Top 28 Technical support analyst Jobs in Indiana

Help Desk Analyst L1
Zones —Indianapolis, IN
- $24 - $28 an hour
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Windows
- Health insurance
Quick Apply
Helpdesk Data Entry Analyst - Indianapolis, IN
Software Technology Inc —Indianapolis, IN
- Communication skills
- Public Health
- Entry level
Quick Apply
IT Systems Analyst
Arbor Homes —Indianapolis, IN
- Full-time
- Office
- Microsoft Office
- Communication skills
IT Tech Support Analyst L1 or L1.5
Intone Networks —Indiana
- Contract
- English
- Mid-level
- Windows
7d
Service Desk Analyst
Everwise Credit Union —Indianapolis, IN
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
14d
Service Desk Analyst
Parasol Alliance —Fort Wayne, IN
- $26.50 an hour
- Background check
- Current TB test
- Mid-level
- Dental insurance
- 401(k)
8d
Senior Technical Support Analyst
Purdue University —West Lafayette, IN
- Background check
- Computer Science
- Mid-level
IT Asset Analyst
Rehab Medical —Indianapolis, IN
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Dental insurance
Quick Apply
8d
Service Desk Analyst:
Braden Business Systems —Fishers, IN
- Full-time
- Windows
- Entry level
- Health savings account
- Paid holidays
Quick Apply
11d
IT Analyst I
Neovia —Greenfield, IN
- From $51,678 a year
- Full-time
- Azure
- Bachelor of Science
- English
Quick Apply
Epic Education Analyst
Parkview Health —Indianapolis, IN
- Full-time
- Classroom
- Computer literacy
- Mid-level
IT Support Analyst I – DC Operations
D&H —Whiteland, IN
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Help Desk Analyst
Our Sunday Visitor, Inc. —Huntington, IN
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Help Desk Analyst
American Commercial Barge Line —Jeffersonville, IN
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
10d
Helpdesk Analyst - Indianapolis IN/Hybrid - Need Locals
Software Technology Inc —Indianapolis, IN
- $20 an hour
- Mid-level
- Public Health
Quick Apply
Service Desk Analyst
Indiana Public Retirement System —Indianapolis, IN
- $50,000 - $58,000 a year
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
7d
Systems Support Analyst
Merchants Bank of Indiana —Carmel, IN
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
1d
Front Desk Technical Analyst
Matcher Technologies Ltd —Chester, IN
- Email
- Hybrid work
- Mid-level
- Office
- Continuous improvement
Client Service Analyst
Clinical Architecture —Indianapolis, IN
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
7d
Service Analyst
Penguin Solutions —Indiana
- Hybrid work
- Microsoft Outlook
- English
- Mid-level
4d

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Help Desk Analyst L1

Zones -
Indianapolis, IN

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Health insurance

Qualifications

IT department experience

Full Job Description

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Term: 1+ year
Location: Indianapolis, IN
Pay: $24.00 - $28.00; commensurate with experience
Hours: 8:00 am – 5:00 pm

As a Help Desk Support Analyst, you’ll play a key role in ensuring our global teams have the technology they need to innovate, collaborate, and deliver exceptional experiences to our customers and athletes worldwide. You’ll provide first-line technical support, troubleshoot issues, and contribute to a seamless IT environment that powers our mission.

What you will do as the Help Desk Support Analyst:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Respond to incoming queries from employees via phone, email, or ticketing systems, resolving technical issues related to hardware (e.g., laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network connectivity.
Perform initial troubleshooting and diagnostics, escalating complex issues to higher-tier IT teams when necessary.
Assist with onboarding new team members by setting up accounts, configuring devices, and providing basic IT training.
Maintain accurate records of incidents and resolutions in a service management system (e.g., ServiceNow or similar).
Support remote and hybrid work environments, ensuring tools like VPNs, collaboration platforms (e.g., Microsoft Teams), and mobile devices function effectively.
Contribute to knowledge base articles or FAQs to empower self-service solutions for common issues.
Stay updated on IT systems, new product releases, and emerging technologies to provide proactive support.
Collaborate with global IT teams to ensure consistent service delivery across regions.

What you will bring to the team:

1-3 years of experience in a help desk or IT support role.
Proficiency with Windows and/or macOS operating systems, Microsoft Office Suite, and basic networking concepts (e.g., Wi-Fi, VPN).
Familiarity with IT ticketing systems and remote support tools (e.g., TeamViewer, SCCM).
Strong communication skills, with the ability to explain technical concepts to non-technical users in a clear, patient manner.
A problem-solving mindset and a passion for delivering excellent customer service.
Ability to work in a fast-paced, team-oriented environment with a global scope.
Bonus: Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish, etc.), given international presence.

#LI-TB1
Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.

Quick Apply

Refine Your Search

technical support analyst jobs in indiana

Help Desk Analyst L1

Helpdesk Data Entry Analyst - Indianapolis, IN

IT Systems Analyst

IT Tech Support Analyst L1 or L1.5

Service Desk Analyst

Service Desk Analyst

Senior Technical Support Analyst

IT Asset Analyst

Service Desk Analyst:

IT Analyst I

Epic Education Analyst

IT Support Analyst I – DC Operations

Help Desk Analyst

Help Desk Analyst

Helpdesk Analyst - Indianapolis IN/Hybrid - Need Locals

Service Desk Analyst

Systems Support Analyst

Front Desk Technical Analyst

Client Service Analyst

Service Analyst

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