Top 113 Scheduler Jobs in Independence, Oh

Customer Care Scheduler Operations - REMOTE
Signet Jewelers —Akron, OH
- $45,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Training & development
OR Scheduler
University Hospitals —Elyria, OH
- $15.83 - $24.76 an hour
- Hospital
- Medical office experience
- High school diploma or GED
1d
Administrative Assistant
A. M. Castle & Co. —Bedford Heights, OH
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Office
- Administrative experience
- Dental insurance
- Tuition reimbursement
Quick Apply
4d
Administrative Assistant
Banner Industries —Strongsville, OH
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Provider Administrative Assistant Gastro Bainbridge
University Hospitals —Bainbridge Township, OH
- $16.97 - $26.55 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Administrative Assistant to President (Tree Service Industry)
Barberton Tree Service, Inc. —Barberton, OH
- $16 - $20 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Office
- Health insurance
- Paid time off
Quick Apply
3d
Production Scheduler (Manufacturing Plant)
Cleveland Steel Container Corporation —Streetsboro, OH
- Monday to Friday
- Oracle
- Mid-level
- Continuous improvement
- Profit sharing
- Paid holidays
Quick Apply
Commercial Construction Scheduler
Regency Construction Services, Inc —Brookpark, OH
- $105,000 - $115,000 a year
- Full-time
- Background check
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Bilingual Homecare Scheduling Coordinator
Arcadia Home Care and Staffing —Independence, OH
- $20.40 an hour
- Full-time
- Bilingual
- Customer service
- Computer literacy
- Free parking
- Paid training
Quick Apply
Accounting & Administrative Assistant
Custom Fabricators, Inc. —Cleveland, OH
- From $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
9d
Insurance Broker Administrative Assistant
Scott McEvoy Insurance Agency —Garfield Hts, OH
- Part-time
- Hybrid work
- Background check
- Microsoft Excel
- Office
- Paid training
- Flexible schedule
Quick Apply
Scheduler
Flexjet —Cleveland, OH
- Weekends as needed
- Bachelor of Science
- Mid-level
- Communication skills
Quick Apply
Crew Scheduler
Flexjet —Cleveland, OH
- Weekends as needed
- Bachelor of Science
- Mid-level
- Organizational skills
Quick Apply
EARLY MORNING (4am-11am flexible scheduling)
Dunkin Donuts —Aurora, OH
- $13 - $14 an hour
- Part-time
- Quick service & fast food restaurant
- Food service experience
- 16+ years old
- Health insurance
- Dental insurance
Quick Apply
11d
Admission Scheduling Insurance - FT - 1st Shift
Vitruvian Health —Cleveland, OH
- Full-time
- Surgery
- Computer literacy
- Office
- Wellness program
- 403(b) matching
15h
Rehab Administrative Assistant
Reliable Medical —Solon, OH
- $20 - $22 an hour
- HIPAA
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Bookkeeper/Administrative Assistant
North East Freight & logistics —Middlebrg Hts, OH
- $20 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Quick Apply
11d
Administrative Assistant
Emerald Transformer —Twinsburg, OH
- $21 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance
Quick Apply
11d
Transportation Scheduling Coordinator
Provide A Ride —Beachwood, OH
- $18.50 an hour
- 8 hour shift
- Office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Pre-Authorization & Surgery Scheduler / Vascular Surgery Office
Summa Health —Akron, OH
- $19.23 - $23.08 an hour
- Full-time
- Surgery
- Medical office experience
- Mid-level
- AD&D insurance
- Disability insurance
1d

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scheduler jobs near independence, oh

Customer Care Scheduler Operations - REMOTE

Signet Jewelers -
Akron, OH

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Job Details

Full-time
$45,000 - $60,000 a year

Qualifications

Statistics
Staff performance monitoring
Operational analysis
Data systems development
Resource allocation (project management tasks)
Data analysis reporting
Budgeting support
Staff scheduling
Business analysis
Process design
Performance Reporting
Team scheduling
Mid-level
System maintenance
Employee attendance management
Team training
System testing
Forecasting
Schedule creation
Interdisciplinary policy and procedure development experience
System development
Management reporting
Capacity planning
Training & development
Business operations
Ad-hoc reporting
Call center management
Service level agreement (SLA) management
Strategic workforce planning
Database software proficiency

Full Job Description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

This position will be required to analyze contact center trends including: transaction volumes, call volumes, call patterns, staff productivity, and resource allocation. This analyst will monitor inbound call and chat traffic, volume of escalated case and social media work and outbound dialer calls. He/she will ensure service/performance volume is satisfied within SLA by adjusting scheduling needs as patterns change. This analyst will build proficient staffing and scheduling routines to meet business unit goals and objectives. Additionally, this includes the development and maintenance of database applications, report design and ad-hoc analysis.

Responsible for the maintenance of all Customer Connection Center functions related to the development, configuration, testing, rollout, training, maintenance and adoption of the WFM system. Analyzes contact volumes to create long term forecasts including integration of planned marketing efforts, shifts in customer contact trends, and disaster recovery. Generates, updates, and publishes agent schedules within established timelines and adjusts ad hoc as needed to support meetings and training initiatives.
Uses long term forecasts, assists operational Directors and Resource Planning Manager in budgeting process to ensure appropriate staffing levels are requested. Develops and makes recommendations on standardized policies and procedures for agent scheduling including shift bids/preferences, trades and time off requests.
Simulates the impact of proposed initiatives and confidently recommends the appropriate staffing actions for the business. Assesses the daily performance of the contact center and manages staffing changes to ensure payroll targets and Service Level Objectives are achieved. Maintains standardized reporting for internal and external management use; conducts orientation training associated with scheduling process for user community.
Analyses, monitors and reports on all staffing assumptions and provides recommendations to internal and external stakeholders. Collects, analyzes and reports historical center performance statistics and historical agent performance statistics. Responsible for data collection to ensure efficient and accurate WFM system configuration that meets the needs of the Customer Care Connection team.

Performs additional duties and projects as assigned.

Consistent regular scheduled attendance is considered an essential function of this job.

The salary range for this opportunity is $45,000 - $60,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.

Apply Now

Refine Your Search

scheduler jobs in independence, oh

Customer Care Scheduler Operations - REMOTE

OR Scheduler

Administrative Assistant

Administrative Assistant

Provider Administrative Assistant Gastro Bainbridge

Administrative Assistant to President (Tree Service Industry)

Production Scheduler (Manufacturing Plant)

Commercial Construction Scheduler

Bilingual Homecare Scheduling Coordinator

Accounting & Administrative Assistant

Insurance Broker Administrative Assistant

Scheduler

Crew Scheduler

EARLY MORNING (4am-11am flexible scheduling)

Admission Scheduling Insurance - FT - 1st Shift

Rehab Administrative Assistant

Bookkeeper/Administrative Assistant

Administrative Assistant

Transportation Scheduling Coordinator

Pre-Authorization & Surgery Scheduler / Vascular Surgery Office

I want to receive the latest job alert for scheduler in independence, oh

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