About the Role
The HR Generalist - Field Operations provides hands-on HR support for approximately 150-175 employees across Mountain Top Healthcare LLC facilities. This role supports onboarding, employee relations, leave and workers' compensation administration, benefits, personnel records, and regulatory compliance. The position requires regular on-site presence and approximately 50% or more travel among assigned California locations.
Essential Responsibilities
Onboarding & Field Support
- Develop and deliver in-person new hire orientation, HR trainings, and other employee or manager education across assigned locations.
- Coordinate onboarding documentation, benefit enrollment, required training, and credential records.
- Provide consistent, accessible HR support to employees, Directors, Administrators, and local managers.
Employee Relations & Performance
- Guide managers through performance management, attendance, conduct, corrective action, and documentation.
- Conduct or support workplace investigations, witness interviews, employee meetings, and in-person terminations as needed.
- Escalate complex, sensitive, or high-risk employee matters to leadership and designated HR support.
Leave, Workers' Compensation & Compliance
- Track leaves of absence and coordinate required documentation, status updates, accommodations, and return-to-work processes.
- Coordinate workers' compensation matters, including incident documentation, witness statements, work-status updates, and return-to-work follow-up.
- Support compliance with California employment requirements and applicable Title 17 and Title 22 requirements; program-specific training will be provided as needed.
Records, Benefits & Employee Lifecycle
- Maintain accurate personnel files, licenses, credentials, training records, compliance trackers, and routine file audits.
- Coordinate benefit enrollments, employee communications, personnel changes, transfers, and separation documentation.
- Support recruiting and hiring activities for assigned facilities, including candidate coordination and hiring documentation.
Position Requirements
Education & Experience
- Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent combination of education and directly related professional experience preferred.
- 4+ years of HR generalist, employee relations, or HR management experience strongly preferred; California HR experience preferred.
- Experience in healthcare, residential care, developmental services, or social services strongly preferred.
- Previous experience with, or working knowledge of, California Title 17 and Title 22 requirements preferred; program-specific training will be provided.
- PHR, SHRM-CP, or equivalent HR certification preferred.
Knowledge, Skills & Abilities
- Working knowledge of California employment law, including wage-and-hour, FEHA, CFRA/FMLA, leave, accommodation, and employee relations requirements.
- Strong employee relations, investigation, documentation, conflict resolution, and manager coaching skills.
- Strong public speaking, communication, and facilitation skills, including the ability to create and deliver effective trainings and orientations.
- High degree of discretion, professionalism, sound judgment, organization, and follow-through.
- Proficiency with HRIS platforms and electronic employee recordkeeping; applicant tracking system experience preferred.
Compensation & Benefits
- $85,000-$100,000 annual salary range, depending on experience and qualifications.
- 100% employer-paid Kaiser medical, dental, and vision coverage for the employee; dependent coverage available at the employee's cost.
- Vacation/PTO benefits available after the initial probationary period, with vacation front-loaded annually based on service: 1 week for 1-3 years, 2 weeks for 4-7 years, and 4 weeks for 8+ years. Approved business travel is reimbursed per company policy.
Physical Requirements
The physical demands described are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).
- Regular travel of approximately 50% or more to branches including but not limited to: Long Beach, Lomita, Burbank, and Gilroy, with occasional overnight travel.
- Ability to conduct in-person orientations, trainings, interviews, employee meetings, and facility walkthroughs.
- Ability to sit and work at a computer for extended periods and manage work across multiple locations.
- Ability to drive and hold a valid driver’s license.
Pay: $85,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- This role requires 50% or more regular travel among California locations (Long Beach, Lomita, Burbank, Gilroy), including occasional overnight travel, and requires a valid driver's license. Are you able to meet this requirement?
- How many years of experience do you have in a Human Resources Generalist, Employee Relations, or HR Management role?
- Do you have prior HR experience in a California-regulated healthcare, residential care, developmental services, or social services setting (e.g., experience with Title 17/Title 22, community care licensing, or similar)? If yes, briefly describe.
Work Location: In person
