Top 9 Reservation center associate Jobs in Independence Mo

Customer Service Specialist, Call Center
Tyler Technologies —Overland Park, KS
- Mid-level
- Office
- Analysis skills
Quick Apply
Guest Service and Sales Associate
European Wax Center —Kansas City, MO
- Up to $44,000 a year
- Part-time
- High school diploma or GED
- In-person
- Entry level
- Paid training
- Disability insurance
Quick Apply
Guest Sales Associate
European Wax Center —Lee's Summit, MO
- Part-time
- 18 years or older
- No education required
- Organizational skills
- Wellness program
- Disability insurance
Quick Apply
Guest Service Representative / Sales
European Wax Center —Prairie Village, KS
- Up to $44,000 a year
- Part-time
- High school diploma or GED
- In-person
- Entry level
- Paid training
- Disability insurance
Quick Apply
Guest Services Associate
Hulsing Hotels —Prairie Village, KS
- $16 - $18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Guest Service Associate | Overland Park, Kansas
EWC Corporate LLC —Overland Park, KS
- Part-time
- 18 years or older
- Organizational skills
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Associate - Receptionist
Hilton Garden Inn Overland Park —Leawood, KS
- From $15 an hour
- Online Application
- Ability to walk for extended periods
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Sales Support Associate
Dillard's —Independence, MO
Our Sales Support Associates have a friendly attitude, possess excellent telephone etiquette, display patience while making our guests feel welcome and exhibit…
Sales Associate
Dillard's —Independence, MO
Dillard's will provide ongoing product and sales training to help our Sales Associates exceed their goals.

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Visitor Experience Lead
Franklin Park Conservatory and Botanical Gardens —Columbus, OH
Demonstrates a focus on serving visitors and guests of the Conservatory. Provides excellent customer service while assisting guests with class registration,…
$18 an hour
Pickleball Concierge Associate
THE JEWISH COMMUNITY CENTER OF GREATER COLUMBUS —Columbus, OH
This role ensures an exceptional experience for members and guests by providing warm, attentive customer service, managing daily front-desk operations, and…
$13.50 - $16.00 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for reservation center associate in independence mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reservation center associate jobs near independence mo

Guest Service Agent jobs in Kansas City, MO

Front Desk Receptionist jobs in Leawood, KS

Customer Service Representative jobs in Overland Park, KS

Customer Service jobs in Woodbridge, NJ

Insurance Sales Agent Remote From Home jobs in Chicago, IL

Guest Service Agent jobs in Lafayette, LA

Travel Agent jobs in Phoenix, AZ

Guest Service Agent jobs in Omaha, NE

Guest Service Agent jobs in Leavenworth, WA

Food Service jobs in Philadelphia, PA

Guest Service Agent jobs in Burlingame, CA

It Help Desk jobs in Phoenix, AZ

Front Desk Receptionist jobs in Brookhaven, GA

Front Desk Receptionist jobs in Upper Marlboro, MD

Front Desk Security jobs in Los Angeles, CA

Front Desk Receptionist jobs in Bowie, MD

Salon Receptionist jobs in Philadelphia, PA

Front Desk Receptionist jobs in Marietta, GA

Front Desk Receptionist jobs in Arlington, TX

Customer Service Representative jobs in Seattle, WA

Customer Service Specialist, Call Center

Tyler Technologies -
Overland Park, KS

Quick Apply

Job Details

Qualifications

Customer communication

Full Job Description

At Tyler Technologies, we are committed to empowering the public sector through innovative technology and exceptional service. As a Software Support Specialist, you will serve as a trusted resource and first point of contact for our internal contact center operations, supporting customers using Tyler’s software solutions and web-based services.

Why Tyler Technologies?

Tyler Technologies is a leading provider of integrated software and technology services for the public sector. We are driven by our mission to empower government organizations to operate more efficiently and serve their communities more effectively.

We foster a collaborative, inclusive culture where team members are supported in their growth and recognized for their contributions. Join us and help make a meaningful impact through technology and service.

In this role, you will combine technical troubleshooting, customer service expertise, and operational accuracy to deliver timely, effective solutions - driving high customer satisfaction and first-contact resolution.

Responsibilities

Customer Support & Technical Assistance

Serve as the primary point of contact for inbound and outbound calls, chats, and emails from customers using Tyler applications.
Troubleshoot and resolve issues related to software functionality, login/access, billing, reservations, and general system usage.
Ask insightful questions to diagnose customer needs and deliver accurate, effective solutions with a focus on first-call resolution.
Handle complex or escalated cases with professionalism, empathy, and accountability.

System Navigation & Transaction Processing

Utilize ticket systems, telephony tools, and Tyler platforms to manage and document customer interactions.
Guide customers through transactions such as bookings, modifications, cancellations, and other system workflows.
Accurately process agreements, payments, and sensitive data in compliance with company policies and security standards.
Maintain detailed and accurate records of all customer interactions and resolutions.

Policy Compliance & Product Knowledge

Adhere to Tyler Technologies’ business rules, client-specific requirements, and regulatory guidelines.
Stay current on software updates, product enhancements, and evolving procedures.
Provide clear, consistent, and accurate information aligned with Tyler’s standards and client expectations.

Collaboration & Continuous Improvement

Partner with internal teams to resolve complex issues, including technical defects, billing discrepancies, or policy clarifications.
Share customer feedback and insights to improve processes, tools, and the overall customer experience.
Adapt to new tools, processes, and responsibilities in a dynamic, evolving environment.

Performance & Quality

Meet or exceed performance metrics for quality, productivity, and customer satisfaction.
Manage time effectively while balancing multiple priorities in a fast-paced call center environment.

Qualifications

Education & Experience

Associate or bachelor’s degree preferred, or equivalent combination of education and experience.
Previous experience in a call center, customer service, or technical support environment preferred.

Skills & Competencies

Strong communication skills with the ability to explain technical concepts clearly and confidently.
Excellent problem-solving and analytical thinking skills.
Ability to navigate multiple systems and applications simultaneously with accuracy and efficiency.
Strong attention to detail and adherence to processes and compliance requirements.
Proficiency with Microsoft Office and general web/browser troubleshooting.
Effective time management, multitasking, and organizational skills.
Team-oriented mindset with adaptability and a positive attitude.

Work Environment

Ability to work both in an office environment as well as remotely.
Structured, performance-driven call center environment supporting Tyler clients.
Ability to work scheduled shifts.
Prolonged periods of sitting and working on a computer.

What You’ll Bring to Tyler

A customer-first mindset and passion for helping others succeed.
Ownership and accountability for each customer interaction from start to resolution.
Professionalism, empathy, and a positive, solutions-oriented approach.
A commitment to continuous learning and contributing to team success.

Quick Apply

Refine Your Search

reservation center associate jobs in independence mo

Customer Service Specialist, Call Center

Guest Service and Sales Associate

Guest Sales Associate

Guest Service Representative / Sales

Guest Services Associate

Guest Service Associate | Overland Park, Kansas

Hotel Front Desk Associate - Receptionist

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for reservation center associate in independence mo

Explore jobs in more locations

Responsibilities

Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected