Top 43 Call center representative Jobs in Immokalee, Fl

Call Center Representative
Bowland, HeadPinz & FastTrax —Fort Myers, FL
- Part-time
- High school diploma or GED
- Conflict management
- Ability to sit for extended periods
Licensed Health Insurance Agent (1099 – Remote, Florida)
IDEA Insurance LLC —Florida
- $64,098.33 - $77,193.69 a year
- Temporary
- Remote
- Spanish
- English
- Mid-level
- Work from home
- Flexible schedule
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Immokalee, FL
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Full Time Call Center Representative - work hybrid
TRANZACT —Ave Maria, FL
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
Dispatcher/Customer Service Representative / Full Time
Garage Door Partners —Naples, FL
- Up to $30 an hour
- Full-time
- Typing
- Entry level
- Paid training
Quick Apply
Customer Service Representative
Lee County Tax Collector —Bonita Springs, FL
- From $20.21 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Inbound Customer Service Representative- Immediate Openings
Alorica —Fort Myers, FL
- Urgently hiring
- Bilingual
- Microsoft Excel
- Windows
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
U.S. Water Services Corporation —Lehigh Acres, FL
- Weekends as needed
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Service/Sales Representative
GTW Of Fort Myers —Fort Myers, FL
- $18 - $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid time off
Quick Apply
19h
Telemarketer - State Farm Agent Team Member
Riley Jordan - State Farm Agent —Naples, FL
- $40,000 - $60,000 a year
- Full-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Telemarketer - State Farm Agent Team Member
Steve Williams - State Farm Agent —Bonita Springs, FL
- $14 - $22 an hour
- Part-time
- Office
- Communication skills
- Entry level
Quick Apply
5d
Captive | Insurance Agent | Full-Time
Vemax Insurance Agency —United States
- $45,000 - $110,000 a year
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
Quick Apply
9d
Call Center Agent
Paramount Philly Agency —Columbus, OH
Resolve customer concerns in a timely and courteous manner. We are seeking a professional and customer-focused Call Center Agent to provide exceptional service…
$3,945.20 - $4,751.21 a month
Quick Apply
9d

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call center representative jobs near immokalee, fl

Call Center Representative

Bowland, HeadPinz & FastTrax
Fort Myers, FL

Apply Now

Job Details

Part-time

Qualifications

Visitor query response
Guest reservation booking
Privacy law compliance
Phone communication
Standard Operating Procedures (SOPs) implementation
Client inquiry handling
Answering guest questions
Incident Escalation
Refund processing
Hotel and accommodations guest inquiries
High school diploma or GED
Conflict management
Computer skills
Deposits
Escalation handling
Standard operating procedures (SOPs)
Communication skills
Entry level
Cross-functional communication
Office phone management

Full Job Description

Call Center Representative

HeadPinz & FastTrax Entertainment Centers

Department: Call Center
Location: HeadPinz and FastTrax Entertainment Centers (All Locations)
Employment Type: Hourly
FLSA Status: Non-Exempt

About Us

HeadPinz and FastTrax Entertainment Centers are premier, family-friendly entertainment destinations offering bowling, arcade attractions, food and beverage, and high-energy experiences for guests of all ages. Our team is built on safety, service excellence, and operational accountability. We take pride in creating an organized and welcoming experience for every guest from their very first interaction.

About the Role

The Call Center Representative is responsible for supporting guests through phone and digital communication in a professional, accurate, and policy-compliant manner. This role assists with general questions, party and group inquiries, reservations, and basic troubleshooting while following company standards for guest communication, information accuracy, data protection, and transactional integrity. While friendly service is essential, the top priorities of this role are accuracy, compliance, safety awareness, and protecting guest and company information.

Essential Duties & Responsibilities

Guest Support, Communication & Service Standards

Answer incoming calls and digital inquiries promptly and professionally.
Provide accurate information regarding hours, pricing, attractions, events, and policies.
Assist guests with party and group inquiries and route leads appropriately.
Resolve basic guest concerns using approved procedures.
Maintain a calm, respectful tone during high-volume periods and challenging interactions.

Reservations, Payments & Transaction Accuracy

Assist with reservation requests, confirmations, and modifications.
Collect and verify guest information accurately.
Process approved payments or deposits following company procedures.
Document call outcomes and next steps clearly for team follow-up.

Compliance, Data Protection & Risk Prevention (Primary Responsibility)

Protect guest and company information in accordance with privacy standards.
Verify caller details before sharing sensitive reservation information.
Follow company policies for refunds, disputes, waivers, and escalations.
Immediately escalate safety-related or urgent concerns to management.
Maintain professionalism when handling suspicious or inappropriate calls.

Teamwork, Training & Accountability

Participate in required training on systems, policies, and guest recovery.
Follow SOPs, call guides, and quality standards.
Maintain reliable attendance and schedule adherence.
Support smooth communication between call center and on-site teams.

Qualifications & Experience

High school diploma or equivalent preferred.
Previous experience in customer service, call center, hospitality, or reservations preferred.
Strong communication, listening, and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Detail-oriented, dependable, and professional.

Physical & Environmental Requirements

Ability to sit or stand for extended periods.
Frequent computer and phone use.
Ability to work in a fast-paced, high-volume environment.
Availability to work evenings, weekends, and holidays as needed.

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Refine Your Search

call center representative jobs in immokalee, fl

Call Center Representative

Licensed Health Insurance Agent (1099 – Remote, Florida)

Seasonal (Temporary) Customer Service Call Center Agent

Full Time Call Center Representative - work hybrid

Dispatcher/Customer Service Representative / Full Time

Customer Service Representative

Inbound Customer Service Representative- Immediate Openings

Customer Service Representative

Customer Service/Sales Representative

Telemarketer - State Farm Agent Team Member