Top 16 Call center quality analyst Jobs in Indianapolis, In

Administrative Assistant
SCA Health —Indianapolis, IN
- $22 - $24 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
14d
Commercial Loan Operations Specialist
Centier Bank —Carmel, IN
- $19 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Tuition reimbursement
- Paid time off
Quick Apply
12d
Customer Service Representative
absiusa —Indianapolis, IN
- $1 an hour
- Computer literacy
- Writing skills
- Research
Quick Apply
Commercial Insurance Analyst
Accenture —Carmel, IN
- $21.39 - $48.13 an hour
- Full-time
- Remote
- Research
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —Camby, IN
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
Critical Incident Communications, Senior Specialist
Salesforce —Indianapolis, IN
- $94,000 - $142,300 a year
- Weekends as needed
- AWS
- Senior level
- 4 years
- Paid parental leave
- Disability insurance
Credit Underwriter - Loan Review/Risk Governance
Centier Bank —Carmel, IN
- Full-time
- 5 years
- Writing skills
- Office
- Tuition reimbursement
- Paid time off
Quick Apply
C&I Credit Analyst II or III
Northwest Bank —Fishers, IN
- $61,500 - $110,000 a year
- Full-time
- Writing skills
- Data analysis skills
- Mid-level
- Work from home
Quick Apply
1d
Epic Wisdom Lead - 6364302
Accenture —Carmel, IN
- $84.25 - $94.25 an hour
- Full-time
- Hybrid work
- Management
- 5 years
- High school diploma or GED
- Disability insurance
- Health insurance
Financial Analyst or Senior Financial Analyst – West Michigan | Full Relocation Package Offered
Augmentis —Indianapolis, IN
- $90,000 - $135,000 a year
- Full-time
- Oracle
- Mid-level
- Office
- Relocation assistance
- Health insurance
Quick Apply
Snowflake Advanced AI Solution Lead
Accenture —Carmel, IN
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Paid holidays
- Disability insurance
4d
Salesforce Data Cloud & AI Tech Architect (Tech Architecture/Solution Architecture)
Accenture —Carmel, IN
- Full-time
- Hybrid work
- Management
- Computer Science
- Mentoring
- Paid holidays
- Disability insurance
Snowflake Advanced AI Engineer,
Accenture —Carmel, IN
- $59,100 - $205,800 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Paid holidays
- Disability insurance
4d
Clinical Supervisor (BCBA) Remote
Center for Autism and Related Disorders —Indianapolis, IN
- $65,000 - $115,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Current TB test
- HIPAA
- Paid training
- Relocation assistance
Quick Apply

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call center quality analyst jobs near indianapolis, in

Administrative Assistant

SCA Health -
Indianapolis, IN

Apply Now

Job Details

Full-time
$22 - $24 an hour
14 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Medical software
Phone communication
Medical office experience
High school diploma or GED
Medical billing
Microsoft Teams

Full Job Description

Overview:

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

Clinical quality
Integrity
Service excellence
Teamwork
Accountability
Continuous improvement
Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Accountabilities / Responsibilities:

** This is an office based position in the Indianapolis, IN location. The work schedule will be Monday - Friday and the work hours can be anywhere between from 8am - 5:30pm EST **

Provide administrative support to Business Office Manager and Tech Support Analyst. Professional, friendly, and welcoming appearance and demeanor are essential. Day-to-day responsibilities will include but are not limited to Shipping/Receiving, Packaging, Sorting/Sending Mail, Basic Level IT Equipment troubleshooting, Inventory, Greeting Guests, Assisting with coordination of onsite events, Assisting with creation of distributable office wide email and TV communications and assisting with completing ad hoc requests/tasks. Medical Records, Credentialing, Accounts Payable, Compliance, Mitel, and other duties as assigned. The ability to work well under pressure and with grace in a fast-paced environment is necessary.

Key Responsibilities

Receive, Sort and Distribute daily mail and packages
Assist with shipping and receiving equipment
Initial review and fulfillment of EquipCBO Tickets (Equipment requests, etc.)
Responsible for office supplies and equipment and is the secondary contact for building maintenance items
Point of contact for Medical Record requests from the storage facility
Responsible for the general phone line for CBO East (Indianapolis, Grandview, Birmingham)
Monitors on-site business office in Indianapolis
Mitel Support Partner- troubleshoot issues, set up new phone lines, liaison with the vendor
Level One troubleshooting of basic teammate IT equipment
Assist with basic IT support tasks, as assigned
Coordinate meetings/conference calls, prepare agendas, and reserve and set up facilities
Complete expense reports timely, ensuring appropriate documentation is collected and processed
Process letters, memos, faxes, and other documents
Off-site meeting planning including securing a facility, rooming lists, banquet needs, etc.
Must be able to work in a participative team culture and independently as a virtual assistant
Compose confidential correspondence and reports in a timely manner

Qualifications:

Requirements:

Minimum of a High School Diploma/GED is required
Must live within a daily commutable distance to the Indianapolis, IN office
2 years of experience in a medically related (business or clinical) environment; surgery center experience a plus
Basic understanding of Revenue Cycle Operations
Proficient computer experience with Outlook, Teams, Excel, Word, Medical Billing Software and Applications
Good communication skills and phone etiquette required

Preferred Skills:

Associate Degree/Bachelor Degree preferred
Medical terminology knowledge preferred
Experience with SharePoint and Microsoft365 preferred

Min: USD $22.00/Hr. Max: USD $24.00/Hr.

Apply Now

Refine Your Search

call center quality analyst jobs in indianapolis, in

Administrative Assistant

Commercial Loan Operations Specialist

Customer Service Representative

Commercial Insurance Analyst

Temporary Workforce Management Specialist

Critical Incident Communications, Senior Specialist

Credit Underwriter - Loan Review/Risk Governance

C&I Credit Analyst II or III

Epic Wisdom Lead - 6364302

Financial Analyst or Senior Financial Analyst – West Michigan | Full Relocation Package Offered

Snowflake Advanced AI Solution Lead

Salesforce Data Cloud & AI Tech Architect (Tech Architecture/Solution Architecture)

Snowflake Advanced AI Engineer,

Clinical Supervisor (BCBA) Remote

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