Top 71 Services occupations Jobs in Independence, Mo

Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Occupational Therapist
LifeStreams —Overland Park, KS
- $80,000 - $90,000 a year
- Part-time
- Mid-level
- Master's degree
- Computer skills
- Continuing education credits
- Disability insurance
Quick Apply
Sports Performance Clinical Dietitian
University of Kansas Health System —Overland Park, KS
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- High school diploma or GED
Benefit Authorizer (Central Processing) Direct Hire Authority
US Social Security Administration —Kansas City, MO
- $51,283 - $66,670 a year
- Online Application
- Background check
- Pass drug screening
- Office
Environmental Services Technician
US Veterans Health Administration —Kansas City, MO
- $19.04 - $22.17 an hour
- Online Application
- Background check
- Pass drug screening
- Maintenance
Contact Center Navigator (Internal Only)
Unity Village —Lees Summit, MO
- $20 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Ability to climb stairs
- Work from home
Quick Apply
Administrative Assistant, Facilities Administration
Unity Village —Unity Village, MO
- $20 - $24 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
UPM Shift Supervisor
Unity Village —Lees Summit, MO
- $20.00 - $23.50 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Unity Prayer Ministry Overnight Associate
Unity Village —Lees Summit, MO
- $18.45 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
Quality Assurance Technician
US Social Security Administration —Independence, MO
- $41,400 - $53,821 a year
- Part-time
- Background check
- High school
- Pass drug screening
- Flextime
14h
Health Technician (Telehealth Clinical) - Honor VA Clinic Kansas City MO
US Veterans Health Administration —Kansas City, MO
- $41,400 - $66,670 a year
- Online Application
- Background check
- Surgery
- High school
- Paid parental leave
- Paid holidays
2d
Bilingual Customer Care Representative
Unity Village —Lees Summit, MO
- $19.45 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Supply Management Specialist
US Animal and Plant Health Inspection Service —Kansas City, MO
- $51,283 - $66,670 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
2d
Operations Support Specialist
US Citizenship and Immigration Services —Overland Park, KS
- $41,400 - $81,553 a year
- Part-time
- Background check
- Psychiatry
- Word processing
- Paid holidays
- Health insurance
1d
Immigration Services Analyst
US Citizenship and Immigration Services —Overland Park, KS
- $41,400 - $81,553 a year
- Part-time
- Background check
- Psychiatry
- Writing skills
- Paid holidays
- Health insurance
2h
Aviation Safety Technician, (External), Kansas City FSDO, CESD63-1
US Federal Aviation Administration —Kansas City, MO
- $56,794 - $81,553 a year
- Part-time
- Hybrid work
- Psychiatry
- Pass drug screening
- Mid-level
12d
Management and Program Analyst (Data Analytics)
US Farm Production and Conservation (FPAC) Business Center —Kansas City, MO
- $62,729 - $101,383 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
9d
Event Operations Manager
Unity Village —Unity Village, MO
- $70,000 - $90,000 a year
- Full-time
- 5 years
- Office
- Ability to climb stairs
Quick Apply
Entry Level Insurance Sales Agent
Performance Matters Associates —Lee's Summit, MO
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Supervisory Medical Records Technician (Release of Information)
US Veterans Health Administration —Kansas City, MO
- $56,794 - $73,829 a year
- Online Application
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
13d

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Customer Care Representative

Unity Village -
Lees Summit, MO

Quick Apply

Job Details

Full-time
$20.50 an hour

Qualifications

Computer operation
Microsoft Outlook
Account maintenance
Phone communication
High school diploma or GED
Desktop applications
Typing
Translation
Mobile devices

Full Job Description

Shift: Tuesday - Friday 7am - 4:30pm

Position Summary: Provide exceptional customer service by assisting inbound callers with expert product guidance and creating a positive experience that builds strong relationships with current and prospective customers. In addition to phone support, respond to customer inquiries through written communication channels, including email and chat, ensuring timely, accurate, and professional interactions across all platforms.

