Top 33 bilingual receptionist Jobs in independence mo

Patient Service Representative - Outpatient/Ambulatory Clinic
University of Kansas Health System —Kansas City, KS
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hospital
Guest Service Representative/Front Desk
Candlewood Suites Kansas City - Independence —Independence, MO
- $15 - $17 an hour
- Nights as needed
- Bilingual
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick Apply
Front Desk Agent
Sonesta Essential Hotel & Suites —Blue Springs, MO
- $15 - $17 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Employee discount
- Professional development assistance
Quick Apply
14d
Dental Clinic Front Desk, UMKC School of Dentistry
University of Missouri - Kansas City —Kansas City, MO
- Up to $19 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid parental leave
- Disability insurance
Bilingual Dental Receptionist
Comfort Dental Lee's summit —Lees Summit, MO
- $16 - $18 an hour
- Part-time
- Spanish
- Dental office
- Entry level
- Dental insurance
Quick Apply
8d
Bilingual Receptionist/Front Desk Secretary
Guadalupe Centers Charter Schools —Kansas City, MO
- Extended hours
- School experience
- Spanish
- CPR Certification
- 403(b) matching
- Health insurance
7d
School Secretary (Lincoln College Prep)
Kansas City Public Schools —Kansas City, MO
- From $18.75 an hour
- Full-time
- Office
- High school diploma or GED
- Children
3-11pm Front Desk Agent Friday, Saturday, Sunday
Holiday Inn Express and suites —Kansas City, MO
- From $15 an hour
- Part-time
- Hotel
- US work authorization
- Computer skills
- Free parking
- Employee discount
Quick Apply
8d
Chiropractic Assistant/Receptionist
Auto Accident Urgent Care —Kansas City, KS
- $19.80 - $23.85 an hour
- Full-time
- Spanish
- English
- Clinic
- Paid training
- Continuing education credits
Quick Apply
11d
Front Desk Agent/Night Audit
Best Western Premier Liberty Inn & Suites —Liberty, MO
- From $15 an hour
- Part-time
- Bilingual
- Customer service
- Writing skills
- Free parking
- Employee discount
Quick Apply
3d
Receptionist
Victory Hyundai at the Legends —Kansas City, KS
- $15 - $17 an hour
- Part-time
- Bilingual
- Background check
- Data entry
Quick Apply
14d
Front Office Receptionist
Mercy and Truth Healthcare Ministry —Kansas City, KS
- $17 - $20 an hour
- Part-time
- Spanish
- Primary Care
- English
- Paid time off
Quick Apply
Receptionist
Victory Hyundai —Kansas City, KS
- $15 - $20 an hour
- Full-time
- Bilingual
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Bilingual Receptionist/ Front Desk
RLM Underground, LLC —Kansas City, KS
- $18 - $20 an hour
- Full-time
- Spanish
- English
- Office
Quick Apply
Patient Service Representative - Outpatient/Ambulatory Clinic
The University of Kansas Health System —Kansas City, KS
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hospital
Patient Service Representative - Occupational Health and Urgent Care
The University of Kansas Health System —Kansas City, KS
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Administrative Assistant
VIM Recyclers —Kansas City, KS
- $19 - $22 an hour
- Spanish
- Microsoft Outlook
- Research
2d
Patient Service Representative
The University of Kansas Health System —Westwood, KS
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Patient Service Rep Lead- Westwood (East)
The University of Kansas Health System —Westwood, KS
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
Front Desk PSR
Vibrant Health KC —Kansas City, KS
- $17 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Current TB test
Quick Apply
2d

I want to receive the latest job alert for bilingual receptionist in independence mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual receptionist jobs near independence mo

Front Desk Agent jobs in Kansas City, KS

School Secretary jobs in Kansas City, MO

Front Desk Receptionist jobs in Kansas City, KS

Administrative Assistant jobs in Kansas City, KS

Bilingual Receptionist jobs in Kansas City, MO

Chiropractic Assistant jobs in Kansas City, KS

Receptionist jobs in Kansas City, KS

Bilingual Receptionist jobs in Kansas City, KS

Patient Services Representative jobs in New York, Ny

Patient Services Representative jobs in Crestview Hills, Ky

Patient Services Representative jobs in Valparaiso, In

Speed Global Services jobs in Buffalo, Ny

Patient Services Representative jobs in Roswell, Ga

Patient Care Technician jobs in Richardson, Tx

Help Desk Intern jobs in Chicago, Il

Front Desk Agent jobs in Lodi, Nj

Travel Agent jobs in Phoenix, Az

Front Desk Agent jobs in Dublin, Ga

Front Desk jobs in Kissimmee, Fl

Front Desk Agent jobs in Laguardia Airport, Ny

Patient Service Representative - Outpatient/Ambulatory Clinic

University of Kansas Health System -
Kansas City, KS

Apply Now

Job Details

Full-time

Qualifications

Microsoft Word
Computer operation
Microsoft Outlook
Spreadsheets
In-person customer service
High school diploma or GED
Microsoft Teams
Clinical confidentiality policies
Technical Proficiency

Full Job Description

Position Title

Patient Service Representative - Outpatient/Ambulatory Clinic

Days - Full Time

Bell Hospital, Indian Creek Main

Position Summary / Career Interest:

The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is primarily responsible for scheduling patient appointments. This work may be done away from the front desk of a clinical area and could include work in a call center setting taking large volumes of patient phone calls. The PSR Scheduler may complete MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records, assist front desk operations as needed, and helping the physician care team prepare for their daily patient appointments. This work role will also be trained to assist in front office functions of an ambulatory clinic to provide support as needed.

