Top 4885 Technical engineer Jobs in Illinois

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
Cloud Engineering, Advanced
Zebra Technologies —Lincolnshire, IL
- $108,960 - $163,440 a year
- Hybrid work
- Azure
- Computer Science
- System design
- Paid time off
- Parental leave
Special Agent: STEM – Engineering Background
Federal Bureau of Investigation —Chicago, IL
- $103,236 - $133,200 a year
- Full-time
- Engineering
- Mid-level
- Bachelor's degree
- Health insurance
- Retirement plan
Safety Relief Process Engineer - Decatur, IL
ADM —Decatur, IL
- $72,900 - $136,200 a year
- Overtime
- Background check
- Microsoft Excel
- PMP
- Paid parental leave
- Health savings account
Special Agent: STEM – Engineering Background
Federal Bureau of Investigation —Springfield, IL
- $103,236 - $133,200 a year
- Full-time
- Engineering
- Mid-level
- Bachelor's degree
- Health insurance
- Retirement plan
Sr. Forward Deployed Engineer (FDE) - Healthcare & Life Sciences
Databricks —Chicago, IL
- $182,000 - $250,208 a year
- Azure
- 6 years
- System design
SENIOR CONTROLS ENGINEER
Confidential —Chicago Heights, IL
- Urgently hiring
- Windows
- Continuous improvement
- Travel
- Health insurance
- Dental insurance
Quick Apply
6d
Senior Mechanical Engineer IV - Communications
OTTO Engineering —Carpentersville, IL
- $110,000 - $125,000 a year
- Online Application
- 7 years
- Analysis skills
- Mentoring
- Profit sharing
- Health savings account
Electrical Project Engineer
Farnsworth Group —Champaign, IL
- $99,000 - $149,000 a year
- Online Application
- Management
- 8 years
- Business development
- Health savings account
- Disability insurance
Quick Apply
Paint Engineer
Guardian West, Flex-N-Gate —Urbana, IL
- $80,000 - $95,000 a year
- Full-time
- Microsoft Access
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
10d
Mechanical Engineering Manager - Healthcare
Farnsworth Group —Peoria, IL
- $120,000 - $171,000 a year
- Online Application
- 11+ years
- Office
- Mentoring
- Health savings account
- Disability insurance
Quick Apply
Senior Mechanical BIM Engineer - Northlake, IL
Powell Industries —Northlake, IL
- Full-time
- Oracle
- Microsoft Outlook
- 5 years
- 401(k)
- Paid time off
Electrical Engineering Manager - Healthcare
Farnsworth Group —Champaign, IL
- $120,000 - $171,000 a year
- Online Application
- Hospital
- 11+ years
- Clinic
- Health savings account
- Disability insurance
Quick Apply
Mechanical Engineering Manager - Healthcare
Farnsworth Group —Normal, IL
- $120,000 - $171,000 a year
- Online Application
- 11+ years
- Office
- Mentoring
- Health savings account
- Disability insurance
Quick Apply
Mechanical Engineering Manager - Healthcare
Farnsworth Group —Springfield, IL
- $120,000 - $171,000 a year
- Online Application
- 11+ years
- Office
- Mentoring
- Health savings account
- Disability insurance
Quick Apply
Water/Wastewater Engineer - Project Manager
Farnsworth Group —Peoria, IL
- $91,000 - $149,000 a year
- Online Application
- Bachelor of Science
- 11+ years
- Master's degree
- Health savings account
- Disability insurance
Quick Apply
Electrical Engineer II - Communications
OTTO Engineering —Carpentersville, IL
- $80,000 - $95,000 a year
- Online Application
- Mid-level
- Continuous improvement
- Electrical Engineering
- Profit sharing
- Health savings account
Electrical Project Engineer - Healthcare
Farnsworth Group —Springfield, IL
- $99,000 - $149,000 a year
- Online Application
- 8 years
- Mentoring
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Electrical Project Engineer - Healthcare
Farnsworth Group —Champaign, IL
- $99,000 - $149,000 a year
- Online Application
- 8 years
- Mentoring
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Electrical Project Engineer - Healthcare
Farnsworth Group —Peoria, IL
- $99,000 - $149,000 a year
- Online Application
- 8 years
- Mentoring
- Senior level
- Health savings account
- Disability insurance
Quick Apply

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technical engineer jobs near illinois

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical engineer jobs in illinois

Field Systems Engineer

Cloud Engineering, Advanced

Special Agent: STEM – Engineering Background

Safety Relief Process Engineer - Decatur, IL

Special Agent: STEM – Engineering Background

Sr. Forward Deployed Engineer (FDE) - Healthcare & Life Sciences

SENIOR CONTROLS ENGINEER

Senior Mechanical Engineer IV - Communications

Electrical Project Engineer

Paint Engineer

Mechanical Engineering Manager - Healthcare

Senior Mechanical BIM Engineer - Northlake, IL

Electrical Engineering Manager - Healthcare

Mechanical Engineering Manager - Healthcare

Mechanical Engineering Manager - Healthcare

Water/Wastewater Engineer - Project Manager

Electrical Engineer II - Communications

Electrical Project Engineer - Healthcare

Electrical Project Engineer - Healthcare

Electrical Project Engineer - Healthcare

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