Top 9 Bank clerk Jobs in Indiana

Card Services Specialist
Financial Center First Credit Union —Indianapolis, IN
- $18.90 - $25.99 an hour
- Extended hours
- Hybrid work
- Microsoft Excel
- Inventory management
- Basic math
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Loan Resolution Specialist
Diamond Valley Federal Credit Union —Evansville, IN
- $18 - $22 an hour
- Full-time
- Word processing
- Computer literacy
- Office
- Health insurance
- Dental insurance
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Teller - Full Time- Dyer office
First Savings Bank of Hegewisch —Dyer, IN
- Full-time
- Basic math
- Office
- High school diploma or GED
Quick Apply
Mortgage Loan Processor
First Farmers Bank & Trust —Kokomo, IN
- $19 - $21 an hour
- Full-time
- Computer literacy
- Office
- Organizational skills
- Profit sharing
- Wellness program
Quick Apply
Mortgage Loan Closer/Post Closer
First Farmers Bank & Trust —Kokomo, IN
- $19.50 - $22.50 an hour
- Full-time
- Office
- High school diploma or GED
- Travel
- Profit sharing
- Wellness program
Quick Apply
Document Management Clerk/Courier
Partners 1st Federal Credit Union —Fort Wayne, IN
- Extended hours
- Clean driving record
- Office
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
10d
Clerk Processor - Imaging
Horizon Bank —Michigan City, IN
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Consumer Loan Clerk
Horizon Bank —Michigan City, IN
- Full-time
- Microsoft Excel
- Mid-level
- Office
Quick Apply
Title Clerk
Liberty Federal Credit Union —Evansville, IN
- Full-time
- Word processing
- Office
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
3h

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Part-Time Teller (Bridge St)
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Card Services Specialist

Financial Center First Credit Union -
Indianapolis, IN

Quick Apply

Job Details

$18.90 - $25.99 an hour

Qualifications

Customer communication
Confidential information handling
Microsoft Excel
Copy machines
Basic math
Word embeddings
High school diploma or GED
Fax machines
Productivity software

Full Job Description

POSITION TITLE: Card Services Specialist

REPORTS TO: Card Services & ITM Operations Manager

PAY GRADE: 7

DEPARTMENT: Internal Operations

FLSA STATUS: Non-Exempt (Paid Hourly)

LOCATION: Hybrid, 7101 East 56th Street, Indianapolis, IN, 46226

PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU’s vision of inspiring financial wellness. The position must deliver high quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act.

The Card Specialist maintains the clerical duties of the Credit Union’s debit and credit card programs, approves and processes disputes for debit card transactions, completing new card setups, and handling member inquiries.

ESSENTIAL DUTIES:

Deliver the exceptional member experience during all interactions with potential members, members, coworkers, internal members and vendors
Performs daily processing of Debit Card requests including but not limited to:
- Process debit card disputes within regulatory timelines, including filing chargebacks, and insurance notices.
- Analyzes customer account activity, including ATM transactions, VISA debit authorization and settlements to determine whether fraudulent, unauthorized or other misuse of an account has occurred in order to limit the organization’s exposure to loss and protect a legitimate customer account balance.
- Notify fraud prevention group of dispute trends.
- Communicates with members as needed to follow up on debit disputes.
Performs daily processing of Credit Card requests including but not limited to:
- New credit card onboarding – new card setup
- Balance transfers
- Account maintenance
- Researching and responding to member service calls
Daily review of reports for both validation and reconciliation of previous day’s work for accuracy and risk management
Supports Card Services & ITM Operations Manager in the setup and testing of credit card promotions
Manages card inventory, including card BIN management, bulk card renewal, instant issue cardstock, and monthly inventory review. Places orders for rush-order cards and international card holders
Manage cards which are returned undeliverable to the Credit Union by logging, notifying members, and destroying cards as required
Creates and maintains procedures ensuring compliance with visa rules and regulations
Serves as a backup for the weekly cash orders and balancing of the credit unions ITMs
Participates in training for retail teams and branch visits
Performs other duties as commensurate with the position.

REQUIRED BACKGROUND:

High School graduate or equivalent
1-year experience with a Credit Union (or Financial Institution) member account processing is preferred
Strong verbal and written communication skills. Strong interpersonal and customer service skills. Ability to be resourceful, perceptive and persuasive when solving problems. Displays, diplomacy, patience and tact when dealing with members and staff
Detail oriented with ability to adapt quickly in a fast-paced environment
Good organizational skills. Ability to concentrate, exercise judgement & be a creative thinker
Must have the ability to effectively work with a variety of personalities, backgrounds and experience levels
Must be proficient in use of Microsoft Office products, specifically Word, Excel and PowerPoint
Ability to properly handle sensitive information is imperative

ADA REQUIREMENTS

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

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Refine Your Search

bank clerk jobs in indiana

Card Services Specialist

Loan Resolution Specialist

Teller - Full Time- Dyer office

Mortgage Loan Processor

Mortgage Loan Closer/Post Closer

Document Management Clerk/Courier

Clerk Processor - Imaging

Consumer Loan Clerk

Title Clerk

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