Top 9 Hotel operations manager Jobs in Indiana

Dual Hotel Operations Manager
PAH Management —Fort Wayne, IN
- $58,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Operations Manager
DoubleTree by Hilton South Bend —South Bend, IN
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
Quick Apply
Task Force Rooms Operations Manager
White Lodging Services Corporation —Merrillville, IN
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
- Paid parental leave
- Disability insurance
Quick Apply
Bench Operations Manager
MHG Hotels - Corporate —Indianapolis, IN
- $52,264 - $61,672 a year
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Operations Manager
Residence Inn/SpringHill Suites Indianapolis —Indianapolis, IN
- $45,000 - $55,000 a year
- Full-time
- 18 years or older
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Account Manager - Valet Operations - Hilton Signia Hotel Indianapolis
Towne Park —Indianapolis, IN
- Extended hours
- 18 years or older
- Clean driving record
- Microsoft Outlook
- AD&D insurance
- Paid holidays
8d
Operations Manager
Fairfield Inn & Suites Columbus —Columbus, IN
- $50,000 a year
- Full-time
- Mid-level
- 3 years
- Hotel
- Relocation assistance
- Health insurance
Quick Apply
Associate Manager - Valet Operations - Hilton Signia Hotel Indianapolis
Towne Park —Indianapolis, IN
- Full-time
- Mid-level
8d

More jobs to discover

Find similar jobs that you might be interested in.

Senior Operations Manager
Online Transport —Greenfield, IN
Online Transport is looking for an experienced Senior Operations Manager-Asset Division who will lead and develop the strategy to deliver a Best-in-Class…
Quick Apply
8d
Operations Manager
Confidential —Evansville, IN
The ideal candidate has management experience in countertops, construction, fabrication, manufacturing, or a related field — however, we are willing to train…
From $75,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply
Operations Manager
Holiday Inn Express Chillicothe East —Chillicothe, OH
Direct and coordinate activities of the front desk, housekeeping, reservations, guest services, security, and maintenance departments.
Quick Apply
6d

I want to receive the latest job alert for hotel operations manager in indiana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel operations manager jobs near indiana

Hotel Operations Manager jobs in Indianapolis, IN

Operations Manager jobs in Indianapolis, IN

Operations Manager jobs in South Bend, IN

Clinic Manager jobs in Minneapolis, MN

Rn Case Manager jobs in Dallas, TX

Free Room Board jobs in Atlanta, GA

Room Operations Manager jobs in Boston, MA

Room Operations Manager jobs in Fort Lauderdale, FL

Operations Manager jobs in Washington, DC

Room Operations Manager jobs in Savannah, GA

Room Operations Manager jobs in Atlanta, GA

Hotel Operations Manager jobs in Portsmouth, NH

Hotel Operations Manager jobs in Pensacola, FL

Hotel Operations Manager jobs in Belle Vernon, PA

Hotel Operations Manager jobs in Oakwood Hills, IL

Wellness Manager jobs in New Jersey

Hotel Maintenance jobs in Salt Lake City, UT

Hr Operations jobs in Remote

Property Manager jobs in Kalispell, MT

Hotel Operations Manager jobs in Remote

Dual Hotel Operations Manager

PAH Management -
Fort Wayne, IN

Apply Now

Job Details

Full-time
$58,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Team leadership
Managing hospitality teams
General management

Full Job Description

Dual Hotel Operations Manager

Homewood Suites by Hilton Fort Wayne & Hilton Garden Inn Fort Wayne

Position Summary

The Dual Hotel Operations Manager is responsible for the day-to-day operation of both the Homewood Suites by Hilton Fort Wayne and Hilton Garden Inn Fort Wayne. This position supports the General Manager in delivering exceptional guest experiences, maximizing financial performance, maintaining brand standards, and developing associates. The Operations Manager provides leadership to all operating departments, ensuring efficient execution, cost control, and consistent service excellence across both hotels.

