Top 34 front desk supervisor Jobs in independence, oh

Front Desk Agent
Embassy Suites Cleveland Rockside —Independence, OH
- From $15 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- English
- Mid-level
- Hotel
Quick Apply
Front Desk Office Assistant (Part Time)
City of Cleveland Heights —Cleveland Heights, OH
- $16.34 an hour
- Part-time
- Writing skills
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Supervisor
Residence Inn Cleveland Independence —Independence, OH
- $17 - $19 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
- Disability insurance
- Health insurance
15h
Night Auditor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Office Supervisor
Cleveland's Fidelity Hotel —Cleveland, OH
- $21 an hour
- Computer literacy
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
11d
Front Desk Supervisor - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Membership Customer Service
Mandel Jewish Community Center of Cleveland —Beachwood, OH
- $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
8d
Supervisor - Hotel Front Desk - OPEN AVAILABILITY
Courtyard and TownePlace Suites by Marriott —Westlake, OH
- $20 an hour
- Weekends as needed
- Bilingual
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Supervisor, Guest Services
Savour Hospitality —Cleveland, OH
- $20 - $22 an hour
- Weekends as needed
- Background check
- Management
- Mid-level
Quick Apply
Visitor Services Coordinator
Case Western Reserve University —Cleveland, OH
- From $19.32 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
- Travel reimbursement
- Health insurance
Patient Access/Central Scheduling (Full-Time)
Crystal Clinic Orthopaedic Center —Akron, OH
- $17 - $23 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Patient Service Representative
Akron Children's Hospital —Medina, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Clinic Manager
Equitas Health, Inc. —Akron, OH
- $58,700 - $73,300 a year
- Weekends as needed
- Nursing
- HIPAA
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Front Desk Associate
Browns Fit —Cleveland, OH
- $12 an hour
- Part-time
- Entry level
- Employee discount
Quick Apply
Night Auditor
CLEVELAND STRONGSVILLE HOSPITALITY LLC —Strongsville, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Administrative Assistant (Part-Time)
CBIZ —Mayfield Village, OH
- Part-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Receptionist
Eliza Jennings Senior Care Network —Chagrin Falls, OH
- $15 an hour
- Part-time
- Current TB test
- Computer literacy
- Adults
Quick Apply
Guest Service Supervisor
Double Star Hospitality Westlake Ll —Westlake, OH
- $15 - $19 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Hotel Front Office Supervisor
Buffalo Lodging Associates, LLC —Solon, OH
- Weekends as needed
- Clean driving record
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
3d

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Front Desk Agent

Embassy Suites Cleveland Rockside -
Independence, OH

Quick Apply

Job Details

Full-time
From $15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Employee discount
Flexible schedule

Qualifications

Computer operation
Resort
Guest relations
High school diploma or GED
Data entry

Full Job Description

Embassy Suites Cleveland is currently looking for an energetic Front Desk Agent to join our hotel.

JOB SUMMARY

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.

Prior hospitality experience preferred but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.

PHYSICAL DEMANDS

Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.

Pay: From $15.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk supervisor jobs in independence, oh

Front Desk Agent

Front Desk Supervisor

Front Desk Office Assistant (Part Time)

Front Desk Supervisor

Night Auditor

Front Office Supervisor

Front Desk Supervisor - Hotel Cleveland Autograph Collection

Membership Customer Service

Supervisor - Hotel Front Desk - OPEN AVAILABILITY

Supervisor, Guest Services

Visitor Services Coordinator

Patient Access/Central Scheduling (Full-Time)

Patient Service Representative

Clinic Manager

Front Desk Associate

Night Auditor

Administrative Assistant (Part-Time)

Receptionist

Guest Service Supervisor

Hotel Front Office Supervisor

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