Top 64 Banking operations Jobs in Indianapolis, In

Branch Operations Lead - Rockville Rd, Indianapolis, IN
JPMorganChase —Indianapolis, IN
- Weekends as needed
- Management
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
10d
Teller
PNC Financial Services Group —Indianapolis, IN
- Full-time
- No experience needed
- No degree
- Entry level
- Wellness program
- Health savings account
Personal Banker
PNC Financial Services Group —Indianapolis, IN
- Full-time
- Office
- 3 years
- No degree
- Wellness program
- Health savings account
5d
Regional Banker/Teller
PNC Financial Services Group —Indianapolis, IN
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
5d
Lead Teller
PNC Financial Services Group —Indianapolis, IN
- Full-time
- Mid-level
- Office
- Team management
- Wellness program
- Health savings account
12d
Universal Banker
Centier Bank —Indianapolis, IN
- From $19 an hour
- Weekends as needed
- Microsoft Outlook
- Office
- Windows
- Tuition reimbursement
- Paid time off
Quick Apply
Relationship Banker Business Specialist
PNC Financial Services Group —Indianapolis, IN
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Traveling Universal Banker
Centier Bank —Indianapolis, IN
- From $19 an hour
- Weekends as needed
- Microsoft Outlook
- Office
- Windows
- Tuition reimbursement
- Paid time off
Quick Apply
Personal Banker
First Farmers Bank & Trust —Carmel, IN
- $18 - $22 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Wellness program
Quick Apply
Payments Banking Manager
Accenture —Carmel, IN
- $87,400 - $293,800 a year
- Full-time
- Sales
- 5 years
- Analysis skills
- Paid holidays
- Disability insurance
4d
Personal Banker
State Bank —Speedway, IN
- Computer literacy
- Office
- Windows
- Referral program
Quick Apply
Banking Payments Senior Manager
Accenture —Carmel, IN
- $122,700 - $338,300 a year
- Full-time
- Analysis skills
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Teller Lead
PNC Financial Services Group —Zionsville, IN
- Full-time
- Mid-level
- Office
- Team management
- Wellness program
- Health savings account
Assistant Store Manager
PLS —Indianapolis, IN
- Weekends as needed
- Hospitality
- Mid-level
- Human resources
- Health insurance
- Dental insurance
Quick Apply
Part Time Teller
PNC Financial Services Group —McCordsville, IN
- Part-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account
5d
Part-time Teller
PNC Financial Services Group —McCordsville, IN
- Part-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account
5d
Manager, Customer Relationship Management
Everwise Credit Union —Carmel, IN
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Continuous improvement
Retail Banking Manager
Accenture —Carmel, IN
- $87,400 - $293,800 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Assistant Branch Manager
State Bank —Carmel, IN
- Full-time
- Computer literacy
- Mid-level
- Office
- Referral program
Quick Apply
7d
Shift Supervisor
PLS —Indianapolis, IN
- Weekends as needed
- Hospitality
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Quick Apply

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Branch Operations Lead - Rockville Rd, Indianapolis, IN

JPMorganChase -
Indianapolis, IN

Apply Now

Job Details

Full-time
10 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Customer communication
Financial services customer support
Office activity coordination
Customer relationship building
Management
Team leadership
Regulatory compliance
High school diploma or GED
Team training
Leading team collaboration initiatives
Banking regulatory compliance

Full Job Description

JOB DESCRIPTION

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.

A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.

Job responsibilities

Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.

Required qualifications, capabilities, and skills

You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
You have 1+ years of retail banking experience.
You have a high school degree, GED, or foreign equivalent.
You have the ability to work branch hours including weekends and evenings.

Preferred qualifications, capabilities, and skills

You have 6+ months of Associate Banker (Teller) experience.
You have a college degree or military equivalent.

Training and Travel Requirement

You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
You'll need to be able to travel as required for in-person training and meetings.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Apply Now

Refine Your Search

banking operations jobs in indianapolis, in

Branch Operations Lead - Rockville Rd, Indianapolis, IN

Teller

Personal Banker

Regional Banker/Teller

Lead Teller

Universal Banker

Relationship Banker Business Specialist

Traveling Universal Banker

Personal Banker

Payments Banking Manager

Personal Banker

Banking Payments Senior Manager

Teller Lead

Assistant Store Manager

Part Time Teller

Part-time Teller

Manager, Customer Relationship Management

Retail Banking Manager

Assistant Branch Manager

Shift Supervisor

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