CULTURE & SPIRITUAL LEADERSHIP
At Traders Point, every role is first and foremost a calling to live out our mission and lead with character. We believe culture is shaped through consistent, Christ centered behaviors, and we expect every staff member, regardless of role, to actively embody the Traders 10 and the 5 Expectations in both life and leadership. Our Battle Plan serves as a foundational tool, grounding us in our mission to clear the way, equip for battle, and deploy for impact, as well as our vision of taking ground for the Kingdom across Indy and beyond. We hold one another accountable to live these commitments daily at work, at home, and in the community, believing that who we are becoming matters just as much as what we accomplish.
JOB SUMMARY
The Lead Care Pastor provides strategic leadership for pastoral care across all Traders Point campuses. This role casts and champions a church-wide vision for care, shaping how the church responds to and supports people through crisis, grief, illness, life transitions, and spiritual challenges. The Lead Care Pastor ensures that pastoral care is consistent, effective, and accessible across all campuses while helping people experience the love and hope of Christ during life's most significant moments.
The Lead Care Pastor moves beyond reactive care to establish scalable systems that equip staff and Difference Makers to provide exceptional pastoral care. Through the development of care strategies, resources, and best practices, this role ensures a consistent care experience across every campus while remaining personally engaged in complex and escalated care situations.
As a key collaborative leader across campuses, ministries, and central teams, the Lead Care Pastor recruits, trains, coaches, and equips ministry leaders, campus teams, and Difference Makers to confidently provide Christ-centered care. This role develops care strategies, systems, resources, and training that empower campuses to own and deliver effective pastoral care while maintaining alignment across the church. Through intentional development and collaboration, the Lead Care Pastor fosters a culture where care is shared, multiplied, and sustained through equipped leaders and Difference Makers.
SUPERVISORY RESPONSIBILITIES
-
Direct Supervisor of the Benevolence Director
-
Oversight of Campus Care Leaders across all campuses
-
Oversight of commissioned and ordained staff performing funerals, weddings, and premarital counseling
-
Provides stewardship and management of the Care Ministry budget
DUTIES/PRIMARY JOB PRODUCTS
Cast Vision & Oversee Care Strategy
-
Oversee a unified care philosophy across all campuses.
-
Create scalable systems for prayer, crisis response, benevolence, funerals, hospital visits, and counseling referrals that function consistently across all campuses.
-
Partner with Campus Pastors to contextualize care for each community while maintaining church-wide standards.
-
Regularly evaluate care metrics (response time, follow-up, Difference Maker engagement, etc.).
-
Communicate the care vision and strategy clearly to build alignment and shared ownership.
Lead and Develop Campus Care Teams
-
Recruit, train, and coach campus care Difference Makers, building their capacity to conduct pastoral care in their contexts.
-
Equip staff and ministry leaders with tools, scripts, and best practices for handling sensitive pastoral situations with wisdom and consistency.
-
Develop clear pathways for identifying and deploying Difference Makers gifted in shepherding, encouragement, and compassionate care.
-
Lead regular team rhythms (huddles, trainings, debriefs) that build team unity and sharpen pastoral skills.
-
Provide ongoing coaching and supervision to ensure care quality, staff health, and role clarity across campuses.
Oversee Care Ministries
-
Provide strategic oversight, direction, and resourcing for all care ministries including: Benevolence, Hospital Visitation, Premarital Counseling, and Crisis Response Teams.
-
Set vision, establish operational standards, review outcomes, ensure qualified staff and Difference Maker leadership is in place.
-
Officiate funerals and weddings as needed, maintaining and updating wedding, funeral, and premarital counseling training and policies.
Collaborate Across Ministries
-
Partner with the Groups Team to cultivate a culture where care happens in community, equipping small groups to be the primary environment for encouragement, support, and spiritual care.
-
Develop and implement strategies with the Groups Team that equip Group Leaders to provide effective care, recognize emerging needs, and connect group members to additional support when appropriate.
-
Partner with the Outreach Team to identify, cultivate, and steward relationships with community partners that provide practical support for individuals and families experiencing crisis, hardship, or instability.
-
Partner with the Groups and Outreach team to ensure people in crisis are connected to community and long-term care pathways.
-
Partner with the Next Gen team to address family care needs and build age-appropriate support for students and children.
-
Partner with campus leadership during major incidents or community-wide pastoral moments requiring coordinated response.
-
Represent Care in cross-functional planning conversations, ensuring care needs and insights inform ministry-wide strategy.
Provide Direct Pastoral Care
-
Serve as the staff expert on high-acuity care, advising and equipping ministry leaders as they walk with people through mental health crises, trauma, sudden loss, and complex family conflict; stepping in directly only for the most severe or sensitive situations.
-
Provide pastoral counseling within a clearly defined scope; consistently refer to licensed mental health professionals when appropriate.
Miscellaneous
-
Perform other duties as required.
-
Job description is subject to change based on the organization/department’s needs.
INTERNAL AND EXTERNAL RELATIONSHIPS
-
This position reports to the Lead Discipleship Pastor.
REQUIRED SKILLS/ABILITIES
-
Strong biblical and theological foundation with the ability to apply scriptural truth to pastoral care and ministry leadership.
-
Ability to cast vision, develop strategy, and lead scalable care systems across a multi-site environment.
-
Excellent interpersonal and communication skills, including coaching, teaching, conflict resolution, and difficult conversations.
-
Strong counseling assessment skills with the ability to discern needs, provide appropriate pastoral care, and make referrals to appropriate counseling or medical professionals as needed.
-
Demonstrated emotional and spiritual maturity in high-pressure and emotionally complex situations.
-
Strong leadership and team development skills with the ability to recruit, equip, and empower leaders and volunteers.
-
Alignment with TPCC's mission, vision, values, and doctrinal commitments.
PREFERRED SKILLS/ABILITIES
-
Experience building volunteer-led ministry models that equip and empower others to provide care.
-
Experience leading care ministry in a large or multi-site church environment.
-
Knowledge of community care, counseling, mental health, and recovery resources within the greater Indianapolis area.
-
Experience developing and implementing ministry systems, processes, and care pathways.
-
Experience training and coaching staff, volunteers, and ministry leaders.
-
Experience officiating weddings, conducting funerals, and providing premarital counseling.
-
Ability to analyze ministry data and use insights to improve care effectiveness and engagement.
-
Working knowledge of ROCK RMS or similar church management systems.
-
Proficiency in Microsoft Office Suite or related software.
EDUCATION & EXPERIENCE
-
Bachelor’s degree in Pastoral Ministry, Pastoral Counseling, or related field required.
-
At least 7 years of (Industry/Field) experience required.
PHYSICAL DEMANDS/WORK ENVIRONMENTS
-
Prolonged periods of sitting at a desk and working on a computer.
-
Must be able to sit, stand, bend, kneel or squat.
-
Must be able to lift 25 pounds at times.
-
Must be able to work various hours to accommodate events occasionally.
-
Ability to travel locally as needed.
CLASSIFICATION
Exempt/Non-Exempt: Exempt (Salaried)
Full or Part-Time: Full-Time
Work Schedule: Sun - Thurs
