Top 35 Front desk supervisor Jobs in Independence, Oh

Front Desk Supervisor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- English
- Mid-level
- Hotel
Quick Apply
Front Desk Supervisor
Residence Inn Cleveland Independence —Independence, OH
- $18 - $19 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
- Disability insurance
- Health insurance
3d
2nd Shift Front Desk Supervisor
Embassy Suites Cleveland Rockside —Independence, OH
- $17 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
Front Desk Supervisor InterContinental Suites Hotel
InterContinental —Cleveland, OH
- $20 an hour
- Mid-level
- Hotel
1d
2nd shift Front Desk Agent
Embassy Suites Cleveland Rockside —Independence, OH
- $15 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
Quick Apply
12d
Front Desk Supervisor - InterContinental Hotel Cleveland
InterContinental —Cleveland, OH
- $20.50 an hour
- Weekends as needed
- Sales
- Writing skills
- Basic math
Administrative/Operations Assistant
The Centers —Cleveland, OH
- $19.23 - $24.03 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
Patient Service Representative
Akron Children's Hospital —Hudson, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
7d
Concierge
Hamlet at Chagrin Falls —Chagrin Falls, OH
- Pass drug screening
- High school diploma or GED
- Criminal background check
- Paid holidays
- Health insurance
Quick Apply
Night Auditor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Office Supervisor
Cleveland's Fidelity Hotel —Cleveland, OH
- $21 an hour
- Computer literacy
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
14d
Patient Service Representative - URGENT CARE
Akron Children's Hospital —Hudson, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Front Desk - Guest Services Supervisor
Pyramid Global Hospitality —Cleveland, OH
- $16.50 - $18.50 an hour
- Full-time
- Inventory management
- Computer literacy
- High school diploma or GED
Quick Apply
1d
Asst General Manager
Hyatt Place Legacy Village —Lyndhurst, OH
- $72,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
3d
Operations Supervisor
Hyatt Place Legacy Village —Lyndhurst, OH
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Lead Hospitality Supervisor - Rocket Mortgage Arena - Catering
Aramark —Cleveland, OH
- $23.90 an hour
- Inventory management
- English
- Mid-level
- Disability insurance
- Health insurance
7d
Guest Service Supervisor
Double Star Hospitality LLC —Cleveland, OH
- $45,000 - $60,100 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Part-time Front Desk Agent
Cleveland's Fidelity Hotel —Cleveland, OH
- $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
Hotel Operations Manager
Courtyard Cleveland Independence —Independence, OH
- $24 - $28 an hour
- Weekends as needed
- Mid-level
- Hotel
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
13h
Membership Customer Service
Mandel Jewish Community Center of Cleveland —Beachwood, OH
- $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply

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Front Desk Supervisor

CLEVELAND SOUTH HOSPITALITY LLC
Independence, OH

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Staff supervision
Typing

Full Job Description

BASIC PURPOSE:
Supervise the desk clerks to ensure completion of essential duties necessary for an efficient Front Desk operations.

ESSENTIAL FUNCTIONS:

Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. (45%)
Supervise desk clerks and work load during shift. Complete shift check-lists as specified. (20%)
Run accurate room status reports in a timely manner and relay necessary information to affected department and individuals. (5%)
Update daily group information; maintain and be familiar with future group files. Monitor and prepare group requirements and relay necessary information to affected departments and individuals. (5%)
Print cashiers report and verify balances. Verify all banks and deposits accordingly. (5%)
Monitor key control to maintain hotel security. (5%)
Respond to guest questions regarding the hotel. Know the lay our of the hotel including all suites, parlors, meeting rooms and all outlets’ location and hours of operations. (5%)

NON-ESSENTIAL FUNCTIONS:

Maintain good working relationships and open lines of communication with all other departments.
Train, cross-train, and re-train (when necessary) all Front Desk Personnel.
Assist Front Desk and/or Front Office Manager when necessary.

Knowledge and Skills:

Education: High school education or equivalent experience.

Experience: 1-2 years supervisory experience in a hotel or other customer relations position.

Skills and Abilities:

Type a minimum of 35 wpm. IBM data entry experience desirable.
Ability to communicate in English. Second language desirable.
Ability to achieve positive guest relations and maximize guest satisfaction.
Ability to handle cash and credit transactions.
Ability to enforce all company rules and SOPs.
Supervisory skills.

No. Of employees supervised: Three to four employees

Travel Required: None

Hours Required: 6:30 a.m. - 3:00 p.m. or 2:30 p.m. - 11:00 p.m. or as assigned; scheduled days and times may vary based on need.

______________________________________________________________________________

Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.

__X_ No Lifting/Pushing/Pulling/Carrying Required.

_______________________________________________________________________________

Bending/Kneeling Describe the typ(s) of required bending and/or kneeling to include when, why and how often.

__X__No Bending/Kneeling Required.

_______________________________________________________________________________

Mobility Describe the type(s) of mobility required to include distances and % of time involved.

Move to copier and computer room to run reports and make copies. (30-50 ft) 10% of 8 hours shift.

_______________________________________________________________________________

Continuous Standing Describe the reasons to include time period and frequency.

Primarily a stationary position at the Desk. Standing 90% of an 8 hours shift.

_______________________________________________________________________________

Climbing Stairs:

__X__No Climbing Required.

______________________________________________________________________________

Driving Describe type of vehicle, distances, % of time involved and frequency.

__X__No Driving Required.

_______________________________________________________________________________

Work Environment Inside: 100% of 8 hour shift

______________________________________________________________________________

Hearing: _____Critical __X__Moderate _____Minimal

Explain: Ability to communicate with guests and staff.

_______________________________________________________________________________

Vision: __X__Critical _____Moderate _____Minimal

Explain: Key control, cashiering, run and verify reports, etc.

_______________________________________________________________________________

Speech: _____Critical __X__Moderate _____Minimal

Explain: Ability to handle guest relations and supervise staff.

_______________________________________________________________________________

Literacy: __X__Critical _____Moderate _____Minimal

Explain: Ability to run and verify reports. Cashiering duties.

_______________________________________________________________________________

Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.

__X__No Chemicals/Agents Used.

_______________________________________________________________________________

Protective Clothing:

__X__None Required.

________________________________________________________________________________

Equipment Operation List type of equipment and frequency of use.

(PMS system) 80% of time. Copier 5%, fax machine 5%, printer 5%, switchboard 5%.

Quick Apply

Refine Your Search

front desk supervisor jobs in independence, oh

Front Desk Supervisor

Front Desk Supervisor

2nd Shift Front Desk Supervisor

Front Desk Supervisor InterContinental Suites Hotel

2nd shift Front Desk Agent

Front Desk Supervisor - InterContinental Hotel Cleveland

Administrative/Operations Assistant

Patient Service Representative

Concierge

Night Auditor

Front Office Supervisor

Patient Service Representative - URGENT CARE

Front Desk - Guest Services Supervisor

Asst General Manager

Operations Supervisor

Lead Hospitality Supervisor - Rocket Mortgage Arena - Catering

Guest Service Supervisor

Part-time Front Desk Agent

Hotel Operations Manager

Membership Customer Service

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