Top 36 Telephone & switchboard operators Jobs in Illinois

Telephone Operator
Illinois CancerCare —Peoria, IL
- $16 - $25 an hour
- High school diploma or GED
- Typing
- In-person
- Health savings account
- Paid holidays
Customer Service Representative II- Main Hospital Elmhurst
Endeavor Health —Elmhurst, IL
- $19.89 - $28.84 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Free parking
- Wellness program
Telephone Operator
Moraine Valley Community College —Palos Hills, IL
- $15.46 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
- Flexible spending account
- Tuition reimbursement
Switchboard Operator - Registry
Rush Copley Medical Center —Aurora, IL
- $20 an hour
- Microsoft Outlook
- Hospital
- Word processing
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
4d
Call Center Representative/split shift-CMH Call Center
Carle Health —Peoria, IL
- $16.15 - $26.16 an hour
- 8 hour shift
- US work authorization
- Entry level
- Health insurance
Telephone Operator
Affiliated Oncologists —Chicago Ridge, IL
- $15 - $18 an hour
- Office
- High school diploma or GED
- In-person
- Wellness program
- Commuter assistance
Call Center Representative - Telecom
SSM Health —Mount Vernon, IL
- $15.63 - $23.45 an hour
- Part-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Switchboard Operator
Rush Copley Medical Center —Aurora, IL
- $17.05 - $23.51 an hour
- Part-time
- Microsoft Outlook
- Hospital
- Word processing
5d
INFORMATION CENTER REPRESENTATIVE
Morris Hospital —Morris, IL
- $17.25 - $25.88 an hour
- Part-time
- Hospital
- High school diploma or GED
- Entry level
- Wellness program
- Disability insurance
5d
Switchboard Operator, PRN
Southern Illinois Healthcare —Carbondale, IL
- $17.18 - $25.77 an hour
- Part-time
- Hospital
- High school diploma or GED
- Perioperative Care
Call Center Representative (Telecom)
SSM Health —Mount Vernon, IL
- $15.63 - $23.45 an hour
- Full-time
- Microsoft Word
- No experience needed
- High school diploma or GED
- Paid parental leave
- Health insurance
Switchboard Operator (3rd Shift) - Part-time
Sarah Bush Lincoln Health Systems —Mattoon, IL
- $16.94 - $26.26 an hour
- Part-time
- High school diploma or GED
- Entry level
6d
Switchboard Operator
Saint Mary of Nazareth Hospital —Chicago, IL
- $17.05 - $24.05 an hour
- Weekends as needed
- Hospital
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Hospital Operator
Endeavor Health —Chicago, IL
- $18.38 - $26.65 an hour
- Part-time
- Hospital
- HIPAA
- Bachelor's degree
- Free parking
- Wellness program
Communications Specialist
OSF HealthCare —Peoria, IL
- $17.00 - $18.89 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Analysis skills
9d
Patient Access Specialist- Telecom
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Medical office experience
9d
Hospital Operator- Glenview, IL
Endeavor Health —Glenview, IL
- $18.38 - $26.65 an hour
- Full-time
- Hospital
- HIPAA
- Bachelor's degree
- Free parking
- Wellness program
SWITCHBOARD OPERATOR
Memorial Health —Decatur, IL
- $16.50 - $24.82 an hour
- Weekends as needed
- Surgery
- High school diploma or GED
- Communication skills
Switchboard Operator (Evenings & Weekends)
BEVERLY FARM FOUNDATION —Godfrey, IL
- $15 an hour
- Weekends as needed
- Office
- Microsoft Office
- Entry level
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Telephone Operator

Illinois CancerCare -
Peoria, IL

Apply Now

Job Details

$16 - $25 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Computer operation
High school diploma or GED
Typing

Full Job Description

Overview:

Illinois CancerCare is seeking a Phone Operator to support our new Canopy triage system. In this role, you will be the first point of contact for patients, caregivers, and referring providers calling the cancer center. You will work closely with our Nursing team to help ensure patient needs are handled quickly and directed to the right team.

This position works in a high-volume call environment (100+ calls per day). You will answer calls, gather key information, document details, and route each request using Canopy Triage Pathways. In Canopy, every call becomes a tracked ticket, helping ensure nothing is missed. Calls are prioritized and sent to the appropriate team based on urgency and need.

This role plays an important part in patient care by helping ensure every call is handled, tracked, and directed appropriately. You help connect patients to the care and support they need when they need it most.

We are looking for someone with strong customer service skills who is professional, kind, and calm under pressure. The ideal candidate can stay focused in a fast-paced environment and provide a positive experience for every caller.

In addition, strong computer skills are required. This includes the ability to navigate multiple systems and type accurately while speaking with callers.

Pay & Benefits

Expected Hiring Range: $16.00 – $25.00/hour
(Based on experience, education, and other factors)
Medical, dental, and vision insurance (multiple plan options)
Special wellness programs – Maven, HingeHealth, Livongo, Vitality, and Wondr
401(k) retirement plan with employer contributions
Company-paid life, short-term, and long-term disability insurance
Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Paid time off and holidays
Employee Assistance Program (EAP)

Discounts through our Perks Program

Responsibilities:

What You’ll Do

Courteously and efficiently answer all incoming calls and connect callers with the correct extension.
Utilize Canopy Triage Software to ensure proper routing of tickets in an accurate and timely manner.
Respond to emergency and urgent calls from patients in a timely manner. Direct callers immediately to clinical staff as necessary.
Follow communication and documentation standards within Canopy and/or EMR.
Perform operator functions including triaging calls and connecting and transferring calls.
Provides pleasant and helpful phone contact for callers.
Responsible for opening and closing the switchboard.
Performs clerical duties as assigned to maintain workflow in the department.
Perform all other duties as requested or required.

Qualifications:

What We’re Looking For

High school diploma or GED (required)
Experience in a healthcare setting preferred
Strong communication, problem-solving, and multitasking skills
Ability to work independently and as part of a team in a fast-paced environment

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

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Refine Your Search

telephone & switchboard operators jobs in illinois

Telephone Operator

Customer Service Representative II- Main Hospital Elmhurst

Telephone Operator

Switchboard Operator - Registry

Guest Relations Agent - The Ritz-Carlton

Call Center Representative/split shift-CMH Call Center

Telephone Operator

Call Center Representative - Telecom

Switchboard Operator

INFORMATION CENTER REPRESENTATIVE

Switchboard Operator, PRN

Call Center Representative (Telecom)

Switchboard Operator (3rd Shift) - Part-time

Switchboard Operator

Hospital Operator

Communications Specialist

Patient Access Specialist- Telecom

Hospital Operator- Glenview, IL

SWITCHBOARD OPERATOR

Switchboard Operator (Evenings & Weekends)

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