Essential Job Functions:

Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives.
Reading, understanding and determining appropriate actions to be taken in Advantage system.
Accurately enter and update the required data in scanning software, Mavro.
Handle interactions across various communication platforms, including phone, email, and chat.
Input customer requests into database. Research and review billing, product, or shipping questions. Follow-up with constituent, as necessary.
Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures.
Extract mail and perform scanning processes, as necessary.
Accept and direct inbound calls to the appropriate department or service.
Able to be empathetic and nonjudgmental when addressing sensitive and complex issues related to crisis situations.
On occasion, be able to handle sensitive subject matters with professionalism, empathy, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may arise during communications with those individuals in crisis who reach out for prayer. Associate will be provided training on how to handle said situations should they arise.
Regular Attendance. Defined in the department as less than 9 points.
Adhere to all company policies and procedures including all safety guidelines.
Utilize electronic time management system to input time and attendance.

Non-Essential Job Functions:

Maintain confidentiality of all work.
Make outbound calls as required.

Education: Minimum high school diploma or GED equivalent.

Experience:

Minimum one-year customer service experience, preferably in a call-center environment.
Demonstrated effective interpersonal and verbal communication skills including phone skills.
Excellent organizational skills and ability to multi-task efficiently.
Excellent communication and interpersonal skills, with the ability to effectively interact with those in crisis, as well as with individuals at all levels of the organization.

Computer Skills:

Minimum intermediate end-user of MS Office Suite: Word, Excel, Outlook and Teams. .
Proficient with internet research and mobile device applications.
Minimum intermediate end-user of database systems to maintain client account information.
Excellent keyboarding skills.

Certificates & Licenses:

Other Requirements:

Fluent bilingual (Spanish and English) skills preferred, when indicated. Fluency includes reading, writing, and speaking both languages.
Complete human resources skills testing: MS Word and MS Excel
If bilingual skill is indicated, human resources skills testing: Spanish-English Translation
An active data plan with a reputable mobile service provider, ensuring reliable and secure access to the company's data center for login authentication.

Competency Statements:

Quality: Able to provide high quality services and products while consistently seeking ways to improve outcomes and enhance service.
Accountability: Able to demonstrate commitment to the position and accepts responsibility for personal actions.
Values: Able to promote a safe and inclusive environment of integrity and honesty.

Work Environment & Physical Requirements

Activity

Frequency

Inside Work

Outside Work

N/A

Use of Hands/Fingers

Lifting/Carrying: up to 25 lbs

Climb- Stairs/Ladders

N/A

Reach (select): Overhead /Forward

Sitting/Workstation

Traveling

N/A

Exposure to Hazards

N/A

Excessive Noise

N/A

Exposure to Temperatures

N/A

Operate Computer

Talk/Communicate

Operate Company Vehicles

N/A

Taste/Smell:

N/A

Standing/Walking

Stoop/Kneel/Crouch/Crawl

N/A

Read/See/Hear

Operating Equipment: telephone system, headset, calculator, copier, call center scheduling software, other equipment

Other Equipment

N/A

Personal Protection Equipment

N/A

N/A Not Applicable Activity - Not applicable to this occupation

O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)

F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)

C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)

Additional Information

Work Environment: Office Environment

Acknowledgment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

services occupations jobs in independence, mo

Customer Care Representative

Occupational Therapist

Sports Performance Clinical Dietitian

Benefit Authorizer (Central Processing) Direct Hire Authority

Environmental Services Technician

Contact Center Navigator (Internal Only)

Administrative Assistant, Facilities Administration

UPM Shift Supervisor

Unity Prayer Ministry Overnight Associate

Quality Assurance Technician

Health Technician (Telehealth Clinical) - Honor VA Clinic Kansas City MO

Bilingual Customer Care Representative

Supply Management Specialist

Operations Support Specialist

Immigration Services Analyst

Aviation Safety Technician, (External), Kansas City FSDO, CESD63-1

Management and Program Analyst (Data Analytics)

Event Operations Manager

Entry Level Insurance Sales Agent

Supervisory Medical Records Technician (Release of Information)

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