Essential Responsibilities

Operations Leadership

Oversee daily operations of Front Office, Housekeeping, Breakfast/F&B, and Maintenance departments at both properties.
Serve as Manager on Duty and provide hands-on operational support.
Ensure compliance with Hilton brand standards, safety requirements, and company policies.
Maintain exceptional cleanliness, service quality, and property appearance.
Coordinate preventive maintenance programs and life-safety compliance.

Guest Experience

Foster a culture of hospitality and guest engagement.
Resolve guest concerns promptly and professionally.
Monitor and improve guest satisfaction metrics, including Stay Experience scores and online reviews.
Ensure proper handling of guest recovery and service recovery procedures.

Financial Performance

Assist with budgeting and forecasting processes.
Monitor labor productivity and staffing levels based on occupancy.
Control departmental expenses and identify opportunities for cost savings.
Review payroll, overtime, and scheduling to maximize profitability.
Support revenue initiatives to maximize occupancy, ADR, and RevPAR.

Team Leadership

Recruit, train, coach, and develop associates and supervisors.
Conduct performance evaluations and disciplinary actions as required.
Promote teamwork and employee engagement.
Ensure training compliance and succession development.

Revenue and Sales Support

Work closely with the Sales department to ensure smooth group and transient operations.
Participate in revenue strategy discussions.
Ensure proper execution of group arrivals and special events.
Support local business development and community involvement.

Administrative Responsibilities

Review daily reports and operating metrics.
Ensure accurate inventories and departmental controls.
Maintain compliance with all Hilton and company reporting requirements.
Participate in month-end and year-end processes.
Assist with purchasing and expense management.

Qualifications

Education & Experience

Minimum 3 years hotel supervisory or management experience required.
Hilton brand experience preferred.
Experience in select-service and extended-stay operations strongly preferred.
Previous experience as Assistant General Manager, Operations Manager, or Department Head preferred.

Knowledge and Skills

Strong understanding of hotel financial statements and labor management.
Excellent leadership, communication, and coaching abilities.
Knowledge of Hilton systems including PEP, R&I, and Hilton brand standards preferred.
Ability to analyze operational data and implement improvement plans.
Strong guest service and problem-solving skills.
Ability to work flexible schedules including weekends and holidays.

Physical Requirements

Ability to stand and walk for extended periods.
Ability to lift up to 25 pounds.
Ability to respond to emergencies and work varying shifts as business demands require.

Performance Expectations

Achieve guest satisfaction goals (Stay Experience and service recovery metrics).
Maintain labor costs within forecast.
Ensure both properties meet Hilton QA and brand standards.
Drive associate engagement and retention.
Improve profitability through expense control and operational efficiency.
Maintain a safe and productive work environment.

Reporting Relationship

Reports To: Dual General Manager
Supervises: Front Office, Housekeeping, Maintenance, Breakfast/F&B Supervisors and Department Leaders

Location: Homewood Suites by Hilton Fort Wayne & Hilton Garden Inn Fort Wayne
Status: Full-Time, Exempt

This position requires a highly visible leader capable of balancing the operational needs of two Hilton properties while delivering exceptional guest service and strong financial performance.

Our Benefits

• Medical, Dental, and Vision Insurance • Short-Term and Long-Term Disability • 401(k) Retirement Plan

• Term Life and AD&D Insurance • Employee Incentive Program • Voluntary Life Insurance (self, spouse, child) Accident, Critical Illness, Hospital Indemnity • Hotel Stay Perks (Marriott, Hilton) • Educational Reimbursement • Paid Time Off • Manager in Training Program (where applicable)

About PAH Management

PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.

Equal Opportunity Employer

Phoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Apply Now

Refine Your Search

hotel operations manager jobs in indiana

Dual Hotel Operations Manager

Operations Manager

Task Force Rooms Operations Manager

Bench Operations Manager

Operations Manager

Account Manager - Valet Operations - Hilton Signia Hotel Indianapolis

Operations Manager

Associate Manager - Valet Operations - Hilton Signia Hotel Indianapolis

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for hotel operations manager in indiana

Explore jobs in more locations

Our Benefits

About PAH Management

Job Seeker Tools

Employer Tools

Browse

Stay Connected