Responsibilities and Essential Job Functions

Scheduling WorkResponds to a high-volume of incoming telephone calls.
Schedule internal and external incoming department referrals
Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees.
Assists patients in registering and canceling appointments.
Accurately documents and routes calls to the proper departments as needed.
Efficiently navigates medical records and ensure patient information is up-to-date and accurately entered in the correct location.
Follows all regulatory and compliance standards.
Follows documented protocols and guidelines.
Responds to outgoing telephone calls and faxed materials.
Communicates with the care team and supports staff on various patient issues.
Obtains and updates insurance information.
Identifies urgent customer needs or operational issues, and escalates appropriately.
Maintains extensive knowledge of appointment types, locations, providers, and specialties.
Works to achieve a coordinated patient itinerary sometimes consisting of multiple appointments.
Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests.
Preauthorization of clinic specific visits and procedures as needed.
Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment.
Standard ResponsibilitiesAttends and participates in department clinic daily huddles and process improvement initiatives.
Understands patient experience performance expectations for ease of scheduling appointment, degree to which you were informed of delays, likelihood to recommend practice, courtesy of front desk and staff worked together for your care.
Supports both front desk and scheduling (telephone and MyChart) workflows.
Establishes and maintains productive working relationships with providers and the clinical care team.
Has a working knowledge of patient related policies and procedures as well as an understanding of the University of Kansas Health System services and programs.
Follows the Health System standard apparel policy.
Effectively communicates Health System Policies to patients and patient advocates.
Familiarity with Insurance Coverage types (HMO, PPO, VA, Medicare)
Expected to provide coverage at alternate locations to help meet critical staffing level needs, as delegated by management.
Supports and participates in patient experience initiatives including marketing campaigns and event registration.
Responsible for daily maintenance of workspace and following environmental health cleaning guidelines according to Health System policy and procedures.
Responsible for following personal protective equipment (PPE) guidelines according to Health System policy and procedures.
Expected to complete necessary training and successfully pas 30-60-90-day quality assessments.
May be asked to work in call center setting taking large volumes of phone calls from patients.
Remains in clinic until last patient is checked out and any follow-up visits are scheduled.
Additional work responsibilities if needed for front office support within an ambulatory clinic:
During Visit Standard Check-InResponsible for high volume patient clinic check in/out and phone reception - following health system standards.
Secures patient signatures for consent and financial forms.
Follows and completes all standard registration documentation and scanning process in the Health System EMR
Responsible for collecting all point of service collections due per the EMR generated patient estimate including copay, co-insurance, and deductibles.
Assist patient with MyChart activation and support.
Responsible for outpatient clinic direct rooming
Responsible for supporting patient through self-check-in utilizing MyChart and the EMR
Post-Visit (Check-out/Follow Up Scheduling)Schedule follow up internal and external diagnostic and therapeutic orders creating a patient itinerary based on provider orders.
Assist patient with MyChart activation and support.
Ensure proper front desk coverage until last patient is dismissed from the clinic.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

High School Graduate or GED.
1 or more years direct customer service in a health care or contact center environment

Preferred Education and Experience

College coursework completed towards an Associate's or Bachelor's Degree
Experience in a call center work environment
Working knowledge of medical terminology
Working knowledge of EPIC or other patient/customer database
Clerical, registration and/or customer service experience within a health care setting

Required Language Skills

Fluent English - Ability to read, write, speak, and understand.

Preferred Language Skills

- If bilingual-documented proof of competencies via language proficiency assessments

Knowledge Requirements

Basic computer skills including Microsoft Excel, Word, Outlook and Teams.
Ability to maintain patient confidentiality
High level of customer services skills focusing on problem resolution

Time Type:

Job Requisition ID:

R-10488

We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.

Need help finding the right job?

We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Apply Now

Refine Your Search

bilingual receptionist jobs in independence mo

Patient Service Representative - Outpatient/Ambulatory Clinic

Guest Service Representative/Front Desk

Front Desk Agent

Dental Clinic Front Desk, UMKC School of Dentistry

Bilingual Dental Receptionist

Bilingual Receptionist/Front Desk Secretary

School Secretary (Lincoln College Prep)

3-11pm Front Desk Agent Friday, Saturday, Sunday

Chiropractic Assistant/Receptionist

Front Desk Agent/Night Audit

Receptionist

Front Office Receptionist

Receptionist

Bilingual Receptionist/ Front Desk

Patient Service Representative - Outpatient/Ambulatory Clinic

Patient Service Representative - Occupational Health and Urgent Care

Administrative Assistant

Patient Service Representative

Patient Service Rep Lead- Westwood (East)

Front Desk PSR

I want to receive the latest job alert for bilingual receptionist in independence mo

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected