Skilled nursing facility
- Nursing home
- Hospital
- Paid training
- Continuing education credits
Quick Apply
Regional CS Operation Manager - Midwest
Eletric80 —Chicago, IL
- $120,000 - $140,000 a year
- Full-time
- 7 years
- Up to 50% travel
- Engineering
- Disability insurance
- Health insurance
Director of Value Based Care
PHYSICIANS REVENUE GROUP INC —Downers Grove, IL
- $120,000 - $150,000 a year
- Full-time
- 5 years
- HIPAA
- Bachelor's degree
Quick Apply
10d

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senior service coordinator jobs near illinois

Senior Coordinator, Complaint & Appeals - Remote

CVS Health -
Illinois

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Job Details

Full-time
$18.50 - $38.82 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Research
Policy analysis

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Responsible for Oversight of that that investigates and resolution of appeals scenarios for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. Ensure timely, customer focused response to appeals. Identify trends and emerging issues and report and recommend solutions. Independently coaches others on appeals ensuring compliance with Federal and/or State regulations. Manage control and trend inventory, independently investigate, adapts to changes or revise policy to resolve the most escalated cases coming from internal and external constituents for all products. Responsible for serving as the point of contact for the appeal if there is an inquiry from leadership, compliance and State regulators. Understand and adapt to departmental process and policies. Medicare knowledge is a plus. Fast Turn Around of inventory, collaboration with clinical team and management. Attention to detail is needed and must be able to maintain compliance turn-around times, with accurate case resolution or research. Remain a part of the solution by escalating issues that may impact compliance timeliness. Additional duties as assigned which will include a carrying a modified case load including but not limited to:

Serves as a content model expert and mentor to team regarding Aetna's policies and procedures, regulatory and accreditation requirements.
Ensures work of team meets federal and state requirements and quality measures, with respect to letter content and turn-around time for appeals, complaints and grievances handling.
Independently researches and translates policy and procedures into intelligent and logically written responses for Executive or Senior leaders on escalated cases.
Successfully works across functions, segments, and teams to create, populate, and trend reports to find resolution to escalated cases.
Identify potential risks and cost implications to avoid incorrect or inaccurate responses and/or decisions which may result in additional rework, confusion to the constituents, or legal ramifications.
Additional duties as assigned which will include a carrying a modified case load including but not limited to:-Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria.
Research Standard Plan Design or Certification of Coverage (Evidence of Coverage) relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.
Research claim processing logic to verify accuracy of claim payment, member eligibility data, billing/payment status, prior to initiation of appeal process.
-Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria.
Research Standard Plan Design or Certification of Coverage relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.
Identify and research all components within member or provider/practitioner appeals, complaints and grievance for all products and services.

Required Qualifications

At least 2+ years in one of the following areas: claim platforms, products, and benefits; patient management; product or contract drafting; compliance and regulatory analysis; special investigations; provider relations; customer service or audit experience

Preferred Qualifications

Some Medicare and/or Medicaid knowledge
Experience in reading or researching benefit language
Ability to work in fast paced, high volume environment
Excellent verbal and written communication skills
Excellent organizational skills to handle high inventory which aids in meeting or exceeding metrics
Solution driven and can handle complex issues with accuracy

Education

High School or GED

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

senior service coordinator jobs in illinois

Senior Coordinator, Complaint & Appeals - Remote

Complaint Appeals, Senior Coordinator - Fully Remote

Sat & Sun - Remote Care Coordinator - Chicago, IL

HR Business Partner

Administrative Assistant

Department Coordinator

Senior Service Coordinator

Executive Senior Coordinator

Director of Educational Assessment

Coordinator-Travel and Events, Office of the CEO

Lead Brand Marketing Coordinator

Executive Director of Learning & Support

Nurse Coordinator (RN)

Safety Coordinator

6 Month Follow-Up Care Coordinator- Bilingual, Spanish

Senior Interior Designer

Care Coordinator- Bilingual, Spanish- Aurora

Care Coordinator, Choices for Care Program

Regional CS Operation Manager - Midwest

Director of Value Based Care

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